Language I/O

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Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.

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Language I/O's software enables monolingual (i.e., English-speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With its unique machine translation technology, it can get a team up and running with accurate, secure translations for a company and industry within 24 hours. Its GDPR-compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to customer service agents in the platforms they already use, it empowers them to respond to customer email and chat queries with the click of a button.

Categories: Software DevelopmentMachine Translation ServicesComputer-Assisted Translation SoftwareSpeech Analytics SoftwareMultilingual Customer Support Software

Website: languageio.com

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