Language I/O

Language I/O helps customer support teams communicate with customers in languages their agents may not speak, without requiring a separate workflow for each language. Agents can translate incoming and outgoing chat messages, emails, support tickets, and voice conversations, as well as knowledge base and FAQ content. The platform supports more than 150 languages and integrates with tools including Salesforce, Zendesk, ServiceNow, and Oracle Service Cloud, so agents can work within their existing support systems. Language I/O also offers terminology glossaries and translation tools designed to preserve industry-specific language and brand voice. It is intended for businesses that need multilingual customer service across multiple channels, including teams handling sensitive customer information.

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