SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Hachly AI
hachlyai.com
Hachly AI is a platform that enables businesses to create chatbots for engaging website visitors, improving conversion rates and streamlining lead management.
Vozy
vozy.ai
Vozy is an AI voice platform that enables companies to automate customer interactions through voice assistants and conversational AI, enhancing customer experiences and reducing costs.
Hornbill
hornbill.com
Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.
Apty
apty.io
Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Engageware
engageware.com
Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.
Alendei
alendei.com
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Richpanel
richpanel.com
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Heyday AI
app.heyday.ai
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
echowin
echo.win
Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
CX Index
cxindex.com
CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
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