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Get a dedicated desktop app for Streem on Mac, Windows, and Linux with WebCatalog Desktop.
- Launch Streem directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Streem accounts and switch between them without logging out.
Streem helps customer support and field service teams troubleshoot problems remotely when a phone conversation alone is not enough. A professional can invite a customer to a live video session by text link; customers can join in a mobile browser without installing an app or creating an account. This can help teams assess a repair or service issue, guide a customer through next steps, and decide whether an on-site visit is needed. During a call, the professional can use augmented reality tools such as a laser pointer and on-screen markup to show what to inspect. They can capture photos with depth and scale information, add notes, and use image recognition to read model and serial numbers. Call recordings and captured details can be kept for follow-up. Streem also supports connections to existing customer workflows through integrations, APIs, or an SDK. It is intended for organizations providing remote customer assistance, not as a general-purpose video-calling app.
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Streem. All product names, logos, and brands are property of their respective owners.
