Page 5 - Top SAAS First Alternatives
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.
Typebot
typebot.io
Typebot is an open-source chatbot builder. It allows you to create advanced chatbots visually, embed them anywhere on your web/mobile apps, and collect results in real-time Typebot makes it easy to create advanced chatbots. It provides the building block that are adaptable to any business use case. I improve Typebot regularly with bug fixes, new features, and performance improvements regularly. Typebot gives you powerful blocks to create unique chat experiences. Embed them anywhere on your web/mobile apps and start collecting results like magic.
CommandBar
commandbar.com
CommandBar offers a suite of tools designed to empower users and drive product adoption: * Copilot: An AI-powered assistant that proactively suggests relevant product tours, onboarding checklists, and even performs tasks to help users get unstuck. * Spotlight: An intelligent search function that allows users to quickly find anything within the product, from features to help articles. * In-App Help: Provides rich, contextual help documentation that is seamlessly integrated into the user's workflow. * Product Tours: Customizable, interactive tours that guide users through key product flows and features. * Surveys: Collects valuable in-app feedback from users to inform product decisions. * Checklists: Self-guided onboarding flows that help users complete critical setup tasks. * Announcements: An easy way to share important updates and new features with users. * Mobile: Ensures a cohesive, AI-powered user experience across desktop and mobile platforms. The platform also offers seamless integrations with a wide range of popular tools, allowing teams to bring their existing tech stack into the CommandBar ecosystem. By leveraging AI and automation, CommandBar aims to create "non-annoying" user assistance that enhances the overall product experience and boosts user engagement and retention. The platform is designed to be GDPR and HIPAA compliant, making it suitable for use in regulated industries. Overall, CommandBar provides a comprehensive suite of tools to help businesses deliver exceptional in-app experiences and empower their users to get the most out of their products.
SentiOne
sentione.com
SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.
chatof.ai
chatof.ai
ChatOf.ai is a platform that allows businesses to create and deploy their own AI-powered chatbots. The key features of the service include: * Custom AI Chatbots: The platform enables businesses to build and deploy customized chatbots that are tailored to their specific needs and brand. The chatbots can be designed to handle various business functions such as customer support, lead generation, e-commerce assistance, and more. * Conversational AI Technology: ChatOf.ai utilizes advanced natural language processing (NLP) and machine learning algorithms to power its chatbots, enabling them to engage in human-like conversations and understand the context and intent behind user queries. * No-Code Chatbot Builder: The service provides a user-friendly, no-code chatbot builder interface that allows businesses to create and configure their chatbots without the need for extensive technical knowledge or programming skills. * Omnichannel Deployment: The chatbots created on the platform can be seamlessly integrated and deployed across multiple channels, such as websites, mobile apps, messaging platforms (e.g., Facebook Messenger, WhatsApp), and voice assistants. * Analytics and Optimization: ChatOf.ai offers real-time analytics and performance tracking tools to help businesses monitor the performance of their chatbots, identify areas for improvement, and optimize the conversational experiences. * Enterprise-Grade Security: The platform is designed with enterprise-level security features to ensure the protection of sensitive data and compliance with relevant regulations. ChatOf.ai positions itself as a comprehensive solution for businesses looking to leverage the power of AI-powered chatbots to enhance their customer interactions, automate various business processes, and drive growth.
Botmother
botmother.com
Botmother is a single platform for creating and launching chatbots of any complexity without programming. With the visual builder, bots are built from ready-made blocks by simple drag and drop. Implement any of your ideas without a single line of code. We do not limit the scenario size or the users number. For a quick start, there are ready-made templates with popular bot scenarios. You can connect them with a messenger and use them as they are, or change them to suit your needs. You won't have to create separate bots for different messengers. One bot built in the Botmother builder will be able to work on Telegram, Viber, WhatsApp, Facebook, Instagram, VKontakte, and Odnoklassniki.
Autoresponder Bot
pageautoresponder.com
Autoresponder Bot is a Facebook and Instagram autoresponder software that allows you to: * Instantly Send Custom Replies and Private Messages: Configure the software to automatically reply to new comments or direct messages across your Facebook posts and Instagram stories with customized responses. * Messenger Bot for Automated Responses: Set up an automated chatbot to respond in a specific order to new direct messages based on keywords. * Giveaways and Contests Module: Quickly increase engagement on your Facebook page by running contests and giveaways. Key features of Autoresponder Bot include: * 100% compatibility with Facebook's Terms of Use * Easy to use and configure, no installation required * No limits on the number of replies or direct messages * Supports multiple languages * Automatically detects and removes offensive content or spam * Ability to auto-reply to comments on various post types (ads, boosted posts, videos, etc.) * Option to auto-reply with specific keywords, links, emails, tagged friends, etc. * Personalization using tags like user's name, date, keyword, etc. * Unlimited keyword lists, templates, and private message options * Facebook contest module to encourage user engagement The software is cloud-based, meaning you don't need to install anything on your computer, and it can run in the background 24/7, even when your computer is off. It's marketed as a solution to help businesses save time on moderating their Facebook and Instagram interactions.
Botifi
botifi.me
Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others
Gerabot
gerabot.com
Gerabot - chat for the site, the designer of chat bots for messengers. * Chat for the site. * Constructor of chat bots. * Development of chat bots.
Tovie AI
tovie.ai
Tovie AI provides a wide range of AI-powered solutions specifically designed to improve engagement and service for businesses across several industries. Their offerings include custom chatbots and voice bots which can be applied to varied uses such as customer support in contact centers, public services, hospitality and insurance among others. The software also allows for seamless interaction with corporate data, improving business optimization potential. They propose tailored solutions for debt collection and enhanced retail services with a shop assistant feature. Their technology can also easily be adapted by mobile operators and applied in the banking sector. Keeping security as top priority, Tovie AIs financial services are certified valid and compliant with IBM. As part of their mission to boost digital business growth, Tovie AI presents a unique Generative AI expertise which can transform data into actionable insights, as demonstrated in their work with the University of Lincoln. They offer Tovie Platform and Tovie Cloud among their products. Overall, Tovie AI has shown strategic use of AI to drive businesses forward, as reflected in their success stories.
Tiny Talk
tinytalk.ai
Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.
BMC
bmc.com
BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
MessageDesk
messagedesk.com
MessageDesk is a smarter, simpler, business text messaging app. We help organizations of all sizes get the job done with an easy-to-use business text messaging app built for service, sales, and support. Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.
Qlik
qlik.com
Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics. With Qlik, organizations get more out of their data and deliver better business outcomes.
WayMore
waymore.io
WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? * Place your customers at the center of a comprehensive approach. * Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. * Micro-segment your audience to maximize the engagement rate. * Communicate with each audience segment with the right channel, at the right moment, and with the right content. * Implement automations to avoid manual tasks. Why? * Turn prospect leads to loyal customers. * Save time & effort.
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.
Chatling
chatling.ai
Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Chatling helps you build custom chatbots instantly and deploy to any website without any coding involved.
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.
BotPenguin
botpenguin.com
Are we looking for a powerful and easy-to-use chatbot builder? Look no further than BotPenguin! Our AI-powered chatbot builder makes creating and deploying chatbots easy without any coding required. BotPenguin chatbots can answer customer queries, get leads, and provide customer support around the clock – all at a fraction of the cost of traditional customer service. Plus, you can manage it all through our easy-to-use, integrated system. We deliver omnichannel customer engagement solutions at near-zero cost. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements. The e-commerce sector will only grow in the coming years. To succeed, online sellers need to make the most out of their opportunities and the technology available. Automating specific processes can help retailers ensure they get the best results and increase customer satisfaction. Chatbot by Botpenguin can help e-commerce merchants eliminate some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business. At times we get lost or confused with customer service and the eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with the help of rich content such as FAQs, e-commerce product details, and tutorials. Chatbot by Botpenguin can help your customers discover new products, request customer service, schedule an appointment, etc.
Evie
evie.ai
Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact [email protected] to schedule a demo and a free trial.
nativeMsg
nativemsg.com
NativeMsg specializes in creating innovative conversational experiences for businesses using artificial intelligence (AI) and rich messaging channels. Our platform consolidates disparate communication channels like SMS, RCS (Rich Communication Services), Google's Business Messages, and social media into one unified interface, enabling businesses to engage with customers more effectively. These solutions help businesses improve customer service, enhance engagement, drive sales, and increase overall efficiency. In addition, NativeMsg provides analytics and reporting features that offer insights into customer behavior and interaction patterns. The platform can integrate with existing CRM systems, which helps businesses track and manage customer conversations more efficiently. These solutions are built around chatbots and AI, making interactions seamless, personalized, and instantaneous, with availability 24/7. Our technology is designed to be scalable and flexible, ensuring it can accommodate businesses' growth and changing needs across different industries.
Mevo
usemevo.com
Mevo is an easy-to-use chatbot builder that comes with rule-based and AI-powered options, lots of templates, and more. With Mevo, you can build and publish a chatbot page, and integrate it as a popup to your landing page in minutes without any coding experience, thanks to its user-friendly drag-and-drop interface. Mevo offers a variety of features to make your information-collecting experience smoother, including engagement analytics, session replays, and the ability to export your data in CSV format. You can also customize your chatbot with your own branding and set initial and fallback messages for your bot to use in case of no response.
Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
BotSpace
bot.space
BotSpace is an early-stage, fast-growing B2B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.
Zendo
getzendo.io
Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place. Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot! Gather your team and make your business thrive in this easy-to-use, intuitive software.
DevRev
devrev.ai
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.
Unipile
unipile.com
Incorporate APIs for email and messaging to facilitate direct conversations through LinkedIn, Gmail, and WhatsApp within your application, enhancing user productivity and satisfaction.
Almo Chat
almochat.com
Almo Chat is an AI-Powered custom chatbot that is trained on your content and knowledge base (Website, Documents, Text, Q&A). Almo Chat helps businesses enhance customer interactions and provide 24x7 Customer Support and Issue Resolutions. Almo Chat can also help collect users' details and Feedback.