CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Lucidya
lucidya.com
Lucidya is an AI-driven social media listening tool that helps businesses analyze customer insights across various online platforms.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
Emplifi
emplifi.io
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
RecurPost
recurpost.com
RecurPost is a social media scheduler that automates posting, supports evergreen content recycling, and provides analytics for performance tracking across multiple platforms.
MirrorWeb
mirrorweb.com
MirrorWeb is a communications surveillance platform that captures and monitors electronic communications to help firms comply with regulatory record-keeping requirements.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Sendible
sendible.com
Sendible is a social media management platform that centralizes content creation, scheduling, and engagement across multiple networks for agencies and businesses.
Keyhole
keyhole.co
Keyhole is a social media analytics tool that helps marketers track brand presence, monitor campaigns, and analyze influencers across various platforms.
Spatial.ai
spatial.ai
Spatial.ai analyzes social media data to provide consumer insights beyond demographics, helping companies understand customers and make informed business decisions.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Cyfe
cyfe.com
Cyfe is a cloud-based business dashboard app that consolidates and visualizes data from various sources to help track business metrics and inform decision-making.
SOCi
meetsoci.com
SOCi is a marketing platform for multi-location businesses to manage local marketing efforts, customer engagement, and online reputation across digital channels.
Socialinsider
socialinsider.io
Socialinsider is a social media analytics tool that provides insights, performance reports, and competitor analysis across platforms like Facebook, Instagram, and TikTok.
YouScan
youscan.io
YouScan is an AI-powered social listening platform that analyzes visual content on social media to provide insights into customer opinions, actions, and demographics.
Social Elephants
socialelephants.com
Social Elephants is a social media management tool for analyzing, scheduling posts, engaging with audiences, and monitoring competitors across multiple channels.
Brandwatch Consumer Intelligence
brandwatch.com
Brandwatch Consumer Intelligence is a platform for analyzing online consumer data, allowing companies to track brand mentions, sentiment, and audience insights across various sources.
Brand24
brand24.com
Brand24 is a social media monitoring tool that tracks online conversations about brands, products, and competitors, providing insights and analytics.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Netvibes
netvibes.com
Netvibes is a customizable dashboard that aggregates news, monitors social media, and visualizes data for users to track important online information.
Quid
quid.com
Quid is an AI-driven app that provides organizations with insights into customer context and predicts future market trends.
Brandwatch Social Media Management
brandwatch.com
Brandwatch Social Media Management streamlines social media tasks, providing scheduling, audience engagement, analytics, and social listening across multiple platforms.
eclincher
eclincher.com
eClincher is a social media management app that helps users schedule posts, engage with audiences, analyze metrics, and manage brand reputation across multiple platforms.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
GetSocial
getsocial.io
GetSocial is a content analytics platform that tracks social activity, analyzes interactions, automates alerts, and provides insights to enhance content promotion.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Talkwalker
talkwalker.com
Talkwalker is a social listening platform that helps brands monitor online conversations and analyze consumer insights across various media.
Mention
mention.com
Mention is a tool for monitoring brand mentions and online presence, providing analytics for social media campaigns and audience engagement.
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