Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Infinity Hub
infinity.co
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Conversica
conversica.com
Conversica is an AI-powered platform that automates lead engagement and follow-up, enhancing sales and marketing through human-like conversations across multiple channels.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Moveo.AI
moveo.ai
Moveo.AI is a conversational AI platform that improves customer interactions using generative AI and LLMs, serving over 2 million monthly users in 20 languages.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Yactraq
yactraq.com
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Engagely.ai
engagely.ai
Engagely.ai automates customer support and engagement using no-code solutions, AI models, and analytics to enhance communication across multiple channels.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
mediahawk.co.uk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
echovane.com
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Posh AI
posh.ai
Posh AI is an app that uses conversational AI to improve customer interactions and automate workflows for financial institutions through messaging and voice channels.
Certainly
certainly.io
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
AiSDR
aisdr.com
AiSDR automates sales outreach by generating personalized emails and follow-ups, qualifying leads, and improving engagement through AI-driven insights and analytics.
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