Page 6 - Top Genesys Cloud Alternatives

Charla

Charla

getcharla.com

Charla is a live chat app that enables instant communication with visitors, supports ticket management, provides a knowledge base, and offers performance insights.

JivoChat

JivoChat

jivochat.com

JivoChat is a live chat app for businesses to manage real-time customer communication across various platforms including chat, email, and social media.

Consolto

Consolto

consolto.com

Consolto is a VCRM that provides a simple, contactless video chat solution for SMBs and freelancers, offering features like scheduling and invoicing.

Creatio

Creatio

creatio.com

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

CloudKarafka

CloudKarafka

cloudkarafka.com

CloudKarafka is a managed Apache Kafka service that simplifies the deployment and management of Kafka clusters for real-time data processing and event-driven applications.

FreeAgent CRM

FreeAgent CRM

freeagentcrm.com

FreeAgent CRM is a management platform for customer relationships, offering tools for contact management, lead tracking, and project management in a user-friendly interface.

Comstice

Comstice

comstice.com

Comstice offers webphone, reporting, and wallboard solutions for contact centers, supporting technologies like Avaya, Cisco, and Amazon Connect globally across various industries.

BSG

BSG

bsg.world

BSG is a CPaaS that enhances business communication with customers through integrated tools like SMS, voice bots, and analytics, all managed from one platform.

AssemblyAI

AssemblyAI

assemblyai.com

AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.

TeamSupport

TeamSupport

teamsupport.com

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

CallTrackingMetrics

CallTrackingMetrics

calltrackingmetrics.com

CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.

Hubtype

Hubtype

hubtype.com

Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.

Social Intents

Social Intents

socialintents.com

Social Intents integrates live chat into Microsoft Teams and Slack, enabling businesses to manage customer chats and build custom ChatGPT chatbots.

Rake

Rake

rake.ai

Rake is a communication and task management app that includes a website chat widget, team messaging, visitor monitoring, and conversation follow-up tools.

Octadesk

Octadesk

octadesk.com

Octadesk is a customer relationship management tool that centralizes interactions, automates tasks, and provides analytics to improve customer service and operational efficiency.

Pylon

Pylon

usepylon.com

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Tars

Tars

hellotars.com

Tars provides chatbot solutions for marketing and customer service, helping teams engage users and optimize conversion through automated conversations.

CallHippo

CallHippo

callhippo.com

CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.

Chative

Chative

chative.io

Chative.IO is an omni-channel messaging platform that combines live chat and AI-driven chatbots for efficient customer support and direct sales via social channels.

Zappr.AI

Zappr.AI

zappr.ai

Zappr.AI allows users to create an AI chatbot by uploading a PDF or website link, enabling it to answer questions about the provided content.

Regal.io

Regal.io

regal.io

Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.

Oct8ne

Oct8ne

oct8ne.com

Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.

MinChat

MinChat

minchat.io

MinChat is a Chat API/sdk that allows quick integration of chat features into apps or websites, offering prebuilt UIs for faster setup.

Qlik

Qlik

qlik.com

Qlik is a business intelligence platform that transforms data into insights, enabling analytics, reporting, and visualization across multiple data sources.

ReflexAI

ReflexAI

reflexai.com

ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.

Norby AI

Norby AI

norby.io

Norby AI provides businesses with an AI chatbot for websites that automates customer support using natural language processing technology.

Pocketstop

Pocketstop

pocketstop.com

Pocketstop is a communication app that provides mass notifications through RedFlag and multi-channel marketing through M360 for efficient information delivery.

Twixor

Twixor

twixor.com

Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.

Warmly

Warmly

warmly.ai

Warmly is a sales orchestration platform for SMB teams that connects with website visitors ready to convert, using data from various sales tools to identify opportunities.

Robofy

Robofy

robofy.ai

Robofy is an AI chatbot builder for websites, enabling automated responses using site content to enhance customer support and engagement.

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