Bling

Bling is a customer communication platform that combines a business phone, social media inbox, and CRM to help small businesses manage interactions in one place.

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Bling is for small businesses that want to keep customer enquiries and follow-ups from getting scattered across separate inboxes and phone lines. It brings messages from connected social media accounts and email into a unified inbox, alongside a VoIP business phone for calls and texts using a US or Canada number. Its integrated CRM records customer interactions as leads and helps businesses organize contacts by status in a sales pipeline. Teams can also use saved replies and email templates, and set up text or email automations tied to customer status changes. Bling may suit businesses that handle customer conversations across several channels and want to track those conversations and leads in one place.

Categories: BusinessCRMSocial Customer Service

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