STAN is a digital assistant for property managers, using AI to handle texts and emails 24/7 since its launch in 2019.

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STAN AI is for property and community management teams that need to handle frequent resident questions and operational requests without managing every interaction manually. Its Resident AI answers questions around the clock by phone, text, email, and web chat, using community documents and policies to provide relevant information. It can gather details about urgent issues, route requests to the appropriate team, and help submit maintenance work orders. For managers, STAN AI can assist with administrative tasks such as drafting notices and reports, preparing meeting minutes, and automating recurring workflows. It is designed for HOAs, community associations, multifamily properties, and rental teams, and can connect with property management software and other existing tools. It may suit organizations looking to automate routine resident support while keeping staff involved in matters that need human judgment.

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