Page 15 - Top Genesys Cloud Alternatives

Convin

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

StringeeX

StringeeX

StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.

VoiceSpin

VoiceSpin

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

Invicta AI

Invicta AI

Invicta AI automates work processes using AI agents that learn and adapt to tasks, manage workflows, interact with customers, and provide analytics without coding knowledge.

Bot9

Bot9

Bot9 is an app that allows users to create custom AI assistants for automating tasks, managing workflows, and integrating with various platforms.

Chatlio

Chatlio

Chatlio integrates live chat with Slack, allowing website visitors to communicate directly with support agents without needing additional tools.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

AIhelp

AIhelp

AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.

Mojo Helpdesk

Mojo Helpdesk

Mojo Helpdesk is a cloud-based customer support tool that centralizes and streamlines ticket management for IT support and customer service teams.

AiTrillion

AiTrillion

AiTrillion is an all-in-one marketing automation platform for eCommerce, offering tools for loyalty programs, email marketing, product reviews, and customer engagement.

Capturi

Capturi

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

DYL

DYL

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

MSG91

MSG91

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

Blits

Blits

Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.

Playvox

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

DigitalGenius

DigitalGenius

DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.

Table Duck

Table Duck

Table Duck is a cloud platform that centralizes customer communication through live chat, email, and social media, featuring an AI chatbot for 24/7 support.

Prodigal

Prodigal

Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.

Puzzel

Puzzel

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

ipSCAPE

ipSCAPE

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Ebbot

Ebbot

Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.

Yugasa Bot

Yugasa Bot

Yugasa Bot is a SaaS platform that automates hospital front desk tasks using AI chatbots, supporting 100+ languages and integrating with various communication channels.

Boost.ai

Boost.ai

Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.

Continually

Continually

Continually offers free chatbots and live chat for websites, allowing instant responses to visitors and lead generation without coding skills required.

Knock

Knock

Knock is a notifications infrastructure that enables developers to create and manage user notifications across channels with an easy-to-use API and dashboard.

Exotel

Exotel

Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.

Chatra

Chatra

Chatra is a live chat platform for businesses that facilitates customer support through real-time chat, offline messaging, and multi-channel management.

Customerly

Customerly

Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.

Fuze

Fuze

Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.

VoIPstudio

VoIPstudio

VoIPstudio is a VoIP phone service that offers advanced call management and supports flexible, scalable communication for businesses, enhancing productivity and reliability.

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Page 15 - Top Genesys Cloud Alternatives - WebCatalog