SolarWinds
solarwinds.com
The SolarWinds Help Desk Essentials Pack integrates ticketing and remote support tools for IT management, enabling centralized incident handling and remote access.
NinjaOne
ninjaone.com
NinjaOne is an automated endpoint management platform for IT teams, offering monitoring, security, and remote management for devices and systems.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Heap
heap.io
Heap captures user interactions on websites and apps, providing insights for improving conversion, retention, and overall customer experience.
Screendesk
screendesk.io
Screendesk allows users to request screen recordings or initiate live screen sharing with customers, integrating seamlessly with helpdesk platforms.
KaseyaOne
kaseya.com
Kaseya VSA is an IT management platform that automates and streamlines IT processes, including monitoring, security, and patch management across devices.
LogMeIn Resolve
logmein.com
LogMeIn Resolve is an endpoint management app that helps IT teams automate tasks, provide remote support, and gain insights for efficient IT operations.
RemotePC
remotedesktop.com
RemotePC is a remote access software that allows users to securely connect to and control computers from any device, supporting various platforms.
Plerdy
plerdy.com
Plerdy is a platform that provides tools for A/B testing, heatmaps, session recording, SEO analysis, and event tracking to optimize website performance and user experience.
Flywheel
getflywheel.com
Flywheel is a platform that streamlines WordPress site creation, management, and deployment, offering tools like local development and hosting services.
Mouseflow
mouseflow.com
Mouseflow is a behavior analytics tool that enables users to analyze website visitor interactions through session recordings, heatmaps, funnels, and form analytics.
Crazy Egg
crazyegg.com
Crazy Egg helps analyze user behavior on websites through heatmaps, scrollmaps, session recordings, and A/B testing to improve user experience and conversion rates.
RealEye
realeye.io
RealEye is an online research platform that uses webcam eye-tracking to analyze user behavior, emotions, and survey responses in various studies.
Session Rewind
sessionrewind.com
Session Rewind records user sessions on websites and apps, allowing developers to replay interactions and identify usability issues for optimization.
Devolutions
devolutions.com
Devolutions provides tools for password management, remote access, and credential management, helping IT professionals secure and manage sensitive systems and information.
Toonimo
toonimo.com
Toonimo is a digital adoption platform that provides real-time guidance for employee training and customer onboarding, enhancing software use and improving productivity.
Quantum Metric
quantummetric.com
Quantum Metric is a digital analytics platform that visualizes user interactions on digital platforms, enabling businesses to optimize user experience and engagement.
Userback
userback.io
Userback is a user feedback platform that collects visual feedback and insights to enhance product development and user experience through surveys and session replays.
Mousestats
mousestats.com
Mousestats records visitor videos, displays heatmaps, tracks form analytics, and conducts surveys for website analysis.
Glance
glance.cx
Glance provides tools for real-time web and mobile co-browsing, screen sharing, and video to enhance customer support and consultation.
Dynatrace
dynatrace.com
Dynatrace provides observability and security tools for IT environments to enhance performance, compliance, and automate operational tasks.
Pulseway
pulseway.com
Pulseway enables remote monitoring and management of IT systems via mobile devices, allowing IT professionals to address issues and maintain systems efficiently.
Viewabo
viewabo.com
Viewabo lets support agents access customers' phone cameras via a link, enabling better diagnosis and issue resolution without app installation.
Addigy
addigy.com
Addigy is a cloud-based platform for managing Apple devices, offering features like zero-touch setup, app management, security configurations, and remote access.
Sprig
sprig.com
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
tele-LOOK
tele-look.com
tele-LOOK is a web-based platform offering live video support for technical services catering to various industries like machinery, medical aids, and home appliances.
Talkative
gettalkative.com
Talkative is an AI-powered customer support platform that automates interactions and assists agents across multiple channels like chat, SMS, and video.
Acquire
acquire.io
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Electric
electric.ai
Electric is an IT management platform for SMBs that offers device management, employee onboarding, IT support, and hardware procurement.
Squeaky
squeaky.ai
Squeaky is a customer insights platform that offers analytics, session recording, feedback, and heatmaps to help improve digital experiences and grow businesses.
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