Page 3 - Top Freshworks Alternatives

Hexometer

Hexometer

hexometer.com

Hexometer monitors websites for uptime, performance, SEO, and errors while helping improve user experience and security.

Ultimate

Ultimate

ultimate.ai

Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.

Documind

Documind

documind.chat

Documind is an AI-based document assistant that allows users to upload PDFs and ask questions to retrieve information and summaries from their documents.

Tiledesk

Tiledesk

tiledesk.com

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

Capacity

Capacity

capacity.com

Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.

Maqsam

Maqsam

maqsam.com

Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.

Honeycomb

Honeycomb

honeycomb.io

Honeycomb is an observability platform that helps engineering teams monitor, debug, and analyze complex cloud applications in real-time.

Kustomer

Kustomer

kustomer.com

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

PolyAI

PolyAI

poly.ai

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Cronitor

Cronitor

cronitor.io

Cronitor is a monitoring service for scheduled tasks, websites, and APIs, providing alerts, performance tracking, and reporting for developers.

Checkly

Checkly

checklyhq.com

Checkly is an application monitoring tool that allows users to write and manage monitoring setups as code, simulating user interactions for performance insights.

DebugBear

DebugBear

debugbear.com

DebugBear is a website monitoring tool that analyzes performance metrics and helps optimize site speed and user experience through various testing methods.

Droxy

Droxy

droxy.ai

Droxy is an AI platform for creating and managing chatbots that assist customers by answering inquiries, booking appointments, and handling leads in a brand's voice.

Dynatrace

Dynatrace

dynatrace.com

Dynatrace provides observability and security tools for IT environments to enhance performance, compliance, and automate operational tasks.

LiveAgent

LiveAgent

liveagent.com

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Geeklab

Geeklab

geeklab.app

Geeklab allows users to A/B test app store product pages on Apple, Google Play, and Steam, optimizing performance or validating concepts for new games or apps.

PageVitals

PageVitals

pagevitals.com

PageVitals monitors website performance metrics to help users optimize load times and improve page efficiency for better user experience and SEO.

CX Genie

CX Genie

cxgenie.ai

CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.

Decagon

Decagon

decagon.ai

Decagon is an AI platform for customer support that automates interactions, analyzes conversations, and integrates with existing tools to enhance service efficiency.

Trengo

Trengo

trengo.com

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

OneDesk

OneDesk

onedesk.com

OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.

Twig

Twig

twig.so

Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.

DevRev

DevRev

devrev.ai

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

EQ app

EQ app

eq.app

EQ app helps users, including sales professionals and recruiters, achieve growth goals by connecting them to relevant people and insights.

Deepser

Deepser

deepser.com

Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.

ClickConnector

ClickConnector

clickconnector.com

ClickConnector is a customer support platform that combines ChatBot workflows, AI, and human support to enhance customer service efficiency and experience.

Drift

Drift

drift.com

Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.

LivePerson

LivePerson

liveperson.com

LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.

BoldDesk

BoldDesk

bolddesk.com

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

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