Top Freshworks Alternatives
Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.
Looking for apps like Freshworks? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Gorgias
Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Respond.io
Respond.io is a platform that streamlines business communication by integrating chat and voice channels, facilitating lead management and customer interactions.
Crisp
Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.
Re:amaze
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
Sobot
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Mimin
An AI platform for businesses to manage customer chats and calls across channels, automate replies and tasks, and handle support, sales, and transactions in one workspace.
Hoory Conversations
Hoory Conversations is an AI-powered customer support app that centralizes communications across various platforms for efficient customer service management.
Smartsupp
Smartsupp is a live chat and chatbot platform that helps businesses automate sales, engage visitors, and improve customer interactions across multiple channels.
Anota AI
Anota AI automates WhatsApp customer service for restaurants, enhancing sales through a comprehensive delivery platform.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
Front
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.
Chatwoot
Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.
Lindy
Lindy is an AI assistant that automates tasks for professionals by integrating with existing tools, allowing users to create custom agents without coding.
Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Kustomer
Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.
Intercom
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Zoho Desk
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
Freshchat
Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.
Richpanel
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Help Scout
Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.
askVela
AI live chat widget for e-commerce and websites that answers customer questions using store and site data, with quick setup on most platforms.
Helpwise
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.
AISolve
Omnichannel AI chatbot platform for agencies and businesses: unifies WhatsApp, Telegram, email and web chat; build no-code automation, train bots on PDFs; white-label dashboard.
AgentsForce
AgentsForce creates AI agents to manage support tickets, reducing human workload by automating tasks and facilitating interactions via various channels.
Deskpro
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
Serval
Automates IT help desk requests and onboarding/offboarding using AI-generated workflows, routes complex tickets to staff, and enforces policy checks and access logging.
Tidio
Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.