Page 2 - Top Freshservice Alternatives
Crisp
Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.
incident.io
Incident.io is an incident management app that helps tech businesses streamline incident response and facilitate collaboration among team members.
TeamDynamix
TeamDynamix is an IT service management platform that integrates project portfolio management and enables no-code configuration for various enterprise functions.
JustCall
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Better Stack
Better Stack is a monitoring and logging platform that helps users visualize, manage, and troubleshoot their technology stack efficiently.
Gallabox
Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.
Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform for live chat, visitor tracking, and analytics, enabling real-time interaction and support for businesses.
Global Message Services
Global Message Services (GMS) provides a communications platform for enterprises and mobile operators, enabling multichannel customer communication and traffic optimization.
Kodif
Kodif is an AI platform that automates customer support, offering tools for workflow management, self-service options, and data insights across various industries.
Sobot
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Checkly
Checkly is an application monitoring tool that allows users to write and manage monitoring setups as code, simulating user interactions for performance insights.
Acquire
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Twixor
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
Engageware
Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.
Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Knowmax
Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service
Sheetgo
Sheetgo automates data transfer between spreadsheets, integrating with Google and Microsoft tools to streamline workflow management and enhance collaboration.
Coralogix
Coralogix offers observability for logs, metrics, and traces, enabling real-time analysis without indexing, ensuring data retention and control for application monitoring.
BP Simulator
BP Simulator is an online tool for modeling business processes, identifying bottlenecks, analyzing performance, and calculating employee utilization and costs.
Stonly
Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.
Copilot
Copilot.live allows you to create AI-powered chatbots for your website, providing interactive support, lead capture, and customer assistance within minutes.
DeskDay
Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.
Nira
Nira is a data access governance app that helps manage and secure document access in Google Workspace and Microsoft 365, providing monitoring and permissions management.
PagerDuty
PagerDuty is an incident management platform that alerts IT teams to disruptions, facilitates collaboration, and automates response processes to minimize downtime.
TeamSupport
TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
Chatwith
Chatwith is an AI chatbot builder that integrates with your content and services, allowing users to create chatbots for websites and other interfaces without coding.
Netdata
Netdata is a real-time monitoring tool that tracks system health, application performance, and network activity with no configuration needed.
Opsgenie
Opsgenie is an incident management app for IT teams that streamlines alert management and on-call scheduling, integrating with monitoring tools for efficient response.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.