Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Customers.ai
customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Deskpro
deskpro.com
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
ConvergeHub
convergehub.com
ConvergeHub is a CRM platform for small to mid-size businesses, integrating sales, marketing, support, and billing to manage all customer activities effectively.
DialLink
diallink.com
DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Albus
usealbus.com
Albus is an AI-powered assistant for Slack that helps teams quickly find information from internal knowledge bases to enhance productivity and support.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Orlo
orlo.tech
Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.
Kapta
kapta.com
Kapta is key account management software that helps track customer health, create actionable growth plans, and measure value for strategic accounts.
Quadient
quadient.com
Quadient AP Automation streamlines accounts payable processes, enabling collaboration, reducing data entry, and enhancing control through automated workflows.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Oki-Toki
oki-toki.cloud
Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
XCALLY
xcally.com
XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Hornbill
hornbill.com
Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.
KnowledgeOwl
knowledgeowl.com
KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.
EverAfter
everafter.ai
EverAfter helps businesses create digital interfaces that assist customers in achieving goals autonomously, improving engagement, retention, and overall customer experience.
Conclude
conclude.io
Conclude connects Slack and Microsoft Teams for collaborative messaging and provides a workflow tool for managing support tickets and incidents in Slack.
Pendula
pendula.com
Pendula is an enterprise customer engagement platform that streamlines personalized communications and automates workflows across multiple channels to enhance customer relationships.
Sarv.com
sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
Locobuzz
locobuzz.com
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Startdeliver
startdeliver.com
Startdeliver is an easy-to-use platform for Customer Success teams to monitor customer health, manage projects, and automate workflows.
ClientSuccess
clientsuccess.com
ClientSuccess is a platform for B2B SaaS companies that supports customer success operations, onboarding, analytics, and feedback management to enhance customer relationships.
Chatspell
chatspell.co
Chatspell enables businesses to chat with website visitors directly in Slack, improving communication, support, and conversion rates.
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