ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Hoiio
hoiio.com
The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
MCube
mcube.com
MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
IrisCX
iriscx.com
IrisCX is a customer interaction platform that helps users report issues via smart video, enabling faster resolutions and data insights for home product companies.
Hornbill
hornbill.com
Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
KnowledgeOwl
knowledgeowl.com
KnowledgeOwl is a cloud-based tool for creating and managing knowledge bases for customers and employees, featuring a user-friendly editor and advanced search capabilities.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Brexa
brexa.ai
Brexa is a CRM app that automates sales, appointment scheduling, invoicing, live chat, and customer management to help grow businesses efficiently.
ThriveDesk
thrivedesk.com
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
EverAfter
everafter.ai
EverAfter helps businesses create digital interfaces that assist customers in achieving goals autonomously, improving engagement, retention, and overall customer experience.
Alendei
alendei.com
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
JustReply
justreply.ai
JustReply is an AI-powered customer support tool that enables early stage companies to efficiently communicate and respond to user queries.
Deskhero
deskhero.com
Deskhero is an app that automates help desk tasks, improving customer support through AI responses, ticket management, and customizable workflows.
DataKnowl
dataknowl.com
DataKnowl is a customer service platform that integrates a cloud phone system, contact center, and support ticket system with AI-driven self-service features.
Keeping
keeping.com
Keeping is a customer support platform integrated with Gmail, allowing teams to manage requests, assign tasks, and add notes directly within their email.
Blazeo
blazeo.com
Blazeo is an ad conversion platform offering lead capture, qualification, appointment setting, and retainer signing through customizable communication tools.
VOCALLS
vocalls.ai
VOCALLS automates customer interactions via voice, chat, and email, enhancing efficiency and allowing agents to focus on complex tasks.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Successeve
successeve.com
Successeve is a cloud-based platform that provides analytics and scores for customer journeys to aid sales, marketing, and customer success efforts.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
GoSite
gosite.com
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
echowin
echo.win
Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
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