Sprinklr
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
CommPeak
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Gupshup
Gupshup is an AI-powered platform for creating and managing chatbots, automating customer engagement across multiple channels to enhance interactions and support.
Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
LivePerson
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Decagon
Decagon is an AI platform for customer support that automates interactions, analyzes conversations, and integrates with existing tools to enhance service efficiency.
Gladly
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
Gleen AI
Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.
CM.com
CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.
RSI
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
InsertChat
InsertChat is an AI-powered chat widget for websites that provides real-time customer support and engagement through customizable, multilingual interactions.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Drift
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
Signals
Signals is a lead generation platform that identifies website visitors and their behaviors to help engage potential buyers without form submissions.
HappyFox
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
Threado AI
Threado AI is an AI assistant that streamlines knowledge access for teams and integrates with Slack, MS Teams, or Chrome.
Huggy
Huggy is an app that automates services, centralizes user interactions, and enables chatbot creation for efficient task management and communication.
CX Genie
CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
NewOaks AI
NewOaks AI is a chatbot platform that allows SMBs to handle customer queries and appointment scheduling via SMS, enhancing communication and lead management.
Helpshift
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Capacity
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
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