Page 4 - Top Collab Alternatives

Cention

Cention

cention.com

Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.

injixo

injixo

injixo.com

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

Operata

Operata

operata.com

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

isorobot

isorobot

isorobot.io

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

CustomerSure

CustomerSure

customersure.com

CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.

CYF

CYF

cyf.com

CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.

Centrical

Centrical

centrical.com

Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.

C2Perform

C2Perform

c2perform.com

C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.

ViaDialog

ViaDialog

viadialog.com

ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.

Whistlehub

Whistlehub

whistlehub.com

Whistlehub is an anonymous communication tool for organizations to report and manage issues like fraud, bullying, and harassment.

Gradwell Wave

Gradwell Wave

gradwell.com

Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.

PromptVoice

PromptVoice

promptvoice.com

PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.

menetalk

menetalk

menetalk.com

Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.

Hoiio

Hoiio

hoiio.com

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

DialLink

DialLink

diallink.com

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

Courtesy Connection

Courtesy Connection

courtesyconnection.com

Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.

Colt

Colt

colt.net

The Colt app provides access to Colt's digital infrastructure services, enabling users to manage connections and resources across various global locations.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

virtualQ

virtualQ

virtualq.io

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

SynXis Voice Agent

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

FluentStream

FluentStream

fluentstream.com

FluentStream is a cloud-based communication platform for small to medium businesses, facilitating team collaboration and customer interactions across devices.

Klearcom

Klearcom

klearcom.com

Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.

CallTower

CallTower

calltower.com

CallTower provides cloud-based unified communications, contact center, and collaboration solutions to enhance business communication and customer interactions.

Diabolocom.ai

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Ozonetel CloudAgent

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Cyara

Cyara

cyara.com

Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.

Playvox

Playvox

playvox.com

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Capturi

Capturi

capturi.ai

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Call Criteria

Call Criteria

callcriteria.com

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

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