Page 4 - Top Collab Alternatives

Alvaria

Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.

Thulium

Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.

Thirdlane

Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.

Ender Turing

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Upcall

Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.

VirtualPBX

VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.

Abstrakt

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Ozonetel CloudAgent

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Goldfish.ie

Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.

calldesk

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

Primo Dialler

Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.

Knowlarity

Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.

Call Criteria

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Shopl

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

Voxjar

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

Sharpen

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

virtualQ

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

PCIPal

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

isorobot

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Parlance

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Channels

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Tenfold

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Zingtree

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Aheeva

Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.