SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
EverAfter
everafter.ai
EverAfter helps businesses create digital interfaces that assist customers in achieving goals autonomously, improving engagement, retention, and overall customer experience.
Certinia
certinia.com
Certinia is a cloud-based platform for professional services automation and ERP, integrating financial management, project tracking, and customer success tools.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Successeve
successeve.com
Successeve is a cloud-based platform that provides analytics and scores for customer journeys to aid sales, marketing, and customer success efforts.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
CX Index
cxindex.com
CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
EverHelp
ever-help.com
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
Beatchurn
beatchurn.com
Beatchurn helps SaaS companies manage customer churn by consolidating customer data for tracking meetings, contacts, renewals, and more in one application.
Raaft
raaft.io
Raaft assists SaaS companies in reducing churn by collecting feedback from customers who cancel and providing custom retention options.
Customerscore.io
customerscore.io
Customerscore.io helps SaaS businesses prevent churn and identify upsell opportunities using data analysis and machine learning for improved customer retention.
SmartKarrot
smartkarrot.com
SmartKarrot helps manage customer growth and retention through automation, analytics, and collaboration tools, enhancing user experience and reducing churn.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
USERWISE
userwise.tech
USERWISE is an AI platform that enables businesses to collect, analyze, and manage customer feedback to improve satisfaction.
First Insight
firstinsight.com
First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
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