Top Centriam Alternatives

Salesforce

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Freshdesk

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Qualtrics

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

Hotjar

Hotjar

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Dialpad

Dialpad

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

Requesty

Requesty

Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.

SurveyMonkey

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Perspective

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

BirdEye

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

featureOS

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

Vitally

Vitally

Vitally is a customer success platform that integrates real-time data and automates workflows to help teams manage customer relationships effectively.

Reptrics

Reptrics

Reptrics is a customer success software for B2B SaaS, helping teams manage onboarding, renewals, and reduce churn through automated workflows and data insights.

SMG

SMG

SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.

Forsta

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

Dolphin AI

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

SurveySparrow

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

Planhat

Planhat

Planhat is a customer success platform that centralizes customer data, automates workflows, and optimizes customer engagement to improve retention and performance.

UpdateAI

UpdateAI

UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.

Catalyst

Catalyst

Catalyst is a platform that enhances customer experience and growth through automations, data integration, and workflows, focusing on customer retention and insights.

DeepTalk

DeepTalk

DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.

Luminoso

Luminoso

Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.

Relative Insight

Relative Insight

Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.

Verint

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Akita

Akita

Akita is a Customer Success Management platform that tracks customer interactions, monitors customer health, automates tasks, and provides analytics for improved retention.

Apex

Apex

Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.

Player XP

Player XP

Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.

LiveAgent

LiveAgent

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Commerce.AI

Commerce.AI

Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.

Skeepers

Skeepers

Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.

UserVoice

UserVoice

UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.

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