QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Stylo
askstylo.com
Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.
Tattle
get.tattleapp.com
Tattle is a platform that collects customer feedback throughout their journey to improve guest satisfaction and operational performance in hospitality.
PodScribe.IO
podscribe.io
PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.
USERWISE
userwise.tech
USERWISE is an AI platform that enables businesses to collect, analyze, and manage customer feedback to improve satisfaction.
Decode
entropik.io
Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.
Anecdote
anecdoteai.com
Anecdote is an AI-driven platform for analyzing customer feedback, integrating insights, and identifying bugs to improve product and customer experience.
Unwrap.ai
unwrap.ai
Unwrap.ai is an AI-driven platform that analyzes customer feedback to provide insights for product development, enhancing customer satisfaction and prioritizing feature improvement.
Idiomatic
idiomatic.com
Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.
EdgeTier
edgetier.com
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
First Insight
firstinsight.com
First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.
Lang.ai EU
lang.ai
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
Relative Insight
relativeinsight.com
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
Lumoa
lumoa.me
Lumoa is an AI-driven platform that analyzes customer feedback in real-time, helping businesses gather insights and make data-driven decisions to improve customer satisfaction.
Kapiche
kapiche.com
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
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