Page 4 - Top CallTrackingMetrics Alternatives

Drift

Drift

drift.com

Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Its human-centric, AI-powered platform listens, understands, and learns from buyers to deliver personalized experiences and recommendations at every touchpoint. Drift is creating a world where AI works for humans to turn conversations into relationships. Drift helps thousands of customers across the globe translate conversational data and buyer behavior into deeper relationships, more pipeline, and more revenue. A pioneer in Conversational Marketing, the company was founded in 2015 to help remove friction from the B2B buying process. As buyer expectations continue to increase and AI becomes central to empowering meaningful customer journeys at scale, Drift is disrupting the category it created.

Salesroom

Salesroom

salesroom.com

Experience the power of Salesroom, our AI-powered video conferencing platform. Salesroom not only tracks buyer engagement but also teaches virtual communication best practices. With real-time access to your knowledge base, Salesroom is designed to improve reps’ performance in meetings and quota attainment across the team.

Databox

Databox

databox.com

Databox is an easy-to-use business analytics platform for growing businesses. It lets you easily centralize your data so you can view your entire company's health in one place. Then it helps you use your data to make better decisions and improve your company's performance. We took all the powerful analytics features normally found in complicated enterprise tools and made them accessible to growing businesses. Build beautiful custom dashboards without code, so you always know how you're performing. Create automated reports to share updates, dashboards, and context with your team or clients. Set goals for every team, and track their progress automatically. Use Benchmarks to see how you compare to companies like yours, and find opportunities to improve. Use Forecasts to predict future performance and plan better now. And automatically monitor your company's performance with custom email and Slack updates.

Outplay

Outplay

outplayhq.com

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay's intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets.

Upscale

Upscale

upscale.ai

Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc.

Kixie

Kixie

kixie.com

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Call or text numbers from your CRM – or any webpage in Google Chrome – in one click, with every interaction recorded automatically in your CRM. The Kixie PowerCall Chrome extension enables sales and other customer-facing teams to boost performance with a suite of advanced calling and texting features. Kixie automatically recognizes phone numbers on any web page you visit in Chrome, and places a click-to-call button next to each number for one-click dialing. Calls, texts, dispositions and activities are logged automatically in your CRM, practically eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. Features include: • PowerDial through lists of contacts automatically. Boost productivity tenfold by dialing up to 10 numbers simultaneously with multi-line PowerDialer • Advanced AI-powered local presence lets users call from a number with the same local area code as the person they’re calling

Vowel

Vowel

vowel.com

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!

Chorus.ai

Chorus.ai

chorus.ai

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their number.

Reply.io

Reply.io

reply.io

Reply is a sales engagement platform that helps you automate & scale multichannel outreach, so you can generate more leads, acquire new customers and grow revenue faster.

Aloware

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.

Service Fusion

Service Fusion

servicefusion.com

Service Fusion is a simple, powerful field service management software, offering a variety of features such as customer management, invoicing & payments, inventory management, time tracking, and reporting. The software is available on desktop and mobile apps to connect office staff, technicians and clients.

Dataslayer

Dataslayer

dataslayer.ai

DIGITAL MARKETING REPORTING MADE EASY. Import all your Digital MK data into Google Sheets, Data Studio, Business Intelligence platforms (Power BI, Tableau, Qlik, JSON) and BigQuery in seconds. The best Supermetrics alternative. Dataslayer.ai is a tool designed to streamline and optimize your marketing data management, helping you gather, analyze, and track the performance of all your digital campaigns. It consolidates your marketing data from multiple sources and channels it into your preferred platform for reporting, analysis, or storage. From creating dynamic dashboards in Looker Studio or Power BI, to performing in-depth analysis in Google Sheets, or organizing your data in a warehouse like BigQuery or Amazon RedShift, Dataslayer.ai supports your data needs. Just pick your destination, and we handle the rest.

CallPlease

CallPlease

webapp.callplease.com

CallPlease, the world's most advanced call log, call sheet, and phone message colloaboration software, featuring elegant interfaces for iOS, Android, and the web. Used by all the world's leading media producers as well as law firms, services orgnaizaitons, sales orgnaizaitons, and many others.

Salesken

Salesken

salesken.ai

Salesken.ai is a conversational intelligence platform that helps sales teams improve performance and reduce acquisition costs. The tool gives sales reps real-time cues during their conversation to help them engage their customers better. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc.

SalesboxAI

SalesboxAI

salesbox.ai

SalesboxAI is an AI-Powered Sales and Marketing platform that helps businesses around the globe to scale faster with Account-Based Marketing solutions. In a single platform: Identify and Discover your target accounts, Orchestrate one-one conversations with target groups, Engage them across multiple channels, Run AI-Powered ABM Ads, Measure, and optimize ABM success across all your campaigns. With Artificial Intelligence at core SalesboxAI Avatar helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with target accounts via, omnichannel, two-way conversations. To learn more visit: https://salesbox.ai

Magnetiq

Magnetiq

magnetiq.io

Magnetiq - the world's best launch management software. Manage contacts, events, fashion shows, email campaigns, digital showrooms, online newsrooms.

Genesys Cloud

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.

Mandala AI.

Mandala AI.

mandalasystem.com

Mandala Analytics is an accessible online listening and monitoring tool designed to provide valuable and actionable insights for businesses of all kinds and sizes. The system constantly monitors millions of channels daily and captures billions of mentions from all continents and languages by using advanced business analytics AI. Mandala Analytics provides you with the most crucial and quality data, essential for making key decisions for your business. It helps you identify and analyze gaps in marketing efforts, future business opportunities, consumer behavior, competitor analysis and more.

Aider

Aider

aider.ai

Aider Advisory Intelligence Platform Aider is a powerful Advisory Intelligence Platform built for accountants and bookkeepers. Aider’s Advisory Intelligence Platform, with it’s digital assistant Mobile App (an optional add-on), provides accountants and bookkeepers with an automated and digestible overview of their clients’ finances. Whether they have 10 clients or 5000 clients, they can simply login to Aider and manage all of their clients’ data in one effortless-to-use place. Aider provides accountants and bookkeepers with insights and awareness of financial performance, such as cash flow forecasts, invoice tax and GST estimates, and so much more. This allows accountants and bookkeepers to provide their SMB clients with proactive advice. It eliminates unnecessary administrative tasks, all the while providing real-time insights, all in one intuitive platform.

Salesforge

Salesforge

salesforge.ai

Wave goodbye to cold email templates and say hello to programmatic cold email outreach! Salesforge is an all-in-one sales execution super app that gives every sales team the highest probability to hit their target by tackling the need to personalize cold email outreach at scale while safeguarding your email deliverability We do that by enabling real-time AI & machine learning to decision critical sales activities, enhance messaging in every language and eliminate the need for various sales point solutions, therefore driving superior conversion rates.

Demodesk

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) For more information visit demodesk.com.

MoEngage

MoEngage

moengage.com

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.

Otterfish

Otterfish

otterfish.com

Otterfish is the easiest way to create and run Facebook Ads and Instagram Ads. We have built it especially for SMEs that struggle to find time or skills for Digital Marketing, Otterfish makes it so easy anyone in your team can run high performing Ads! The software offers features such as ad creation, publishing, audience testing, performance tracking and more. Free plan available, try it today.

Goodmeetings

Goodmeetings

goodmeetings.ai

Goodmeetings is a video first AI & Analytics enabled platform built exclusively for remote sales. Beyond traditional video meeting needs of sales teams, it automates sales workflows for productivity & leverages AI to provide dynamic cues & nudges for sales conversion. It also empowers sales leaders through smart meeting meta data management & sales performance analytics.

EasyInsights

EasyInsights

easyinsights.ai

Combine Ad costs & clicks, app analytics, website conversions and CRM data to get the complete picture of your marketing performance. Laser focus on revenue generation and profitability by automating tedious data transformation tasks to generate insights. Automate your data push to any BI tool, just choose data sources and columns and create data flow with in two minutes. This becomes the single source of truth for your entire digital marketing team.

Metrics Watch

Metrics Watch

metricswatch.com

Email-based marketing reporting tool. Analytics, SEO, PPC, SEM, or social media reports & dashboards sent via email to your clients. And it's NOT a PDF or a link!

Lexer

Lexer

lexer.io

The Lexer Customer Data and Experience Platform (CDXP) serves as your all-in-one hub for insight-driven marketing, sales, and customer service. With an enriched single customer view, maintained in real-time and accessible across all platforms, you can genuinely understand and engage customers to drive profitable growth. Lexer’s onboarding, implementation, and strategic consulting services will help fill any gaps in your team’s resources to ensure a smooth, successful CDXP adoption. CUSTOMER DATA PLATFORM > With one of the simplest integrations in the industry, Lexer’s CDP will effortlessly combine, cleanse, standardize, and enrich your data into an actionable single view of the customer. Our tools and team will help boost your customer IQ with AI-powered predictive analytics, third-party data enrichment, and targeted customer surveys. MARKETING > Lexer’s marketing solution enables you to quickly identify the right customers, messages, creative, and channels for your marketing campaigns. Designed for business users—not data scientists—our easy-to-use tools allow you to orchestrate highly targeted campaigns across every channel, reducing waste and improving engagement. With effective tools to track change and quantify impact, you can easily demonstrate the value of your marketing activities. RETAIL > Lexer’s retail solution guides sales associates through interactions with each customer to improve the relevancy and impact of the in-store experience. Complete customer profiles allow you to build authentic relationships at scale. With access to detailed purchase histories and preference information, you can tailor the customer experience, capture data that’s traditionally lost, provide informed product recommendations, and configure next best actions for consistently high-quality engagement. SERVICE > Lexer’s service solution brings all customer data, inboxes, workflows, and feedback forms together to enable informed, fully contextualized service interactions. With access to rich insights about the person behind each service request, your team can enter every conversation with the full context they need to provide consistent, high-quality service. Pre-configured next best actions for common requests allow you to guide agents’ responses and achieve personalization at scale. We are a private, Australian-founded company with a team of 100+ working with over 150 brands in Australia, Asia and the USA.

Ringba

Ringba

ringba.com

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at [email protected]

Verint

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

Marketing Evolution

Marketing Evolution

marketingevolution.com

We empower marketers to take action. Marketing Evolution helps you integrate and centralize all of your marketing programs, enabling you to track your cross-channel marketing investments from upper funnel awareness to lower funnel conversions, understand incremental media effectiveness, and track your KPIs--all in one dashboard. Then, we empower you to shift from insights to action. Run experimental media scenarios and discover how a change in investment, media type, or channel can help you achieve your desired outcome, and maximize ROI. Finally, put your media plan into action and track your performance to see your progress in over time.

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Page 4 - Top CallTrackingMetrics Alternatives - WebCatalog