Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
ITC Cloud
itccloud.com
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Cention
cention.com
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Recordia
recordia.net
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Infinity Hub
infinity.co
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Yactraq
yactraq.com
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
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