Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
CommPeak
commpeak.com
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
DCDial
dcdial.com
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Featurebase
featurebase.app
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Ender Turing
enderturing.com
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Player XP
playerxp.io
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
Dubber
dubber.net
Dubber is a cloud-based call recording and voice AI app that automatically records conversations, offering secure storage, transcription, and real-time insights.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
unitQ
unitq.com
unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Apex
apexscore.ai
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Zeda.io
zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Syncly
syncly.app
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Curious Thing
curiousthing.io
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
Skit.ai
skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
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