Top Autotask Alternatives

Freshservice

Freshservice is a cloud-based IT service management solution that streamlines operations, supports employee services, and enhances efficiency through automation and AI-driven insights.

ConnectWise Manage

ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.

Atera

Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.

Hornbill

Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.

DeskDay

Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.

Whatstool Business

Whatstool Business is a WhatsApp solution for businesses, offering API, chatbots, CRM, automation, and analytics to enhance customer management and communication.

ME ServiceDesk

ME ServiceDesk is an IT service management solution for tracking and managing IT requests, incidents, and workflows in mid to large organizations.

Xurrent

Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.

ITSM 365

Cloud-based service desk for managing support tickets, SLAs, assets, workflows, knowledge bases, and reports across IT and other business departments.

SuperOps

SuperOps is a unified management platform for MSPs that combines PSA and RMM tools to streamline IT operations, automate tasks, and enhance service delivery.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

Risotto

Risotto automates IT support by ticketing and resolving access requests, expediting unresolved issues, and teaching users troubleshooting steps through integration with tools like Slack.

Serval

Automates IT help desk requests and onboarding/offboarding using AI-generated workflows, routes complex tickets to staff, and enforces policy checks and access logging.

Giva

Giva is a cloud-based, HIPAA-compliant service management app for help desk, ITSM, and customer support. It provides ticketing, SLA tracking, reporting, analytics, and AI-assisted agent tools.

Espressive

Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.

TeamDynamix

TeamDynamix is an IT service management platform that integrates project portfolio management and enables no-code configuration for various enterprise functions.

Deepser

Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.

Attio

Attio is a customizable CRM platform that enables businesses to manage customer relationships, automate tasks, and streamline workflows through a user-friendly interface.

ServoDesk

ServoDesk is a cloud-based IT service management platform that streamlines service requests, automates workflows, and integrates with third-party applications for effective support.

AmoCrm

AmoCrm is a web-based CRM system that helps manage sales processes, automate follow-ups, and improve team collaboration from anywhere.

JobNimbus

JobNimbus is a cloud-based software for contractors that integrates CRM and project management tools to manage business operations efficiently.

Ravenna

Ravenna is a Slack-based service desk that helps IT, HR, and operations teams manage employee requests, automate workflows, and track support performance.

Vivantio

Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.

Flowlu

Flowlu is a business management platform that integrates project management, CRM, invoicing, and financial tools for effective team collaboration and operational oversight.

Bitrix24

Bitrix24 is a cloud-based platform that offers CRM, project management, team collaboration, and website building tools for businesses to enhance efficiency.

Skarbe

Skarbe is a web-based sales productivity app that automates email management, deal tracking, and reminders for entrepreneurs and small to medium-sized businesses.

Teamleader

Teamleader is a work management app that combines project management, CRM, and invoicing functions to help businesses organize work and track performance.

TakeOff CRM

TakeOff CRM streamlines customer relationship management by automating tasks, managing sales leads, and integrating with other tools for improved efficiency.

Atomicwork

Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.