C-Zentrix
c-zentrix.com
C-Zentrix is a customer experience and contact center solution that centralizes communication across channels, improving interaction management and customer satisfaction.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Upcall
upcall.com
Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.
Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Sarv.com
sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
Infinity Hub
infinity.co
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
Nubitel CX
nubitel.co
Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
FluentStream
fluentstream.com
FluentStream is a cloud-based communication platform for small to medium businesses, facilitating team collaboration and customer interactions across devices.
Hachly AI
hachlyai.com
Hachly AI is a platform that enables businesses to create chatbots for engaging website visitors, improving conversion rates and streamlining lead management.
DialOnce
dialonce.ai
DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Ada
ada.cx
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Richpanel
richpanel.com
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
EverHelp
ever-help.com
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
Zingly.ai
zingly.ai
Zingly.ai uses AI to optimize customer service operations, improving efficiency and satisfaction by streamlining communication between businesses and customers.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
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