TeamViewer Web
teamviewer.com
Remote support like never beforeEverything you need on one platform. Discover a seamless and secure experience with the all-new TeamViewer.
Atera
atera.com
Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard. Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more. Discover how AI can help you create unparalleled IT efficiency.
Zoho Assist
zoho.com
Run your entire business with Zoho's suite of online productivity tools and SaaS applications. Over 50 million users trust us worldwide.Try our Forever Free Plan!
Getscreen.me
getscreen.me
Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history. Its solution is primarily focused on professional use: - Enterprise and home network administration - Set up of technical support - Remote office - No need to install a client - Easy integrations It is also a great solution for personal purposes: - Share access to your desktop - Connect to your friend’s desktop - Create teams - View session recordings and connection history
Helpwise
helpwise.io
Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.
Splashtop
splashtop.com
Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.
JumpCloud
jumpcloud.com
JumpCloud is a U.S.-based enterprise software company headquartered in Denver, Colorado. The company was formally launched in 2013 at TechCrunch Disrupt Battlefield as an automated server management tool. JumpCloud’s cloud based directory platform is used to securely manage users identity, devices, and access.
Datto
datto.com
As a leading global provider of security and cloud-based software solutions purpose-built for MSPs, Datto, a Kaseya company, believes there is no limit to what SMBs can achieve with the right technology. Datto’s proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Datto’s solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Datto’s solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides.
Atlassian
atlassian.com
We're a team of 7000+ Atlassians supporting an international group of 250,000+ customers. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned.
RealVNC
realvnc.com
RealVNC is a leading provider of remote access solutions, helping some of the biggest companies in the world connect people through devices. As the company that pioneered the VNC internet protocol that is now the standard across the industry, RealVNC is at the forefront of its evolution, with software in over 1 billion devices worldwide. Today, RealVNC® is a multi-award winning SaaS business, with technology in over 90,000 enterprise organizations across all industries. RealVNC's secure remote access software, VNC Connect, is trusted by industry heavyweights, including world-leading organizations such as Google, NASA and Intel.
Syncro
syncromsp.com
The Modern MSP Platform that Makes You More Money. Combined RMM and PSA Platform including Invoicing, Credit Card Payments, Help Desk, Customer Management, Automation, Scripting, Remote Access, Email Marketing and more. Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
ScreenConnect
screenconnect.com
ConnectWise ScreenConnect, previously ConnectWise Control, is a self-hosted remote desktop software application. It was originally developed by Elsinore Technologies in 2008 under the name ScreenConnect, and is now owned by ConnectWise Inc. The product is available as a cloud hosted Software as a Service (SaaS) or self-hosted server application that permits the primary user to host the software on their own servers, PC, virtual machine (VM), or virtual private server (VPS). Once installed, the central web application can be made visible inside and outside of the local area network (LAN). ConnectWise ScreenConnect has a proprietary protocol and exposes an open architecture structure that can be utilized by users to implement custom plugins, scripting, or various integrations. Most commonly expected features for a product in this arena are present. Examples include reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VoIP, chat, and a custom toolbox for quick deployment of support tools. In addition to features that facilitate communication, ConnectWise ScreenConnect also offers complete control over branding and customization of the product design, logo, color scheme, icons, text strings, and localization.
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: * Centralized ticketing and incident management * IT asset management (ITAM) with automated discovery and centralized inventory * Built-in knowledge base for self-service * IT change management and customizable approval workflows * Reporting, SLA alerts, and customer surveys * Remote control Windows®, Mac OS® X and Linux® systems * Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session * Remote access to support end-users outside the firewall
Pulseway
pulseway.com
Pulseway is the easiest way to remotely monitor and control IT systems from any smartphone or tablet enabling busy IT admins to fix issues on-the-go and be more productive. The solution was launched at the end of 2010 and it has over 275,000 IT users around the world. Pulseway Enterprise Server is used by large enterprises including DELL, Louis Vuitton, Northwestern University, Conde Nast and British Columbia Institute of Technology.
Electric
electric.ai
Electric makes IT easy for SMBs. Quickly get set up in our IT management platform where you can remotely secure your employees' devices with device lock and unlock, or deploy the latest security updates with the push of a button. Easily onboard or offboard employees in the Electric platform and get more device options in our hardware lab, where you'll get faster and more reliable shipping. Other offerings Electric's tool includes are device inventory, procurement and provisioning, application management, and free and fast IT support from our AI-powered IT assistant and resources on the support center. Upgrade to connect to your HRIS and easily add employees. Premier offerings include IT service desk support and traditional MSP support such as real-time issue resolution, cloud migration, managed networks, IT infrastructure, data backup and recovery, and strategic IT projects. Electric is an Apple Authorized Reseller and a Microsoft Partner. Try our IT management system for free today!
Surfly
surfly.com
Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video. Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. Surfly’s key features include: - Document sharing - Video chat - Control switching - Field masking - Action logs - Behaviour control - Customisable UI - Security and privacy compliance - Single sign on
Viewabo
viewabo.com
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.
NinjaOne
ninjaone.com
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
XMReality
xmreality.com
XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries. Nestlé, Electrolux Professional, Sidel, Heineken, and Nibe are examples of more than 150 customers. XMReality is based in Sweden and the U.S. and is listed on the Nasdaq First North Growth Market (ticker: XMR).
Devolutions
devolutions.com
Devolutions is a leading provider of remote connections, network accesses, passwords and credential management tools for sysadmins and IT pros. Founded in 2010, Devolutions helps IT departments become more efficient by delivering professional, low cost, easy-to-use management tools backed by a world-class support team. Devolutions is a privately owned company located in Montreal, Canada.
Kaseya
kaseya.com
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.
EasyVista
easyvista.com
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Barracuda
barracuda.com
Barracuda is a global leader in cybersecurity solutions, focusing on protecting organizations from a wide range of cyber threats. Key Features: * Comprehensive Cybersecurity Platform: Barracuda provides integrated protection for email, applications, networks, and data, ensuring a robust defense against modern threats. * Email Protection: Safeguards against spam, phishing, malware, and advanced threats, with specific solutions for Microsoft 365. * Application Protection: Offers web application and API security, including DDoS protection and bot mitigation. * Network Protection: Delivers secure access and advanced network security features, including Secure SD-WAN and Zero Trust Access. * Data Protection: Ensures data integrity with solutions for backup, encryption, and compliance.
ZenAdmin
zenadmin.ai
Manual administrative work slows business growth, and we’re here to change that. Our mission is to equip smart people with technology that helps them eliminate the administrative hassles of running a company. We believe that people should focus on strategic initiatives and software should manage the rest. Founded in 2022 by Yoan Kamalski, Pauline Wetzer, and Aditya Anand, ever since we’ve been dedicated to delivering solutions that help startups, SMBs, and tech-receptive companies accelerate their growth by putting administrative tasks on autopilot. With ZenAdmin, you can easily manage your devices, people, apps, and workflows on a single platform – eliminating hours of manual workload. ZenAdmin seamlessly integrates with 100+ applications, including Google Workspace, Microsoft Office 365, Slack, Github, JIRA, Hubspot, Monday, FreshService, and more. We have empowered nearly 50 companies to streamline their IT operations and save resources.
RemoteHQ
remotehq.com
We bring people together by going beyond video conferencing. Our platform connects people to the applications and virtual resources they need to get work done. Use RemoteHQ to host your team meetings, sales demos, support calls, training sessions, and more.
Help Lightning
helplightning.com
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Fullview
fullview.io
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls
Addigy
addigy.com
Addigy is a cloud -based computer management platform for the management of macOS, iOS, iPados and Tvos devices. Addigy is the only multi-local Apple Apple management solution designed for IT service providers and business IT teams, offering contactless supply, asset management, automated surveillance and remediation, remote access, software deployment, configuration management, and more.
Digi
digi.com
Digi International (Digi) is a leading global provider of mission-critical and business-critical machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services. It helps customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments. Digi's embedded modules and off-the-shelf routers, gateways, and network products are designed for relentless reliability and deliver unquestioned performance and security. Its cloud-based software and professional services assist customers in putting their connected products and assets to work across a broad range of mission-critical industry applications. Founded in 1985, Digi has helped its customers connect over 100 million things, and the number continues to grow.
inefi Spotlight
inefi.com
inefi Spotlight is a cutting-edge Unified Endpoint Management (UEM) solution designed to streamline and secure your business operations. This smart, user-friendly platform offers comprehensive management for both endpoints and peripherals, ensuring optimal performance and stability across your entire device ecosystem.
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