SolarWinds

The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks.

Key features:

• Centralized ticketing and incident management
• IT asset management (ITAM) with automated discovery and centralized inventory
• Built-in knowledge base for self-service
• IT change management and customizable approval workflows
• Reporting, SLA alerts, and customer surveys
• Remote control Windows®, Mac OS® X and Linux® systems
• Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session
• Remote access to support end-users outside the firewall

Haftungsausschluss: WebCatalog ist nicht mit SolarWinds verbunden, steht nicht in Beziehung zu SolarWinds, ist nicht von SolarWinds autorisiert oder empfohlen und steht in keiner Weise in offizieller Verbindung zu SolarWinds. Alle Produktnamen, Logos und Marken sind Eigentum ihrer jeweiligen Inhaber.