Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers.
Operata is the experience management platform for cloud contact centers.
Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Operata helps diagnose issues, automate actions and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.
Prohlášení: WebCatalog není nijak spojen, spolupracující, autorizován, schválen ani jinak oficiálně propojen s Operata. Všechny názvy produktů, loga a značky jsou majetkem jejich příslušných vlastníků.
