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Top Conversation Intelligence Software

Conversation intelligence (CI) software records, transcribes, and evaluates sales calls. By scrutinizing these calls, CI software identifies keywords and conversation topics, enabling users to swiftly navigate to specific points in recorded sales conversations for in-depth analysis. Businesses can leverage CI software to document crucial discussions with potential buyers, pinpoint potentially risky or noncompliant conversation topics, provide guidance to new sales representatives based on best practices, and explore various use cases derived from the analysis and transcription of sales calls.

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Otter

Otter

otter.ai

Otter is a note-taking app that transcribes voice conversations, identifies speakers, and allows sharing and collaboration on notes in real-time.

Hubspot

Hubspot

hubspot.com

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Salesforce

Salesforce

salesforce.com

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Fireflies.ai

Fireflies.ai

fireflies.ai

Fireflies.ai is an AI meeting assistant that records, transcribes, summarizes meetings, and integrates with various collaboration tools for improved productivity.

Apollo.io

Apollo.io

apollo.io

Apollo.io is a sales engagement platform that helps users manage outreach, calls, and leads with integrated tools and search filters for efficient sales processes.

OpenPhone

OpenPhone

openphone.com

OpenPhone is a cloud-based phone app for businesses that allows calling, messaging, and team collaboration with shared numbers and AI-assisted features.

CallRail

CallRail

callrail.com

CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.

Aircall

Aircall

aircall.io

Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.

Fathom

Fathom

fathom.video

Fathom AI Notetaker records, transcribes, and summarizes meetings, syncing notes with CRM systems. It supports multiple languages and integrates with collaboration tools.

Rewatch

Rewatch

rewatch.com

Rewatch combines an AI notetaker, screen recorder, and video hub to streamline communication and collaboration within teams, reducing the need for meetings.

Balto

Balto

balto.ai

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Gong.io

Gong.io

gong.io

Gong.io is a revenue intelligence platform that analyzes customer interactions to enhance sales strategies and drive growth through insights and automation.

Cloudtalk

Cloudtalk

cloudtalk.com

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

Outreach

Outreach

outreach.io

Outreach is a sales platform that streamlines outreach and deal management for sales teams, leveraging automation and AI to improve efficiency and performance.

Sprinklr

Sprinklr

sprinklr.com

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

MeetGeek

MeetGeek

meetgeek.ai

MeetGeek is an AI meeting assistant that records, transcribes, summarizes, and analyzes meetings, facilitating efficient review and collaboration.

MightyCall

MightyCall

mightycall.com

MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.

UpdateAI

UpdateAI

update.ai

UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.

Colibri.ai

Colibri.ai

colibri.ai

Colibri.ai is an AI tool for recording, transcribing, and analyzing customer calls, providing insights, summaries, and analytics to enhance productivity and improve sales conversations.

Sybill

Sybill

sybill.ai

Sybill is an AI tool that analyzes sales calls, providing summaries and insights on body language to enhance communication and improve sales strategies for teams.

Salesroom

Salesroom

salesroom.com

Salesroom is an AI video conferencing platform that tracks buyer engagement and provides real-time access to knowledge for improving virtual communication and sales performance.

Kixie

Kixie

kixie.com

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

Chorus.ai

Chorus.ai

chorus.ai

Chorus.ai is an AI-powered platform that analyzes customer interactions across calls, meetings, and emails to improve sales team performance and communication strategies.

Salesken

Salesken

salesken.ai

Salesken is an AI platform that analyzes sales conversations to provide real-time coaching and insights, improving team performance and conversion rates.

CallTrackingMetrics

CallTrackingMetrics

calltrackingmetrics.com

CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.

Goodmeetings

Goodmeetings

goodmeetings.ai

Goodmeetings is an AI-driven platform for remote sales that automates workflows, analyzes sales meetings, and provides insights to enhance productivity and customer interactions.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Demodesk

Demodesk

demodesk.com

Demodesk is a virtual sales platform for scheduling meetings, conducting live product demos, and coaching sales teams with real-time analytics and automation.

Salesloft

Salesloft

salesloft.com

Salesloft is a sales engagement platform that streamlines workflows, automates outreach, and integrates with CRMs to enhance sales productivity and customer engagement.

Laxis

Laxis

laxis.com

Laxis is an AI Meeting Assistant that records and transcribes meetings, capturing key insights and integrating with CRM systems for efficient follow-up.

Aviso

Aviso

aviso.com

Aviso AI is a revenue platform using AI to help sales teams improve forecasting, deal management, and collaboration to increase deal win rates.

Echo AI

Echo AI

echoai.com

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

Cordless

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Attention

Attention

attention.tech

Attention is an AI platform that enhances sales performance by analyzing customer conversations, automating CRM tasks, and providing sales training insights.

Allego

Allego

allego.com

Allego is a sales training platform that enhances collaboration and productivity through video lessons, coaching, and task automation for remote teams.

Symbl.ai

Symbl.ai

symbl.ai

Symbl.ai is a conversation intelligence platform that provides real-time transcription and insights from unstructured conversation data using AI models.

Avoma

Avoma

avoma.com

Avoma is an AI meeting assistant that records, transcribes, summarizes meetings, and provides insights to enhance productivity for customer-facing teams.

Wudpecker

Wudpecker

wudpecker.io

Wudpecker records sales calls, generates notes from conversations, and syncs them to your CRM, saving time on admin work and improving sales processes.

Ender Turing

Ender Turing

enderturing.com

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Modjo

Modjo

modjo.ai

Modjo is a conversation intelligence platform that analyzes customer interactions to provide insights for sales organizations to enhance strategy and performance.

Scratchpad

Scratchpad

scratchpad.com

Scratchpad is a sales productivity tool that simplifies pipeline management and CRM updates, integrating with Salesforce to enhance workflow efficiency and data accuracy.

Jiminny

Jiminny

jiminny.com

Jiminny is a conversation intelligence app that records, transcribes, and analyzes sales calls to provide insights and improve team performance.

CallSource

CallSource

callsource.com

CallSource is a call tracking and lead management app that helps businesses analyze marketing effectiveness and improve customer engagement.

Spinach

Spinach

spinach.ai

Spinach is an AI meeting assistant that summarizes discussions, tracks tasks, and integrates with tools like Slack and Google Meet, enhancing productivity for remote teams.

Convin

Convin

convin.ai

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

Marchex

Marchex

marchex.com

Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.

Meetric

Meetric

meetric.com

Meetric captures and analyzes sales meetings using AI, integrating with Teams, Zoom, and Google Meet to enhance revenue and insights.

Enthu.ai

Enthu.ai

enthu.ai

Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.

BoostUp.ai

BoostUp.ai

boostup.ai

BoostUp.ai is a RevOps platform that provides advanced analytics, deal management, and forecasting tools to optimize revenue processes and insights.

Convirza

Convirza

convirza.com

Convirza is a call tracking and optimization platform that helps businesses analyze phone interactions to enhance customer engagement and improve conversion rates.

Equal Time

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings, promoting inclusivity, providing transcripts, tracking meeting costs, and enhancing participation.

Knowtworthy

Knowtworthy

knowtworthy.com

Knowtworthy enables real-time minutes sharing and collaborative editing for more productive meetings.

Capturi

Capturi

capturi.ai

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Zipteams

Zipteams

zipteams.com

Zipteams is an app that offers intelligent meeting rooms for inside sales and customer success teams, providing real-time insights and recommendations to enhance meetings.

Traq.ai

Traq.ai

traq.ai

Traq.ai is a sales intelligence platform that records and transcribes calls, analyzes buyer insights, and integrates with CRMs to improve sales performance.

Gryphon.ai

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Abstrakt

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

AI Rudder

AI Rudder

airudder.com

AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.

Gridspace

Gridspace

gridspace.com

Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.

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Top Conversation Intelligence Software - WebCatalog