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Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers.
Operata is the experience management platform for cloud contact centers.
Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Operata helps diagnose issues, automate actions and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.
Declinare a răspunderii: WebCatalog nu este afiliat, asociat, autorizat, aprobat de sau conectat oficial în niciun fel cu Operata. Toate numele produselor, siglele și mărcile sunt proprietatea deținătorilor respectivi.
