NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Qualified
qualified.com
Qualified is a Salesforce-based platform that helps revenue teams engage website visitors and convert them into sales leads through real-time conversations.
Chaport
chaport.com
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
MoEngage
moengage.com
MoEngage is a customer engagement platform that enables real-time, personalized communication across multiple channels for marketers and product owners.
Callbell
callbell.eu
Callbell is a tool for B2C businesses that improves customer communication via WhatsApp, Messenger, Instagram, and Telegram, featuring chat management and automation.
SolarWinds
solarwinds.com
The SolarWinds Help Desk Essentials Pack integrates ticketing and remote support tools for IT management, enabling centralized incident handling and remote access.
BotPenguin
botpenguin.com
BotPenguin is an AI chatbot builder that enables businesses to create and manage chatbots for customer service and engagement without coding.
Enchant
enchant.com
Enchant is an AI-powered customer support platform that offers shared inboxes, knowledge bases, and live chat for teams to enhance customer interactions.
Re:amaze
reamaze.com
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
SleekFlow
sleekflow.io
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.
Landbot
landbot.io
Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.
Helpmonks
helpmonks.com
Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.
AiSensy
m.aisensy.com
AiSensy is a WhatsApp chatbot and CRM platform for automating support, managing contacts, and sending broadcast messages to enhance customer communication.
involve.me
involve.me
Involve.me is a tool for creating interactive content like quizzes, forms, and landing pages to enhance customer engagement and collect data.
MyAlice
myalice.ai
MyAlice is a customer communication tool for Shopify and WooCommerce brands, integrating multiple channels and features for order management and support.
Rasayel
rasayel.io
Rasayel is a B2B sales platform for WhatsApp, offering team inboxes, chatbots, broadcast messaging, and CRM integrations for efficient customer communication.
11Sight
11sight.com
11Sight is a customer engagement platform for inbound video calls, allowing businesses to connect with customers instantly and manage leads effectively.
Ultimate
ultimate.ai
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Pocketstop
pocketstop.com
Pocketstop is a communication app that provides mass notifications through RedFlag and multi-channel marketing through M360 for efficient information delivery.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Access
theaccessgroup.com
Access is a business management software that empowers over 100,000 customers to improve their software usage and efficiency in their operations.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
eDesk
edesk.com
eDesk is a customer support platform for eCommerce, centralizing interactions across multiple channels and providing automation and analytics tools to improve response efficiency.
Caspio
caspio.com
Caspio is a low-code platform that allows users to build online database applications and manage projects without coding expertise.
NetHunt
nethunt.com
NetHunt is a CRM tool integrated with Gmail for managing leads, nurturing customer relationships, tracking sales progress, and automating sales processes.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
IngestAI
ingestai.io
IngestAI enables businesses to build custom AI tools like chatbots using various AI models, simplifying knowledge retrieval and improving operational efficiency.
Forma
joinforma.com
Forma is a benefits platform that allows companies to create and manage customizable employee benefits packages efficiently.
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