OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
ExpertBox
expertbox.io
ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients
Qik Meeting
qikmeeting.com
Qik Meeting is an AI-powered business communication and collaboration app that focuses on improving productivity and organization. Its main feature is the auto-generation of meeting minutes, which eliminates the need for manual note-taking and ensures that important information is captured accurately. The app also helps centralize work data by organizing it in one place, making it easier for users to access and retrieve information. Qik Meeting offers various types of meeting rooms, including online meetings and in-person collaboration rooms. These rooms are equipped with features like video conferencing, scheduling, document sharing, and task assignment. For more focused communication, the app provides private one-on-one rooms that are secured for two individuals. One of the standout features of Qik Meeting is its integrated AI capabilities. The AI takes care of tasks such as scheduling, assigning action items, and creating agendas, allowing users to focus on their work. The app also includes an advanced enterprise scheduler for global offices and a single pane of glass dashboard for a streamlined overview of all work-related activities. In terms of security, Qik Meeting emphasizes reinforced security measures and claims to have patent-pending technology. It offers real-time collaboration powered by AI, promising significant productivity improvements. The app is available for free with the option to enable AI functionality for a cost, and it is compatible with various devices, including web browsers, Android devices, iPhones, Macs, and Windows devices. Overall, Qik Meeting aims to be a comprehensive and efficient tool for businesses seeking to enhance their meeting organization and communication processes.
MyOwnConference
myownconference.com
A robust webinar and video conferencing solution. Supporting up to 10,000 attendees with a market-leading uptime of 99.98%. No installation required with access from any device or browser (16 languages supported). Find all your favourite features including Q&A, live chat, screen sharing, cloud recording, quizzes, whiteboard, and much more. MyOwnConference offers a free account with up to 20 attendees and lifelong use.
Convay
convay.com
Upgrade your virtual meetings experience with Convay. Our frictionless platform eliminates common issues like delays, bandwidth issues and technical difficulties to make your online meetings effortless and productive. Convay is more than just a platform for video calls. It is the new collaborative masterpiece to support synchronized teamwork and communication.
Shindig
shindig.com
Shindig is a virtual event platform for online video chat events. Its unique technology offers the dynamics of an in-person event at Internet scale. Shindig enables hosts to deliver a video conference, lecture, seminar, interview or media event in front of an online audience of thousands. Hosts can share the stage for face-to-face interactions with audience members before the entire gathering, or sidebar with participants privately. Unlike other video conference or webinar meeting technologies,audience members themselves are also able to network, converse, and socialize with one another in their own self-initiated private video chats, just as naturally as they would at in person events.
Sylaps
sylaps.com
Instantaneous, Audio and Video meeting collaboration. As simple as opening on a link to join a meeting on web browser, mobile devices and desktops. You no longer need to hassle your contacts with installing plugins. Just send them a link. Audio call and Video conferencing, file transfer and screen sharing. All-in-one secure service. All your data are encrypted and we assure you very high quality audio and video, screen-share and unlimited file transfer.
TelebuJoin
join.telebu.com
TelebuJoin is an online cloud meeting platform that helps you connect, discuss & build relationships from anywhere, on the go. Join offers you the ability to Video Conference, Host Webinars & Broadcast events Features of Video Conferencing Click to Join No Downloads required for host or participants. Just Click the link to Join. Interactive Webinars Connect with a large crowd using webinars & interact with the participants Screen Share Collaborate on new ideas with easy screen sharing options Team Chat Talk to your teams instantly. Enable File sharing & Archiving Mobile Responsive Participants on the call while being on the go. Advanced Call Controls Record Calls, Lock Rooms, Mute Members, Download Chat Transcripts & More Features for Webinars Click to Join No Downloads required for host or participants. Just Click the link to Join. Screen Share Collaborate on new ideas with easy screen sharing options Team Chat Talk to your teams instantly. Enable File sharing & Archiving Mobile Responsive Participants on the call while being on the go. Advanced Call Controls Record Calls, Lock Rooms, Mute Members, Download Chat Transcripts & More Hand Raise Interact with Webinar Participants using Hand Raise Feature
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.
VOCALLS
vocalls.ai
Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.
Nrby
nrby.com
Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email [email protected] to learn more.
Teneo Developers
developers.teneo.ai
Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot
Notified
notified.com
Notified Event Cloud delivers the world’s most comprehensive end-to-end event technology and related services to power the creation and management of events. Manage the entire lifecycle of your events, no matter the location, format, size or length - from single sessions to always-on experiences. Notified allows event planners, marketers, and communication professionals to create immersive experiences, drive engagement, mine profitable insights, and maximize ROI from one platform. - In-person events: streamline and automate your registration and back-end processes from call-for-papers to agenda creation. - Virtual events: deliver an immersive digital experience with brandable lobbies, robust engagement tools and built-in webcasting solution. - Hybrid events: take the shared experience to new heights with end-to-end event technology, mobile app and on-site production services Create Immersive Brand Experiences - Across Time and Space Surprise and delight your attendees with unique, curated experiences. Design a digital experience that communicates your story and reflects your brand. - Consistent & customized brand experience – responsive & 3D - Flexible content and programming – live, simulive, and on-demand - Seamless blend of in-person and digital channels - Scalable from 500 to 200,000+ attendees Take Engagement to New Heights Drive engagement and build meaningful connections that extend beyond the live day of the event and across time and space. Fuel your community with programming, before, during, and after the event. - Connect attendees with fellow attendees and sponsors with AI-driven matchmaking - Video chat with fellow attendees 1:1 or in a group - Monitor conversations on social channels using social hubs - Maximize attendee engagement wherever your attendees are with a powerful event app - Drive meaningful engagement with gamification and badging Gain Actionable Insights and Maximize ROI Get the insights you need to drive business results with a single source for unified event data. Your data is a design tool to deliver powerful attendee experiences. The powerful analytics and reporting portal integrates with your marketing tech stack and provides you with real-time metrics and insights about your audience. Complex Event Management Made Simple Strengthen your event collaboration and scale your team with a platform that streamlines and automates your back-end processes. No duplicative effort that is inherent in virtual or in-person centric event technology solutions. - Register attendees - Manage speakers, exhibitors and sponsors - Deliver and curate content - Engage your community
Upsellit
us.upsellit.com
UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards
Locobuzz
locobuzz.com
Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.
Orum
orum.com
Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.
Cosmos Video
cosmos.video
Collaborate in the moment with your remote team Team meeting spaces designed for remote teams to collaborate in the moment without disturbing. Say goodbye to waiting for replies, scheduling calls, or sharing meeting links.
Glassix
glassix.com
Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability. With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.
Enablex.ai
enablex.io
EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.
LiveWebinar
livewebinar.com
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences. Its features range from live streaming, presentation and screen sharing possibility, and fully customizable branding option, to user engagement features like polls and surveys, voting, and Call To Action. LiveWebinar also enables organizations to analyze audience engagement delivering valuable insights, and record sessions in HD, using it later for analysis or as an Evergreen Webinar. Try LiveWebinar if you need a webinar platform tailored to your needs!
Chatspell
chatspell.co
Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer assistance, all from within Slack. Chatspell also enables powerful OpenAI GPT-3 integration that allows you to save time and money while responding to your visitors. Live Chat widget is fully-customizable. Track analytics to better understand your visitors needs. Features: - Direct Slack integration, respond to your visitors chats staying in Slack. - OpenAI GPT-3 integration - completes your responses to save your time. - Customization - change color, icon, branding of widget. - Analytics - understand what's going on. - Agents - add your teammates to respond faster - File uploading - sending invoices or other files? No problem! Give a try for Chatspell, starting 14-days trial. No credit card required.
Desku
desku.io
Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.
HelpDocs
helpdocs.io
HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.
Decagon
decagon.ai
Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.
Talkative
gettalkative.com
Scale customer support with brand-trained generative AI Imagine ChatGPT could accurately and securely automate your customer interactions while assisting your human agents on AI live chat, WhatsApp, SMS, and video. That’s Talkative. Talkative: AI-Powered Customer Engagement for B2C Contact Centres Talkative's generative AI chatbot can handle between 50% and 88% of digital queries, freeing your agents to focus on complex issues. Our platform seamlessly integrates AI and human support, ensuring customers always get the help they need. Key benefits: - Slash response times with 24/7, brand-trained generative AI chat and chatbots in 135+ languages - Boost sales with personalised customer service responses that provide intelligent product advice - Reduce costs by automating routine inquiries and seamlessly escalate to AI assisted live agents when needed - Integrate easily with contact centers and CRMs like Mitel, NICE, Salesforce, Microsoft Teams and Dynamics, and Genesys Talkative's intuitive interface empowers agents with AI-powered live chat features like Agent Assist and Suggested Knowledge Responses, dramatically improving efficiency. Extend your reach with chat and chatbots across WhatsApp, SMS, and Facebook Messenger capabilities, all available in a single pane of glass. Get deep insights into customer interactions and behaviour with AI analysis, customisable dashboards, real-time analytics and reporting, and much, much more. With Talkative, leading brands like Bugaboo have seen a 50% reduction in customer service chat queries, while Healthspan's busy contact centre achieved a staggering 88% AI resolution rate for complex product queries - all resolved with AI.
Netcall
netcall.com
It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and front-line teams. Seamlessly connect systems, break down data barriers, and make processes work better and faster – all on your own timeline. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve.
GreenAds Global
greenadsglobal.com
GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Business API, RCS messaging,, cloud telephony, voice calls, and the WhatsApp Business Cloud API. We are proud to serve over five thousand customers across the Asia-Pacific, Africa, and the Middle East regions, simplifying consumer communication complexities and transforming them into effective tools for business growth. We started off as a bulk SMS aggregator, but we have since evolved into a comprehensive platform that integrates Google RCS, WhatsApp Business API, and Facebook/Instagram APIs. With the help of our AI chatbots and user-friendly omni-channel CPaaS UI, we have empowered over 3000 users to enhance their customer interactions. Our mission is to provide impactful business communication solutions that are fueled by innovation, determination, and a commitment to excellence. Google RCS Messaging Partner l WhatsApp Business API Provider I Omni Channel Messaging Company | Conversational messaging/Solutions | Chat Bots for popular Messaging Channels l Cpaas Provider
Voximplant Kit
voximplant.com
Voximplant Kit empowers businesses to improve customer experience. Offering an easy to use drag & drop interface and industry leading AI automation, Kit makes it simple to create an intelligent omnichannel cloud contact center. Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. * Smart IVR: Improve service with modern speech interaction technologies *Automated Call Campaigns: Handle hundreds of concurrent outbound and inbound calls * Trigger outbound calls: Initiate call reminders and alerts from event triggers * Harness the Power of AI: Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection
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