GetThru
GetThru is a communication platform that enables organizations to connect with communities via texting and calling for outreach, engagement, and analytics.
VOZIQ
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Ressolve
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Pobuca Experience Cloud
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Cinareo
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
QStory
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
QualityDesk
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Happitu
Happitu is a speech analytics platform that analyzes customer interactions and provides insights to improve service team performance and customer experience.
contiinex
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
VIER
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
Ivinex
Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.
Metaimpact
Metaimpact helps organizations create and manage digital networks to collaborate on shared goals for addressing social issues and promoting collective impact.
Luware
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
ConnectPath
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
Gnatta
Gnatta is a platform that enhances customer communications across digital channels, ensuring efficient and effective interactions with dedicated workflow technology.
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
Sentiment
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
Synthetix
Synthetix provides online customer service software for automated and live chat interactions, enhancing service experiences for various enterprise sectors.
ThinkOwl
ThinkOwl is an AI-powered customer support app that streamlines ticket management, enhances client engagement, and automates business workflows across various channels.
Exairon
Exairon provides autonomous solutions for customer interactions, automating processes without human intervention and improving efficiency for tasks that require human involvement.
Stylo
Stylo is an AI assistant for Zendesk that helps support agents solve tickets faster by generating replies, translating messages, and automating responses.
LiveHelpNow
LiveHelpNow is a customer service platform that offers live chat, ticketing, and knowledge base integration for efficient support across multiple channels.
dScribe
dScribe is an app that helps organizations manage data access and knowledge effectively, enhancing data adoption through a refined metadata management framework.
Calls9
Calls9 is a digital agency that provides technology and expertise to help businesses achieve their goals and maximize their potential.
PaceKB
PaceKB is a hosted knowledge base service that organizes FAQs, reducing support time and allowing teams to collaborate and access information efficiently.
HelpCenter.io
HelpCenter.io simplifies customer support by providing a knowledge base, ticketing system, and AI automation to manage inquiries across multiple channels efficiently.
Dawiso
Dawiso is a data governance platform that enables organizations to manage, access, and understand their data for informed decision-making.
Tattle
Tattle is a platform that collects customer feedback throughout their journey to improve guest satisfaction and operational performance in hospitality.
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