Page 47 - Top Verint Alternatives

myRosys

myrosys.com

myRosys uses deep learning to provide Reach Intelligence and Engagement Intelligence. myRosys uses the power of Influencers and Stakeholders to automate word-of-mouth marketing and increase organic reach of social media campaigns. myRosys eliminates the need for advertising spend and creates a highly engaged potential customer base. myRosys helps you to monitor, manage, identify influencers, and amplify your social media initiatives across your social networks. Social Media Marketing allows unparalleled access to both your current customers as well as potential clients

Commetric

commetric.com

Commetric Media Analytics product features: - Combining quantitative high-level media measurement, with human-led in-depth qualitative analysis to provide comprehensive insight into media performance. - Quantitative measures such as activity over time, share of voice and volume by format help to provide competitive benchmark data, visualized by interactive dashboards. - Qualitative measures including discovered themes/topics, campaign messages and favourability, provide accurate insight into communication strategy. - Works with any media content in any language. - Media analysis provided weekly, monthly or quarterly, but also on an ad-hoc basis or for annual wrap-up reports.

Fullintel

fullintel.com

Fullintel offers a unique combination of talent, tools and technology for PR and communications professionals looking for expertly curated media monitoring and analysis software and services. Top-tier brands like Johnson & Johnson, Intuit, Bell Textron, Royal Caribbean International, and Shell trust Fullintel to manage their monitoring and analysis. Our analysts do the heavy lifting, so you don't have to.

Truescope

truescope.com

Truescope is the fastest growing media monitoring and measurement service. Truescope surfaces real-time media insights and business intelligence for organizations around the world. Its mission is to leverage better content, cleaner data, and the newest technology to better inform subscribers by simplifying the media monitoring and analysis process professional communicators need today. Truescope changes the way communications professionals in corporate, non-profit and government organizations access real-time media intelligence from mainstream, online, and social media. The SaaS platform harnesses millions of articles to deliver comprehensive and real-time information, and enables access to live alerts, dashboards and reports to best inform stakeholders. The company was founded in 2019 by a team of media intelligence experts and is backed by employees who have walked in the shoes of their clients, with deeper understanding of their needs today. Truescope’s success is in its technology and its people: a sophisticated AI and technology roadmap, and industry experts with a dedication to exceptional customer service. Truescope has offices in New York, Omaha, Singapore, New Zealand and Sydney, where its development team is based. For more information, please visit truescope.com

Unless

unless.com

The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.

Listen360

listen360.com

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

ResLife Portal

reslifeportal.com

ResLife Portal is a residential life management system which helps to connect residents with residential life staff for colleges. You make a difference, we help you track it. Built from first-hand e... Show More perience in residential life at a Division I university campus, ResLife Portal serves as a residential life management solution, focused on the engagement of your residents with your residential life staff members. This first-hand knowledge has proven valuable to provide a robust solution to increase efficiency and productivity for residential life staff. ResLife Portal is a web-based Software-as-a-Service product, hosted and delivered over the Internet to your institution. No hardware, software or dedicated IT personnel needed. ResLife Portal is proudly designed and developed in Redlands, California, USA.

MeltingSpot

meltingspot.io

MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption at low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, online courses, and more – right inside your product. We make sure all educational content is contextualized and customized to each customer profile so that teams start delivering the right content to the right user at the right moment. Our platform lets businesses unleash the power of digital Customer Success to activate customers 3x faster, cut support tickets by 50%, and drive additional revenues.

TINT

tintup.com

TINT is the Community Powered Marketing platform trusted by 5,000+ leading global brands to cultivate communities that ignite advocacy and engagement, boosting conversions, and fostering long lasting brand loyalty. TINT Communities (formerly Vesta) offers brands an all-in-one solution to find new customers, hug the ones you have, and leverage their voices everywhere. Fueled by zero party data and AI innovation, TINT's online brand communities personalize engagement and strengthen consumer-brand relationships, making it easy to mobilize your consumers at scale to drive authentic UGC and reviews, support ecommerce and retailers, and co-create with your brand.

WatchMyCompetitor

watchmycompetitor.com

WatchMyCompetitor (WMC) is a leading competitor intelligence platform that enables organisations to make smarter decisions faster. It uses AI to track the global digital footprint of an organisation’s competitors in real-time and market analysts to curate the data. Clients get a continuous flow of the most relevant, actionable insights into their organisation. They use these insights to validate and optimise strategies, gain a competitive advantage and protect and grow revenue.

Pulsate

pulsatehq.com

Pulsate Locate is a location marketing solution that enables marketers to engage users based on their precise location.

Pear Commerce

pearcommerce.com

Pear Commerce is the retail ecommerce platform that connects CPGs to retailers, converting shoppable tools into actionable insights that fuel performance marketing. Pear’s suite of tools - including store locators, shoppable pages, shoppable links, and Pear Connect - coupled with actionable insights and sales data provide CPG brands with the infrastructure to strategically drive awareness, trial, repeat purchases, and sales velocity at retail. The Pear platform provides brands with the shoppable tools and full-funnel data needed to run DTC performance marketing tactics at retail.

Reptrics

reptrics.com

Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days.

Language I/O

languageio.com

Language I/O's software enables monolingual (i.e., English-speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With its unique machine translation technology, it can get a team up and running with accurate, secure translations for a company and industry within 24 hours. Its GDPR-compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to customer service agents in the platforms they already use, it empowers them to respond to customer email and chat queries with the click of a button.

Infinity Portal

infinity.co

Discover what happens before, during, and after every call, and take real actions to drive marketing and operational efficiencies. Infinity is a world class ISO 27001 Certified call intelligence platform with granular visitor tracking capabilities. Infinity enables you to map the entire customer journey and unlock invaluable insights such as the campaigns, webpages, and exact keywords your customers engaged with before they pick up the phone. Pinpointing where call conversions are coming from will help you see the full picture when it comes to analyzing performance. You’ll be able to generate impressive ROI on your marketing spend by totally eliminating the guesswork around what is generating sales. The Infinity Hub is constantly evolving to empower users to create best-in-class customer experiences by enabling them to integrate with the latest versions of Google Ads, Google Analytics, Looker Studio, Hubspot, Salesforce and many more. We also integrate with Instagram and Facebook which means Infinity users can uncover additional value from their social ads. Our Conversation Analytics suite analyses all inbound and outbound calls, at scale, and offers vital insights into what is and isn’t resulting in positive outcomes. Agent ID provides granular insight into individual agent performance so you can create tailored training sessions geared towards creating seamless customer experiences. Some of the results we’ve helped our customers achieve include: 79% increase in conversions for Flight Centre 64% reduction in Customer Acquisition Costs (CAC) for Pendragon 50% reduction in call centre costs for Access Self Storage

[24]7.ai

247.ai

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Customer Alliance

customer-alliance.com

Customer Alliance is web-based Hospitality management software for small-medium and enterprise business. This software well performs as Hotel management, Reservation and booking, Room management and control of your online reputation.

Viavoo

viavoo.com

SaaS publisher of Social CEM* solutions, viavoo® offers companies a unified platform for real-time collection and analysis of the digital voice of the customer, which it transforms into usable data on the customer experience. Its innovative linguistic technology understands very precisely the situations, opinions and feelings expressed in the verbatim words of consumers, wherever they come from. Since 2010, viavoo Smarter Feedback™ has been adopted by many leading brands to enable them to convert the digital voice of the customer into competitive advantage. Operating on all digital customer relations channels, the web and social networks, viavoo® responds to the challenges of loyalty, customer retention and cost reduction. At the start of 2013, the offering was enriched with the launch of viavoo Social Play™, a competitive intelligence solution for customer experience by analyzing consumer verbatim on the social web.

BIK

bik.ai

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

Infegy

infegy.com

Infegy Atlas takes the hard work out of making sense of social data, enabling brands, agencies, and researchers to understand consumers better and faster than ever before. With unique features like standard access to 17+ years of broadly sourced, normalized social data, psychographic-based audience segments, and automatic identification of emotions, themes, and events, Infegy Atlas provides a powerful suite of capabilities for getting a detailed view of consumer segments through their unsolicited online feedback.

Twixor

twixor.com

Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.

Gridspace

gridspace.com

Gridspace is a world leader in speech and language AI. We teach machines to understand and speak human language. We handle billions of minutes a speech data per year, and are pioneers in voice technology and generative AI applied to language. Gridspace is an applied AI company and the creators of Grace. We build useful voice technology and AI software for contact centers. We have been serving leading contact centers for over a decade.

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings. Equal Time goes beyond meeting transcription and automated Action-items, to help promote more inclusive meetings. Our technology helps you involve quieter voices, and get personalized recommendations on how to improve your leadership. Review details of the meeting later with a searchable and sharable transcript. Gain insight into the cost of your meeting with an estimate of the cost incurred. Use ice breakers, meeting timers, and Rounds to spice up your meetings. Get started for free today! www.equaltime.io Established in 2021, by two women in tech, Equal Time has rapidly grown to include a team of dedicated and talented individuals who are passionate about enhancing productivity and inclusivity in the digital workspace. At Equal Time, our mission is clear – we aim to revolutionize the way teams interact and collaborate in virtual meetings, fostering a culture of equality and efficiency. By facilitating clear communication, thorough record-keeping, and fairer participation, Equal Time is empowering teams to thrive in the modern digital workspace.

Voyc

voyc.ai

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial services companies to monitor 100% of customer interactions. It’s an all too familiar challenge: How can companies ensure that 100% of customer calls are effectively monitored for quality assurance and in a way that is scalable, cost-efficient, and objectively accurate? Voyc helps companies automatically identify interactions of regulatory importance, such as complaints and vulnerable customers, points out calls that need special attention, improves agent performance and automates QA workflows. Promising quick implementation, ease-of-use, and bank-grade security, Voyc is here to revolutionise your quality assurance processes.

MeetRecord

meetrecord.com

MeetRecord helps sales teams get in-depth visibility into customer conversations to accelerate deal flow and automate coaching. Find patterns to accelerate deal flow -- Evaluate individual sales calls or analyze conversations across teams to discover patterns to close deals faster, how your sales reps performed, and get recommendations on what can be improved. Personalized AI Coaching -- The AI-generated personalized coaching programs that mimic your best-performing salespeople. Track progress and evaluate adherence to the program using call transcripts and AI. CRM Automation -- Generate automated call and deal summaries, capture customer requirements, and follow-up emails, and make note of customer feedback using AI. Send these to your CRM or share them with the right team directly from your MeetRecord dashboard.

Figpii

figpii.com

FigPii is a conversion optimization platform that allows you to identify problem areas on your site and test your solutions to ensure they increase conversions. The platform includes heatmaps, session replay videos, online polling, and AB testing More Conversions. Higher Revenue. Better Customer Experiences. Get a full picture of user interactions, eliminate customer frustrations, launch tests and unlock your website’s untapped revenue potential.

Drips

drips.com

The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting® and calling. Backed by a unique natural language processing model, we leverage human-like messaging to break through the noise, capture intent and drive meaningful outcomes.

SalesCaptain

salescaptain.com

SalesCaptain is an AI-powered customer experience marketing (CXM) platform that helps local businesses win. We help local businesses the way they build their business and modernize the way they communicate with their customers – from facilitating online reviews, launching personalized marketing campaigns, web chat, payments, and much more.

ChipBot

getchipbot.com

Use ChipBot to boost sales with interactive videos and replace live chat with easy self service support. Save money, time, and your sanity. Start winning customers today.

giosg

giosg.com

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.