Page 48 - Top Verint Alternatives

Chekkit

chekkit.io

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.

Aqvil

aqvil.com

Aqvil provides you all the valuable website traffic metrics in a simple web analytics dashboard.

Digivizer

digivizer.com

Digivizer is a comprehensive analytics platform designed to help businesses get the most out of their investment in digital marketing. Our platform enables businesses of any size to see all their social, search, paid, and web performance insights in a single, easy-to-follow dashboard without leaving the platform. With Digivizer, marketers can quickly make data-informed decisions about where to place their dollars and energy. Offering a Free Plan and a variety of other paid plans including more advanced features for Influencer Reporting, Agencies and transdisciplinary teams, Digivizer has an option to suit all businesses of every shape and size. You can compare these plans and inclusions in the pricing section below. Why choose Digivizer? We're market-leading in affordability for what our platform offers. With almost every major social media, ad manager and web tool available as integrations, you can get a full 360* view of your digital marketing performance. Team Digi are your personal advocates for all things social and digital marketing. Our specialists offer 1:1 and group support about product details, insight sessions, strategy, reporting; we're always available to help you get the most out of our product and your marketing strategy in any way we can.

cux.io

CUX is a Digital Experience Analytics tool, helping companies save up to 5x time on analytics and drawing valuable conclusions. We eliminate data overload with a laser focus on user problems, frustrations, and all bottlenecks that can prevent them from using online channels to buy product and services. CUX is a comprehensive, user-focused analytics tool that provides instant behavioral insights. ✔ Goal-oriented Analytics: CUX automatically selects ONLY the data that is relevant to individual business goals. ✔ Qualitative and Quantitative Assessments provided by one tool. ✔ Knowledge: We support users with trainings, onboarding, mentoring, audits and monthly recommendations. ✔ AIocado: our very own AI-analytics concierge will show you precisely the reasons for your conversion drops, places of users' frustration, recommendations and more. CUX is a solution for all industries in which the customer comes into contact with a digital product, such as e-commerce, SaaS and B2B businesses, companies providing marketing services, or software houses. We cooperate with the Innovation, Marketing, Product, and E-com departments within the companies. CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

Capturly

capturly.com

Understand user behavior, identify problem spots, increase conversion rates and grow your sales Looking to enhance your current performance? If yes, Capturly is for you! It's a stand out combination of traditional analytics, session recordings, heatmaps, and conversion funnel features.

SessionStack

sessionstack.com

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI, its proprietary machine-learning model, is the ideal partner for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go. Its industry-first AI capability - SessionStackAI, is backed up by best-in-class session recording and replay, instrumentation-free conversion funnels, user segmentation & segment trends, and error monitoring. SessionStack also offers co-browsing and live session collaboration. To put it simply: - AI-enhanced session data processing that gives you actionable conversion rate optimization tips - Auto capture of session data, covering iframes (same or cross-origin) & pop-ups - Zero performance impact for the end user and the app - Sensitive data management, data masking, network requests scrubbing, etc. - Private by default

Magentrix

magentrix.com

Magentrix is a platform with two distinct offerings: one for partner management and engagement, and the other for customer management. 🟣 Partner Management (PRM): Allows you to onboard & engage partners, share leads, manage opportunities, and close deals faster. Empower your partners by allowing them to collaborate and engage with your partner managers. Enable partners to access everything they need to meet your channel goals. 🔵 Customer Management: Solutions: 1. Customer Operations 2. Customer Support and 3. LMS & Knowledge management Increase engagement, provide several self-serve routes to support, deliver better customer service, reduce costs and increase customer satisfaction. Collaborate on support cases, train customers using the online Training & Certification (LMS) module and much more! --- Manage operations, deliver content, share information and engage your partners or customers with a fully branded and customizable portal platform that matches the look and feel of your organization’s brand.

Exceed.ai

exceed.ai

Exceed.ai is a Conversational AI Platform that helps augment marketing and sales capabilities through conversation automation to capture, engage, converse, qualify, and schedule meetings with leads at scale, with a personalized, two-way conversation over Email, Website Chat, and SMS. Exceed.ai discovers more revenue opportunities with your existing pipeline, provides your prospects a better experience, and more time for sales and marketing teams to focus on doing the most impactful work such as building relationships with prospects, having meaningful conversations, and closing deals. Exceed integrates with your CRM and your marketing automation platform.

ToucanTech

toucantech.com

ToucanTech is a sophisticated cloud-based software solution specially developed to manage and grow alumni communities. Designed for schools, universities, and companies of all sizes, ToucanTech gives organizations the power to manage all alumni and/or community relations in one complete, centralized platform. Synced with social media and integrated with customer management relationship (CRM) and other features such as mentoring, fundraising, news, events, and more, ToucanTouch enables you to save time and money with its stellar system that seamlessly manages data and tasks across multiple applications. Integrates with: Paypal Stripe GoCardless Facebook Linkedin Google Twitter Instagram SDS Archives Wonde OpenID

GoSite

gosite.com

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.

CINNOX

cinnox.com

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.

Symanto

symanto.com

Symanto transforms textual data from online sources into meaningful insights about audiences, competitors, company valuation, brand equity, mental health and much more. We help you to really understand human motivations, attitudes and emotions and apply this precious knowledge to your daily business through our broad product portfolio. Get in touch with us now and find your perfect solution!

Employplan

employplan.com

Amplify the power of your team and simplify your employment planning. Monitor the development of employees with a few clicks, match people’s skills to project requirements, and plan recruitment faster – all in one app.

Simpleem

simpleem.com

Simpleem is an AI-powered software (Web-Platform or API) that helps businesses - qualify leads 3X faster with AI-based prediction score - close more deals by 35% - increase retention and upselling up to 40% It provides 2mins interactive analysis of human interactions from business video calls, measuring engagement and building rapport levels with the audience. Leveraging over 1 billion visual and audio parameters, Simpleem builds highly accurate correlations, with up to 94% accuracy, between behavior and results. You get negotiation insights that allow businesses to enhance their metrics and drive success. It takes up to 5 minutes to integrate Simpleem with Zoom, Webex or Zapier, and then AI-system: - predicts the probability of closing deal - builds correlations between behavior and meeting result - shows red flags and opportunities, engagement level and voice analysis - provides all actionable insights with videoplayer and transcript Simpleem helps customers from various industries worldwide (USA, LATAM, EMEA, India) to power their sales process, customer success and talent acquisition via remote format making video communication much more effective as in person. For more information, visit https://simpleem.com/

HelpLook

helplook.net

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive AI

ProdCamp

prodcamp.com

B2B customer feedback software for SaaS: Helping you build what your customers truly need. Enhance your product by understanding user demands. ProdCamp is the single place for customer feedback, enabling companies to make better product decisions. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze and prioritize what to build next based on the number of votes and $ data from Salesforce 3. Push to Jira or Gitlab 4. Close the feedback loop

Collato

collato.com

Collato is an AI-powered search engine tool designed to connect and organize scattered information from various sources used by product teams. With Collato, users can find answers to their product-related questions with zero effort and in real-time. The tool offers a visual map where users can connect their tools such as Confluence, Jira, Figma or Google Drive to eliminate information silos and to find everything in one place. The smart algorithm of Collato makes it possible to search for context-specific links, files, and designs through a simple question search input. Instead of browsing through endless documents, the tool generates instant, bite-sized, and auto-generated summaries of relevant information from different sources that users can skim through efficiently. Collato is designed with a seamless setup and scaling process. Users can connect an individual doc or an entire tool and invite team members to join through a simple link. Collato also offers a secure platform, storing data on certified data servers hosted in Germany and is GDPR-compliant. The tool is free to use, and it offers stakeholders access to visual and tailored content necessary for their projects.

DemandHub

demandhub.co

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

EvaluAgent

evaluagent.com

Every engagement counts when it comes to understanding, elevating, and differentiating the Customer Experience (CX). EvaluAgent helps you improve CX by analyzing 100% of interactions – from calls and emails, to web chats, tickets, and social media. No stone is left unturned, giving you actionable insights to share with your organization and the ability to laser-focus QA efforts on must-monitor interactions and agent development. EvaluAgent helps businesses worldwide to: * Bridge the insight gap Identify must-monitor interactions with 100% coverage across channels, uncover insights with sentiment analysis and visualize progress with meaningful dashboards * Elevate their QA approach Reduce selection bias with auto-assigned interactions, use tried-and-tested scorecards, and automate QA scores with SmartScore * Deliver tangible CX improvements Integrate with an array of best-in-class WFM platforms and help agents improve by entwining coaching, learning and reporting for a truly joined-up approach * Engage and motivate their agents Empower agents with transparent access to their own data and targets, gamify recognition and rewards, and promote two-way communication all in one platform Think of evaluagent as your AI-powered QA co-pilot. Leverage intelligence from every interaction to understand, elevate and differentiate your customer experience at scale – all while never forgetting the value of the human touch.

SaaSGrid

saasgrid.com

SaaSGrid is the data backbone of SaaS companies. We integrate with CRMs, billing systems, general ledgers, and spreadsheets to pull in all of a company's data and empower them to report their metrics with confidence. We let companies ditch complex spreadsheets, streamline analytics across teams, reduce spending on data tooling, and make better decisions. Backed by Craft Ventures, SaaSGrid is the go-to tool for scaling SaaS start-ups. We’re looking to make our first business hire to help grow our customer base and accelerate our product roadmap.

ProcedureFlow

procedureflow.com

The next-generation Knowledge Management software designed to help companies visualize and navigate processes. ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providing every employee with the exact information they need to handle any scenario, employees can be confident in their abilities from day one on the job. ProcedureFlow allows organizations to leverage the knowledge and expertise of their top performers, and put it into the hands of every employee, improving quality and consistency. This allows organizations to transform traditional classroom training to “learning by doing”, creating a more motivating and engaging environment for employees.

WalkMe EU

walkme.com

WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.

UserReport

userreport.com

User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Inspectlet

inspectlet.com

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.

Assembled

assembled.com

Assembled is a workforce management platform that gives modern support teams more accuracy in staffing, more ease and control in schedule creation, and better cross-team visibility into the data that helps them improve performance and advocate for themselves. We integrate with most major contact platforms, Google Calendar, and Slack for a workflow that meets you and your team where you already are. Today, our solution helps customer-centric brands like Stripe, Webflow, Imperfect Produce, and Etsy craft world-class customer experiences. The Assembled difference: → Speedy onboarding and gold-star success and support → Fast, intuitive, and fully customizable scheduling → Meaningful cross-team visibility → Powerful, accurate, and actionable forecasting → Centralized, robust, and relevant reporting

LiveSession

livesession.io

LiveSession is a web analytics software with session replays. You can use it to solve your customers problems, find answers about how your product is used, and optimize overall experience in your web application.

Crewmojo

crewmojo.com

Unlock the true potential of your employees with a performance experience customised to your organisation. Gone are the days of one-size-fits-all solutions. Today's workforce craves personalised and meaningful interactions. Guide your employees through personalised journeys, whether it's setting goals, sharing feedback, hosting 1-on-1s, creating development plans, or performing fair reviews - Crewmojo is the only platform designed for EX-focused organisations. The platform is fully responsive on mobile & desktop and integrates with most HRIS systems as well as productivity tools like Slack, Microsoft and Google.

StaffCircle

staffcircle.com

StaffCircle is a performance management and development software platform. Our people success platform combines engagement, performance management and development to build culture and boost productivity. View employee insights, reduce manual processes and retain your top talent with our suite of employee-centric tools. The result? StaffCircle organisations see 74% higher engagement. Highly engaged organisations reap the benefits: - 21% higher profits - 59% less employee turnover - 41% less absenteeism Effective people management doesn’t happen by accident. Successful employees are nurtured. We’re by your side, focusing on every part of employee development. Performance, engagement and development. All in one place.

Qualaroo

qualaroo.com

Qualaroo is user feedback software that helps gather real-time insights by surveying visitors on your website or app. It can help you ask the right questions at the right time without being intrusive. Qualaroo is trusted by millions of product managers, designers, and marketers to optimize web & app experience, gather product feedback, boost conversion rate, reduce churn, and more. Its proprietary Nudge™ technology is based on years of research and optimizations. It even learns your site to improve response rates over time. Companies worldwide, such as Zillow, Lenovo, eBay, TripAdvisor, etc., use Qualaroo’s real-time feedback platform for its advanced targeting capabilities, seamless design, and reporting dashboard.

Invoca

invoca.com

Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. With Invoca, top consumer brands, including AutoNation, DIRECTV, Mayo Clinic, Mutual of Omaha, and Verizon, experience unbelievable results powered by undeniable data. Invoca has raised $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: * Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% * Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% * Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%