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Top User Research Software - United States

In order to be categorized under User Research, a product should: Provide tools to engage customers and/or visitors in real-life brand interactions digitally, in person, or a mix of both. Enable targeting of current customers/users for feedback or gathering feedback from external audiences. Allow for immediate feedback to gather timely opinions on specific aspects of the buyer's journey and individual circumstances. Include features or integrate with tools that aid in tagging, sorting, and sharing individual interviews and responses for analysis, facilitating informed optimization decisions by organizations.

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Dovetail

Dovetail

dovetail.com

Dovetail helps you store, analyze, and collaborate on user research in one place, making it easy to see patterns, discover customer insights, and decide what to do next. Our customers include Boston Consulting Group, Cisco, CSIRO, Deliveroo, Elsevier, Kayak, Mastercard, Sketch, Shopify, Square, Thou...

UserTesting

UserTesting

usertesting.com

UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feed...

Qualtrics

Qualtrics

qualtrics.com

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can b...

Hotjar

Hotjar

hotjar.com

Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experie...

dscout

dscout

dscout.com

dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-moment” data that reveals their users and transforms their products and experiences. Recruit from our...

Userfeel

Userfeel

userfeel.com

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hidden upgrade fees. Get better insights from our panel of high quality testers. Unlimited users, unlimi...

Prolific

Prolific

prolific.com

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from Prolific’s diverse, vetted and fairly-...

Usersnap

Usersnap

usersnap.com

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat,...

User Interviews

User Interviews

userinterviews.com

User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Researchers want to spend more time actually doing research, and we help them do that with recruiting and participant management tools for teams of any size or budget.

UserZoom

UserZoom

userzoom.com

UserZoom (Now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create the digital experiences their customers demand. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quick...

Userlytics

Userlytics

userlytics.com

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a sca...

Discuss

Discuss

discuss.io

Unlocking the power of innovation to drive next gen insights, Discuss stands as a purpose-built platform, meticulously designed by researchers for researchers. We believe in the transformative impact of truly listening, understanding, and valuing customers' experiences, recognizing their critical ro...

Respondent Participant

Respondent Participant

respondent.io

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack

Maze

Maze

maze.co

Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product development. Built for ease of use, Maze allows designers, product managers, and researchers to collect and s...

Indeemo

Indeemo

indeemo.com

Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. The Researchers, Designers and Product Managers we support use Indeemo in B2C and B2B contexts for a variety of Discovery Research methodo...

Userbrain

Userbrain

userbrain.com

Userbrain allows you to watch videos of real people interacting with your product. Observe their behavior to discover what’s working for your product, and what’s not. Test websites, mobile apps, and prototypes on smartphones, desktops, and tablets. Userbrain is your go-to tool for remote unmoderated...

Marker.io

Marker.io

marker.io

Marker.io: The Ultimate Feedback Solution for Web Development Teams. Overview: Marker.io is a revolutionary tool transforming how web development teams collect, manage, and act on feedback. Whether you're a bustling web agency, a dynamic SaaS company, or managing intricate e-commerce platforms, Mar...

Respondent Researcher

Respondent Researcher

respondent.io

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack

Ruttl

Ruttl

ruttl.com

ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback and customer feedback. Currently, to review and track bugs on websites and mobile apps, people ...

Great Question

Great Question

greatquestion.co

Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with global incentives. Then store, analyze, and share all of your insights, highlights, reels, recordings,...

Howuku

Howuku

howuku.com

Howuku is a behavior analytics solution that helps startups acquire valuable customer feedback and insights through heatmaps, AB testing, and surveys. It assists marketers in gauging customer behavior through visual representation of where they’re clicking and scrolling on a website. A/B testing all...

Marvin

Marvin

heymarvin.com

Hi, hello, so nice to meet you. We're Marvin, a qualitative data analysis platform & research repository designed that helps you centralize all customer knowledge & design user-centric products. Powered by advanced AI, we automate the tedious parts of research so you’re free to organize, analyze, un...

GetWhy

GetWhy

getwhy.io

GetWhy is a next-generation insights company. Powered by Gen. AI, GetWhy's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the cost of traditional insights companies. GetWhy puts your marketing idea, concept, or content in fro...

HoneyStack

HoneyStack

hockeystack.com

HockeyStack is the leading analytics & attribution platform for B2B. HockeyStack connects with all your platforms, cleans your data, and allows you to measure what's driving pipeline and visualize buyer journeys. End-to-End SaaS Analytics. HockeyStack is a SaaS analytics tool that unifies marketing,...

PlaybookUX

PlaybookUX

playbookux.com

PlaybookUX enables businesses to make data-driven decisions from relevant data sources. Its software platform allows you to access current or prospective customers to provide feedback on business concepts, product features, and marketing direction.

Global App Testing

Global App Testing

globalapptesting.com

Global App Testing is a crowdtesting solution that enables QA, product, UX, engineering, localization and digital teams to test their product and experience in over 189 countries with 90,000+ professionally vetted professionals who test using real devices in real environments on hundreds of device c...

Field Agent

Field Agent

fieldagent.net

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and ...

The User Interview Exchange

The User Interview Exchange

userinterviewexchange.com

The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. * Earn tokens by participating in user interviews Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products rel...

Glow

Glow

glowfeed.com

Glow is best-in-class research-tech that makes it easier and faster to gather actionable human insights. Glow supports brands to conduct category U&A, audience analysis, brand health, concept testing, in-market testing, ROI assessment, ESG/sustainability diagnostics and more. The Glow platform is qu...

Userback

Userback

userback.io

Introducing Userback, the leading user research platform for small teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT ...

RhetorAI

RhetorAI

rhetorai.com

RhetorAi is an AI tool that conducts user interviews to help companies achieve product-market fit faster. It allows for 24/7 availability and provides valuable insights like an AI product researcher. The tool can conduct hundreds of interviews a day and store transcripts for easy access. Rhetorai go...

Rally UXR

Rally UXR

rallyuxr.com

Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

Survicate

Survicate

survicate.com

Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with S...

Sprig

Sprig

sprig.com

Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targete...

UserQ - Tester

UserQ - Tester

userq.com

UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. Using our Us...

Lightster

Lightster

lightster.co

Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Lightster: - Conduct customer discovery sessions. - Test product designs & prototypes. - Brainstorm ideas...

NEXT

NEXT

nextapp.co

NEXT is an AI-powered product discovery platform that turns customer interactions into product insights. NEXT collects customer interactions, accurately understands these interactions, and delivers evidence-based insights teams use to validate day-to-day product decisions and big-picture ideas. The ...

Voxpopme

Voxpopme

voxpopme.com

At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial business questions with limited resources. We can help. Voxpopme transforms insights teams by collectin...

UXtweak

UXtweak

uxtweak.com

UXtweak is a UX research platform ready to help you with whatever challenges you throw at it. If you ever wondered what your users think and feel regarding your website, app, or prototype, you don’t have to guess anymore. There are many tools available through the UXtweak platform, including complex...

UXReality

UXReality

uxreality.com

UXReality is an inclusive AI-powered app for creating your own universe of user behavior data. It has all mobile behavior tracking features such as heatmap, gaze plot, emotions, voice, scroll and click flows recordings with webcam Eye Tracking, Emotion Measurement, and Surveys.

Optimal Workshop

Optimal Workshop

optimalworkshop.com

As a trusted and global leader in tools for information architecture, Optimal Workshop helps organizations build more intuitive and successful digital experiences backed by user research. Our superior analysis functionalities, multiple testing methods, and fast and easy participant recruitment give ...

Tobii UX Explore

Tobii UX Explore

tobii.com

Tobii UX Explore offers quick and easy-to-understand insights about your user experience by letting you see through the eyes of your users. With our UX testing platform, you’ll access a first-person perspective of user attention, with accurate gaze visualizations, using just the user’s smartphone. W...

Zuko

Zuko

zuko.io

67% of people who start filling in an online form don't complete it. Zuko is an online form + checkout analytics and optimization tool that helps you reduce abandonment and increase conversions by making your form the best it can be. * Understand when, where and why visitors abandon your forms. * Ge...

UX Sniff

UX Sniff

uxsniff.com

Improve your website's UX and boost conversions with UXsniff, an AI-powered tool that autonomously analyzes session recordings and identifies abnormal click patterns. Let UXsniff be your virtual UX analyst, enhancing your site's UX and conversion rates.

RealEye

RealEye

realeye.io

Online Research Platform with Webcam Eye-Tracking. It's: - much faster and cheaper than traditional eye-tracking hardware - accurate (button size accuracy) and is used in academic studies - easy to use (customers praise us for user friendly interface) RealEye is an online tool that allows you to do:...

UX Metrics

UX Metrics

uxmetrics.com

At UX Metrics, we're on a mission to make online user research tools accessible to everyone. Our user-friendly platform is designed to be the easiest card sorting and tree testing tool on the market, without compromising on powerful features. Whether you're a UX researcher, designer, product manager...

Juno

Juno

heyjuno.co

Juno is an AI research platform. It interacts with real people to understand what they think, feel and experience. Juno leads user interviews and uncovers rich insights, on your behalf. Why? Rich and deep user insights at the speed and scalability of surveys. * Autonomous: operates unsupervised ...

Lyssna

Lyssna

lyssna.com

Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faste...

GetCurious

GetCurious

getcurious.io

GetCurious enables product companies do deeper user research, faster The product allows product teams to gather insights through video, audio and screenshare while participant is using target web/app/prototype Rapid recruitment of participants can be done through UserStudy’s participant panel, so th...

RapidUsertests

RapidUsertests

rapidusertests.com

Rapidusertests.com is an online usability service which enables companies to perform quick and easy optimization of their websites and apps. For 69€ per tester, product managers, marketeers and ux designers can get usability feedback to their website or advertisments. Due to an innovative screen rec...

Kantar Marketplace

Kantar Marketplace

kantarmarketplace.com

Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. The platform is built on a foundation of industry-leading expertise and proven methodologies, delivering results in hours, not days. It fea...

Hubble

Hubble

hubble.team

Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product developme...

Ethnio

Ethnio

ethn.io

Ethnio is a UX research recruiting, scheduling, incentives, and participant management CRM. The most powerful user research CRM, Ethnio was built by UX Researchers to cover all your research operations needs

Wynter

Wynter

wynter.com

Wynter gives you feedback from your target customers. Learn what your B2B SaaS ICPs: ⦿ think and want, what are their pains, desired gains, and jobs-to-be-done ⦿ how your marketing and product messaging is resonating with them Wynter helps B2B companies speed up market feedback loops and convert mor...

VWO

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO...

Saber Feedback

Saber Feedback

saberfeedback.com

Simple and flexible feedback tool that sits on your website Open lines of communication with your customers so you can solve problems and boost engagement. Discover urgent bugs, improve your user experience, and make your content QA smoother. All with a simple feedback button you can add to any we...

BuildUX

BuildUX

buildux.com

BuildUX is a first-of-its-kind, comprehensive SaaS platform that empowers UX Heads, Architects, Researchers, Designers, and Product Decision-Makers to collectively create better, faster UX strategies. Through our first intuitive tool, the Persona Mapper, we enable UX teams to create, present and com...

CoNote

CoNote

conote.ai

CoNote transcribes, analyzes, and organizes your qualitative research while you collaborate with your team.

Purlem

Purlem

purlem.com

Strengthen relationships with your customers by creating a unique webpage for every person on your list, allowing you to engage with them on a personalized 1:1 level. We are a simple, cost-effective bridge to the brave new world of personalized marketing.

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