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Top User Research Software

In order to be categorized under User Research, a product should: Provide tools to engage customers and/or visitors in real-life brand interactions digitally, in person, or a mix of both. Enable targeting of current customers/users for feedback or gathering feedback from external audiences. Allow for immediate feedback to gather timely opinions on specific aspects of the buyer's journey and individual circumstances. Include features or integrate with tools that aid in tagging, sorting, and sharing individual interviews and responses for analysis, facilitating informed optimization decisions by organizations.

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UserTesting

UserTesting

usertesting.com

UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.

Hotjar

Hotjar

hotjar.com

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Qualtrics

Qualtrics

qualtrics.com

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

Dovetail

Dovetail

dovetail.com

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

Userfeel

Userfeel

userfeel.com

Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.

dscout

dscout

dscout.com

dscout is a remote research app for collecting user insights through video feedback from participants worldwide, aiding businesses in product and service improvement.

Prolific

Prolific

prolific.com

Prolific is a platform for researchers to collect high-quality data from a vetted pool of participants for academic and market research.

UserZoom

UserZoom

userzoom.com

UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.

UXtweak

UXtweak

uxtweak.com

UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.

Discuss

Discuss

discuss.io

Discuss is a platform designed for researchers to gather and analyze customer insights, facilitating structured conversations and feedback at scale.

Maze

Maze

maze.co

Maze is a remote user research platform that enables designers and product managers to gather and analyze user insights effectively for product development.

GetWhy

GetWhy

getwhy.io

GetWhy is an AI-driven platform that gathers video responses from audiences, providing fast analysis of consumer insights and emotions for marketing decisions.

Respondent Participant

Respondent Participant

respondent.io

A marketplace for sourcing and scheduling global research interviews to assist in conducting various forms of research.

Respondent Researcher

Respondent Researcher

respondent.io

The Respondent Researcher app connects researchers with participants for real-time research interviews and surveys, streamlining data collection and analysis.

UXReality

UXReality

uxreality.com

UXReality is an AI-powered app that tracks mobile user behavior, providing insights through features like heatmaps, gaze plots, and emotion measurement.

PlaybookUX

PlaybookUX

playbookux.com

PlaybookUX is a platform for user research and usability testing, enabling businesses to gather feedback on products from customers through various testing methods.

Userlytics

Userlytics

userlytics.com

Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.

Global App Testing

Global App Testing

globalapptesting.com

Global App Testing connects developers with a global community of testers to provide comprehensive testing services for web and mobile applications.

Zuko

Zuko

zuko.io

Zuko is a form analytics tool that helps businesses understand user behavior on online forms to reduce abandonment and improve conversion rates.

Field Agent

Field Agent

fieldagent.net

Field Agent is a mobile app that allows users to earn money by completing retail-related tasks like surveys and mystery shopping.

Marker.io

Marker.io

marker.io

Marker.io is a feedback tool for web development teams that allows users to capture, manage, and act on feedback through annotated screenshots and integrations with project management tools.

Great Question

Great Question

greatquestion.co

Great Question facilitates UX research by enabling user recruitment, interviews, surveys, and data storage for insights.

HoneyStack

HoneyStack

hockeystack.com

HockeyStack is a B2B analytics platform that integrates data from various sources to measure marketing effectiveness and visualize customer journeys.

User Interviews

User Interviews

userinterviews.com

User Interviews is a platform that facilitates user research through structured interviews, enabling organizations to gather insights and understand user needs.

VWO

VWO

vwo.com

VWO is a web testing and conversion optimization platform that helps businesses enhance user experience through analytics and experimentation tools.

Tobii UX Explore

Tobii UX Explore

tobii.com

Tobii UX Explore provides insights into user experience by visualizing user attention and gaze with smartphone-based testing for design improvements.

Usersnap

Usersnap

usersnap.com

Usersnap enables product teams to gather user feedback, report bugs, and conduct user testing through visual feedback and integrations with project management tools.

Optimal Workshop

Optimal Workshop

optimalworkshop.com

Optimal Workshop is a user experience research platform that helps analyze and improve website and app information architecture through various testing methods.

Juno

Juno

heyjuno.co

Juno is an AI research platform that conducts user interviews to gather insights about thoughts and feelings, operating autonomously and in multiple languages.

UX Sniff

UX Sniff

uxsniff.com

UX Sniff is an AI tool that analyzes session recordings to identify unusual click patterns, helping improve website navigation and user experience.

UX Metrics

UX Metrics

uxmetrics.com

UX Metrics is an accessible online platform for card sorting and tree testing, designed for all users to conduct user research and analyze insights easily.

RealEye

RealEye

realeye.io

RealEye is an online research platform that uses webcam eye-tracking to analyze user behavior, emotions, and survey responses in various studies.

Userback

Userback

userback.io

Userback is a user feedback platform that collects visual feedback and insights to enhance product development and user experience through surveys and session replays.

Indeemo

Indeemo

indeemo.com

Indeemo is an AI-powered video research platform that enables teams to gather contextual insights through multimedia feedback from participants in real life.

Kantar Marketplace

Kantar Marketplace

kantarmarketplace.com

Kantar Marketplace is an automated research platform providing insights and analytics to help businesses understand consumer behavior and market trends.

Ideally

Ideally

goideally.com

Ideally is an innovation platform that provides on-demand insights for brands to test concepts and ideas using generative AI.

Marvin

Marvin

heymarvin.com

Marvin is a qualitative data analysis platform that centralizes customer knowledge and automates research tasks to enhance user insight sharing and product design.

Ruttl

Ruttl

ruttl.com

Ruttl is a visual feedback tool for teams to collaborate on web and app design by collecting comments, tracking bugs, and managing edits directly on live content.

RhetorAI

RhetorAI

rhetorai.com

RhetorAI is an AI tool that conducts user interviews to help companies achieve product-market fit by gathering insights and feedback on features and user journeys.

Howuku

Howuku

howuku.com

Howuku is a behavior analytics app that helps businesses track user interactions on websites using heatmaps, A/B testing, and surveys to improve engagement and conversions.

RapidUsertests

RapidUsertests

rapidusertests.com

RapidUsertests is a platform that connects businesses with testers to collect usability feedback for websites and apps, helping improve user experience and product performance.

Glow

Glow

glowfeed.com

Glow is a research-tech platform that helps brands gather insights on market research, audience analysis, and testing through user-friendly tools and real-time data.

Lyssna

Lyssna

lyssna.com

Lyssna is a remote user research platform that enables companies to conduct tests, surveys, and interviews to understand their audience and improve user experiences.

GetCurious

GetCurious

getcurious.io

GetCurious helps product teams conduct user research quickly by gathering insights via video, audio, and screenshare during real-time participant sessions.

Userbrain

Userbrain

userbrain.com

Userbrain is a user research platform for remote usability testing, allowing businesses to gather video feedback from real users on their digital products.

The User Interview Exchange

The User Interview Exchange

userinterviewexchange.com

The User Interview Exchange app allows users to participate in video interviews for product feedback and earn tokens to conduct their own user interviews.

NEXT

NEXT

nextapp.co

NEXT is an AI-powered platform that analyzes customer interactions, providing insights for product development and decision-making.

Saber Feedback

Saber Feedback

saberfeedback.com

Saber Feedback is a tool for collecting user feedback on websites, allowing visual and textual input to identify bugs and improve user experience.

BuildUX

BuildUX

buildux.com

BuildUX is a SaaS platform that helps UX teams create and analyze user personas for better product strategy and design decisions.

Hubble

Hubble

hubble.team

Hubble is a user research software for product teams, offering tools for surveys, usability tests, and user segmentation to gather feedback throughout product development.

CoNote

CoNote

conote.ai

CoNote transcribes, analyzes, and organizes qualitative research data, facilitating team collaboration.

Highlight

Highlight

letshighlight.com

Highlight is an app that facilitates in-home testing of consumer products, helping brands collect data on their new food, beauty, and pet products for improved market launch.

Ethnio

Ethnio

ethn.io

Ethnio is a participant management CRM for UX research that assists with recruiting, scheduling, screening, and managing research participants.

PickFu

PickFu

pickfu.com

PickFu allows users to create polls for testing product designs, images, and copy to determine preferences in their target market.

Wynter

Wynter

wynter.com

Wynter gathers feedback from target customers for B2B SaaS, helping companies understand audience preferences and messaging effectiveness quickly.

Sprig

Sprig

sprig.com

Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.

Netigate Feedback

Netigate Feedback

netigate.net

Netigate is a feedback platform that helps organizations collect, analyze, and act on customer and employee insights to improve satisfaction and loyalty.

Sticky

Sticky

tobii.com

Sticky is an online eye tracking software and survey tool that evaluates audience responses to ads, packaging, and videos across devices globally.

UserPeek

UserPeek

userpeek.com

UserPeek is a remote usability testing platform that records user interactions, offers speech-to-text transcription, and enables analysis for product improvements.

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