EthOS

EthOS helps UX researchers, customer experience teams, and market researchers understand how people use products and services in everyday life. Researchers can run mobile ethnography and diary studies, asking participants to record experiences through photos, videos, audio, screen recordings, written responses, and question-based tasks. Studies can capture behaviors and reactions in context over time, helping teams explore user needs, identify pain points, and inform product decisions, personas, or customer journeys. Researchers can follow up on participant entries with chat-based questions, then review and organize responses in a project dashboard. Analysis tools include transcription, search and filtering, coding, sentiment analysis, and reports for spotting themes and patterns. EthOS also supports video surveys, usability and product testing, and interviews. Participants use the mobile app to complete study tasks; researchers use the platform to manage studies and analyze results.

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