Listen Labs

Listen Labs is for product teams, UX researchers, and customer-insights teams that need to understand people’s experiences and the reasons behind their feedback. Use it for customer interviews, concept and prototype testing, usability research, and market or audience studies. Set study goals or upload an interview guide, then recruit participants through the platform or invite your own contacts. Its AI moderator conducts interviews with follow-up questions, and the platform organizes responses into themes and research deliverables such as reports, highlight reels, and presentation slides. Teams can also search past studies to revisit findings and build on earlier research.

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