Hotjar

hotjar.com

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Pendo

pendo.io

Pendo is a product experience platform that helps teams understand user behavior, implement in-app guidance, and collect feedback to enhance software experiences.

Stormly

stormly.com

Stormly is like having a whole product team at your fingertips, powered by AI and GPT-4 No more spending hours trying to figure out what questions to ask. Our technology will suggest focus areas and create custom dashboards based on your questions. Now you not only get powerful insights into your users' behavior, but also tailored tips on how to improve your product. Discover fresh insights, foster collaboration, and transform brainstorming into a joyful and productive experience. Stormly is a European company.

Narrative BI

narrative.bi

Narrative BI is a platform that turns data into understandable narratives, helping users communicate insights from marketing and advertising data without coding.

Mixpanel

mixpanel.com

Mixpanel tracks user interactions with apps, providing analytics tools for engagement analysis, targeted communication, and performance optimization.

FullStory

fullstory.com

FullStory is a digital experience analytics platform that captures user behavior to help businesses improve website usability and understand user interactions.

Zoho PageSense

zoho.com

Zoho PageSense is a web analytics tool that helps businesses analyze visitor behavior, optimize website performance, and improve conversion rates through features like heat maps and A/B testing.

PostHog

posthog.com

PostHog is an open-source platform for product analytics, feature flagging, A/B testing, and session recording, designed to help developers improve software products.

Planhat

planhat.com

Planhat is a customer success platform that centralizes customer data, automates workflows, and optimizes customer engagement to improve retention and performance.

Heap

heap.io

Heap captures user interactions on websites and apps, providing insights for improving conversion, retention, and overall customer experience.

OpenText

opentext.com

OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).

Witbe

witbe.net

Witbe monitors and analyzes the quality of experience (QoE) for digital services using robots that simulate user interactions across various platforms and networks.

LogRocket

logrocket.com

LogRocket is a tool for monitoring web and mobile apps, featuring session replay, error tracking, performance monitoring, and user behavior analysis to improve user experience.

Amplitude

amplitude.com

Amplitude is a product analytics platform that tracks user behavior to optimize digital products and improve customer engagement through data-driven insights.

Flywheel

getflywheel.com

Flywheel is a platform that streamlines WordPress site creation, management, and deployment, offering tools like local development and hosting services.

AppMetrica

yandex.com

AppMetrica is a mobile app analytics tool that provides insights into user behavior, app performance, and revenue, supporting developers in optimizing their app strategies.

Woopra

woopra.com

Woopra is a customer journey analytics platform that tracks user behavior across multiple channels to help businesses improve engagement and retention.

Smartlook

smartlook.com

Smartlook analyzes user behavior on websites and mobile apps through session recordings, heatmaps, and custom tracking to improve usability and conversion rates.

Sprig

sprig.com

Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.

Totango

totango.com

Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.

Lucky Orange

luckyorange.com

Lucky Orange helps analyze website visitor behavior using tools like heatmaps, session recordings, and live chat to improve conversion rates and reduce cart abandonment.

Eppo

geteppo.com

Eppo runs trustworthy, data warehouse-native A/B tests. World-class statistical rigor, feature management, and experiment reports - all in one tool.

Dragonfly AI

dragonflyai.co

Optimise the performance of your content with the power of AI. Our predictive heatmaps instantly show you what grabs your audience’s attention first across any content, helping you to make data-inf... Show More rmed decisions, without slowing you down. • Get real-time insight that uncovers what really grabs your customers attention • Increase efficiencies across your design cycle with predictive analytics • Improve conversion rates across all channels • Improve ROI by maximising your share of attention across channels The biggest brands & agencies use Dragonfly AI to measure and optimise the performance of their content, including Sony, GSK, and BBDO. To learn more, visit Dragonflyai.co

Quantum Metric

quantummetric.com

With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union.

flowpoint.ai

flowpoint.ai

Flowpoint.ai is an AI-powered analytics tool that helps businesses analyze website user behavior to improve performance and increase conversions.

Gainsight PX

gainsight.com

The Most Customer-Centric User Analytics And Product Engagement Platform. Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption.

HoneyStack

hockeystack.com

HockeyStack is the leading analytics & attribution platform for B2B. HockeyStack connects with all your platforms, cleans your data, and allows you to measure what's driving pipeline and visualize buyer journeys. End-to-End SaaS Analytics. HockeyStack is a SaaS analytics tool that unifies marketing, product, revenue, and sales data to uncover hidden insights, such as the LTV of a campaign, or the churn rate of each marketing channel. Hundreds of revenue teams at companies like 8x8, ActiveCampaign, and Cognism are using HockeyStack to drive more pipeline and close deals faster.

June

june.so

June is a product analytics tool for B2B SaaS that is simple to set up and easy to understand. This is possible thanks to ready-made reports about your main metrics. You won't have to build dashboards from scratch anymore! June is built especially for fast-moving B2B SaaS. All the main metrics are available also at a company level. Run company retention or funnels at a company level in just a few clicks. Connect Segment, Rudderstack or use our SDKs to send live data. You can also import your historical Amplitude or Mixpanel data, no switching barrier.

UXCam

uxcam.com

UXCam is a mobile app analytics platform that provides insights into user behavior through session replays, heatmaps, and performance monitoring tools.

Snowplow

snowplow.io

Snowplow BDP (Behavioral Data Platform) generates, governs and models high-quality, granular Behavioral Data, ready for use in AI, ML, and Advanced Analytics applications. When integrated with other tools from the modern data stack, Snowplow can power a wide variety of advanced use cases, allowing organizations to drive significant business value with behavioral data. Snowplow’s unique, open source architecture enables data teams to take full control and ownership of their data and infrastructure, without vendor lock-in or a prescribed view of how the data should be collected, modeled or used. Built to empower data teams to capture and operationalize behavioral data at scale, the quality, flexibility and granularity of Snowplow behavioral data is what sets our technology apart.

UserVoice

uservoice.com

UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.

Keen

keen.io

Keen.io is the complete event data management solution. Our platform can handle all aspects of your event data management, from collection to application. Stream, store, query, and present your data all in one place and get a competitive advantage over the competition. Keen allows you to get a true view of your product usage and interaction through event-based data. We make it easy to dive into the product data you need, allowing you to identify and solve product issues, enhance user experiences, and ship product rollouts faster.

Whatfix

whatfix.com

Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.

Kissmetrics

kissmetrics.io

Kissmetrics is a behavior-based analytics and email automation platform that helps businesses track customer journeys and optimize engagement.

RevSetter

revsetter.com

RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide. It’s time to empower your business with a comprehensive set of solutions ranging from automated workflows, robust data management, dynamic customer journeys, product usage analytics, and much more – all in one innovative solution.

SessionStack

sessionstack.com

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI, its proprietary machine-learning model, is the ideal partner for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go. Its industry-first AI capability - SessionStackAI, is backed up by best-in-class session recording and replay, instrumentation-free conversion funnels, user segmentation & segment trends, and error monitoring. SessionStack also offers co-browsing and live session collaboration. To put it simply: - AI-enhanced session data processing that gives you actionable conversion rate optimization tips - Auto capture of session data, covering iframes (same or cross-origin) & pop-ups - Zero performance impact for the end user and the app - Sensitive data management, data masking, network requests scrubbing, etc. - Private by default

Indicative

indicative.com

Indicative is the leading Product Analytics platform that provides product and growth teams actionable insights to optimize customer engagement, increase conversion, and improve retention.

Capturly

capturly.com

Understand user behavior, identify problem spots, increase conversion rates and grow your sales Looking to enhance your current performance? If yes, Capturly is for you! It's a stand out combination of traditional analytics, session recordings, heatmaps, and conversion funnel features.

cux.io

cux.io

CUX is a Digital Experience Analytics tool, helping companies save up to 5x time on analytics and drawing valuable conclusions. We eliminate data overload with a laser focus on user problems, frustrations, and all bottlenecks that can prevent them from using online channels to buy product and services. CUX is a comprehensive, user-focused analytics tool that provides instant behavioral insights. ✔ Goal-oriented Analytics: CUX automatically selects ONLY the data that is relevant to individual business goals. ✔ Qualitative and Quantitative Assessments provided by one tool. ✔ Knowledge: We support users with trainings, onboarding, mentoring, audits and monthly recommendations. ✔ AIocado: our very own AI-analytics concierge will show you precisely the reasons for your conversion drops, places of users' frustration, recommendations and more. CUX is a solution for all industries in which the customer comes into contact with a digital product, such as e-commerce, SaaS and B2B businesses, companies providing marketing services, or software houses. We cooperate with the Innovation, Marketing, Product, and E-com departments within the companies. CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

Mouseflow

mouseflow.com

Mouseflow is a behavior analytics tool that enables users to analyze website visitor interactions through session recordings, heatmaps, funnels, and form analytics.

NPAW

npaw.com

NPAW is proud to present its Suite of analytics solution. A powerful, intuitive, and real-time video and application analytics platform that is set to revolutionize the video intelligence industry, allowing OTTs, Telcos, Media Companies and Broadcasters to translate billions of data points into actionable business insights for them to monitor, analyze, and capitalize on, all while their users are watching. In the rapidly developing streaming industry, businesses providing content to users are faced with a serious problem: the lack of visibility over a prohibitively complex content delivery chain. How can they react to user frustration if they don’t know what has gone wrong? How can they respond to developing trends in consumption by device if they don’t have access to this data? NPAW Suite gives video providers the comprehensive overview of their end-users’ streaming experience in real time, integrating with players to get the raw data that matters, and translating it into customizable and easily readable dashboards that not only provide businesses with all the data they could need, but also allow them to understand and act upon it in a meaningful way. The challenge we had was to develop an evolution of our product which could convert extremely complex information into a visual design system intuitive enough to allow clients to identify, create, and stack their own patterns of KPIs, metrics, and dimensions based on the data for their individual service. By working closely with clients and always iterating towards a better version of our product, we were able to create a visual design language simple enough to enable users to obtain the data visibility that they need.

Usermaven

usermaven.com

Usermaven is a no-code privacy-friendly analytics tool for marketers, product teams and agencies. It has website analytics, product analytics, funnels, journeys, attribution and a mini CRM called contacts-hub to view individual journey of each user. Usermaven helps teams make better, data-driven decisions to grow their business. Say goodbye to guessing and hello to success.

VWO

vwo.com

VWO is a web testing and conversion optimization platform that helps businesses enhance user experience through analytics and experimentation tools.

Insightech

insightech.com

Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution. Benefit from dedicated APAC region support, in-person training, workshops and webinars to ensure continued success as you advance your organisation's experience analytics capability.

Toonimo

toonimo.com

User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...

Contentsquare

contentsquare.com

Contentsquare is a digital experience monitoring platform that analyzes user behavior and performance to improve online interactions and optimize user experience.

APTANIA

aptania.com

Our Customer Data Platform (CDP) provides a centralised approach to managing your data through an easy to use, intuitive interface. Underpinned with a data model which allows for core business data to only be stored once prevents the need for complex integrations across many different systems or products. We store CRM, email marketing, transactional and web analytical data in one system. This data combined provides our customers with powerful segmentation and analytical services.

ReplayBird

replaybird.com

ReplayBird is a product analytics tool to find and improve the end-user experience. With ReplayBird, companies can understand how and why people engage, convert, and retain in real-time across devices to improve their user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions.

Viavoo

viavoo.com

SaaS publisher of Social CEM* solutions, viavoo® offers companies a unified platform for real-time collection and analysis of the digital voice of the customer, which it transforms into usable data on the customer experience. Its innovative linguistic technology understands very precisely the situations, opinions and feelings expressed in the verbatim words of consumers, wherever they come from. Since 2010, viavoo Smarter Feedback™ has been adopted by many leading brands to enable them to convert the digital voice of the customer into competitive advantage. Operating on all digital customer relations channels, the web and social networks, viavoo® responds to the challenges of loyalty, customer retention and cost reduction. At the start of 2013, the offering was enriched with the launch of viavoo Social Play™, a competitive intelligence solution for customer experience by analyzing consumer verbatim on the social web.