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"Other Customer Service Software" typically refers to a category of tools and platforms that assist businesses in managing customer interactions and support outside of the more widely recognized options like traditional help desk systems.
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Headway
makeheadway.com
Headway for Business offers 15-minute summaries of non-fiction books to enhance employee learning, personal growth, and team performance analytics.
Verizon
verizon.com
The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.
YouMail
youmail.com
YouMail is a call management app that blocks spam, screens calls, and offers voicemail features to protect users from unwanted calls and messages.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Kommunicate
kommunicate.io
Kommunicate is an AI-based customer service platform that automates responses via chatbots and live chat, enhancing customer communication and support.
500apps
500apps.com
CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.
Kimiya AI
kimiya.ai
Kimiya AI is a digital human assistant that provides 24/7 customer support and engagement through lifelike avatars and human-like responses.
Bland AI
bland.ai
Bland AI automates inbound and outbound phone calls with customizable AI voice agents for sales, support, and operations, enhancing communication efficiency.
Hypertype
hypertype.ai
Hypertype automatically drafts email responses using company data, streamlining communication for customer support teams.
ChatrHub
chatrhub.com
ChatrHub is an omnichannel chatbot and live-agent platform for businesses to manage customer interactions across multiple channels efficiently.
eVoice
evoice.com
eVoice is a virtual phone system offering a second line for calls and texts, accessible via a mobile app, ideal for business communication.
Exly
exlyapp.com
Exly is a no-code platform for building and managing businesses, offering features like course organization, webinars, consultations, custom websites, and analytics.
LumenVox
lumenvox.com
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
AppEQ
appeq.ai
AppEQ.ai integrates real-time insights from various applications into a single workspace, enhancing data access and streamlining workflows for B2B teams.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
TimeShark.ai
timeshark.ai
TimeShark.ai is an AI-powered virtual assistant that helps restaurants handle customer calls efficiently and personally in real-time.
SpeakPipe
speakpipe.com
SpeakPipe allows podcast listeners and blog readers to send voice messages directly through your website for feedback or testimonials.
VideoPeel
videopeel.com
VideoPeel allows businesses to collect, analyze, and share video feedback from customers and employees, enhancing engagement and insights.
Rapid7
rapid7.com
Rapid7 is a cybersecurity platform that helps organizations manage security risks by providing tools for threat detection, vulnerability management, and automation.
SwiftSupport
swiftsupport.ai
SwiftSupport improves customer interactions with live chat and AI chatbots, offering real-time assistance and document management for various sectors.
SwiftCloud
swiftcloud.ai
SwiftCloud is an app that helps service-based businesses manage e-documents, forms, CRM, marketing, and task management, aiding in business growth.
ScalePX
scalepx.com
ScalePX is an AI-driven platform for e-commerce that enhances customer support through instant responses, interactive manuals, self-service help, and analytics.
Cyft
cyft.ai
Cyft is an AI app for managed service providers that automates ticket updates and billable hour logging, enhancing business operations through data analytics.
Clickiny
clickiny.com
Clickiny is an app that simplifies communication via WhatsApp by offering chat buttons, forms, and booking management for businesses and individuals.
Nametag
getnametag.com
Nametag is an identity verification platform that prevents AI-based impersonation during account recovery, enhancing security and reducing helpdesk costs.
Manyface
manyface.io
Manyface app automates routine tasks in enterprises using AI agents, allowing employees to focus on creative work while enhancing productivity and collaboration.
boxx.ai
boxx.ai
Boxx.ai is an AI tool for e-commerce that personalizes customer interactions and product recommendations using data analysis to boost engagement and sales.
Dialer360
dialer360.com
Dialer360 is a cloud-based telecom solution for call centers, offering features like ringless voicemail, predictive dialing, and AI integration for enhanced communication efficiency.
ZenCall
zencall.ai
ZenCall is an AI-driven app that manages business calls 24/7, routes calls, sends information, and integrates with CRM systems for efficient customer communication.
Voximplant
voximplant.com
Voximplant is a platform that enables developers to integrate real-time voice, video, and messaging features into applications without requiring backend infrastructure.
HelpDocs
helpdocs.io
HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.
Teleportivity
teleportivity.com
Teleportivity connects specialists with customers via video calls for on-demand support, enhancing intercom and concierge services while offering scalable help solutions.
Churnfree
churnfree.com
Churnfree is a customer retention app that helps reduce churn by creating customizable retention strategies and utilizing data analysis to identify at-risk customers.
tele-LOOK
tele-look.com
tele-LOOK is a web-based platform offering live video support for technical services catering to various industries like machinery, medical aids, and home appliances.
SERV
goserv.com
SERV is a digital platform for home service professionals, offering tools for customer interaction, job tracking, scheduling, and team management via an app and web portal.
Pindrop
pindrop.com
Pindrop provides fraud prevention and caller authentication solutions for contact centers, enhancing security and trust in voice interactions.
Nordis Expresso
nordistechnologies.com
Nordis Expresso is a cloud-based platform for managing and automating customer communications, allowing users to create, modify, and distribute documents efficiently.
Intelly
intelly.solutions
Intelly is a dashboard app that enhances sales and customer service performance through gamification, customizable metrics, and integration with CRM systems.
Grypp
grypp.io
Grypp enhances contact center interactions using immersive technology for improved customer experiences and agent performance across voice, chat, and messaging.
Fiidbakk
fiidbakk.com
Fiidbakk allows website visitors to leave comments directly on the site, providing insights for improvement based on user feedback and experiences.
Feedbucket
feedbucket.app
Feedbucket is a feedback tool for websites that captures user feedback with annotated screenshots and videos, integrating with project management systems for streamlined bug reporting.
FeatureFind
featurefind.io
FeatureFind helps businesses gather and manage user feedback to prioritize features and align product development with customer needs.
IdeaApe
ideaape.com
IdeaApe is an AI tool for market research that identifies customer pain points, assesses willingness to pay, and aids in developing effective go-to-market strategies.
Cube
cubehq.ai
Cube app uses AI to generate personalized responses for customer reviews, streamlining reputation management for multi-location businesses.
AdsEra
adsera.in
AdsEra is a SaaS platform that helps businesses engage with customers via WhatsApp, enabling personalized, real-time interactions efficiently.
Addy AI
addy.so
Addy AI is a platform for mortgage lenders that automates the loan origination process, reducing manual tasks and speeding up loan closures.
PhingooCRM
phingoocrm.com
PhingooCRM is a cloud-based CRM for call centers that streamlines customer management, sales tracking, and team collaboration while addressing complex workflows and data management.
FeedbackNow
feedbacknow.com
FeedbackNow is an app that helps businesses collect, analyze, and act on real-time customer feedback to improve operations and enhance user experience.
Effebot
effebot.com
Effebot allows users to send automated voice messages to multiple recipients, utilizing speech recognition and IVR for various applications like reminders and notifications.
OlaSales
olasales.com
OlaSales is an AI-powered platform that streamlines business operations by integrating customer management, sales tracking, marketing automation, and project management.
Yonyx
corp.yonyx.com
Yonyx is a cloud-based platform for creating interactive decision tree guides used in customer service, troubleshooting, and business processes, integrable with CRM systems.
Voiclet
voiclet.com
Voiclet enables businesses to receive customer calls on their phones and manage support agents remotely, with tools for voice interaction and customization.
Butterflye
butterflye.io
Butterflye is a product engagement platform that automates the creation of release notes and product briefs, simplifying communication for sales and marketing teams.
Uplight
uplight.com
Uplight provides software solutions for energy providers to connect customers with decarbonization goals, helping save energy and lower costs.
Calix
calix.com
Calix provides a cloud platform for broadband service providers to manage operations, enhance subscriber engagement, and offer various services efficiently.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
HelpLook
helplook.net
HelpLook is a knowledge management app that offers custom GPT chatbots for creating knowledge bases, blogs, and help centers with document-based AI search and multilingual support.
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