Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
Teamplate
Teamplate is a collaboration app that integrates chat, video calls, task boards, calendar, and file sharing into one platform for efficient team productivity and workflow management.
OnCustomer
OnCustomer is an omnichannel communication platform for businesses to manage customer interactions and support through various channels.
Chatchamp
Chatchamp is a chatbot app for e-commerce that enhances customer support, improves website conversions, and integrates easily with existing systems.
Richpanel
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
ChatSupport
ChatSupport is a live chat software that enables real-time customer support and engagement, allowing businesses to manage interactions and automate responses.
Swell
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
Kartra
Kartra is an all-in-one digital marketing platform that enables users to create landing pages, email campaigns, sales funnels, and manage memberships to streamline online sales.
ADLN
ADLN is a workflow tool for managing customer support and integrating apps with Telegram, facilitating automated messaging on a single platform.
Pure Chat
Pure Chat provides live chat software for small and mid-sized businesses to engage website visitors, facilitate support, and enhance customer communication.
Watermelon
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
User.com
User.com is a marketing automation platform that enhances customer engagement through various communication tools and analytics for improved conversion rates.
Heyday AI
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Hyversa
GooChat is a customer support software offering live chat, FAQs, chatbots, and video tutorials to enhance customer assistance for businesses.
Leadoo
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
Pega
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Chaskiq
Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.
NovoChat
NovoChat is an omni-channel chat platform that enables businesses to communicate with customers through WhatsApp, Telegram, Messenger, and LINE.
Dialogview
Dialogview is a conversational AI platform for managing customer interactions across multiple channels, enabling structured dialogues and workflows for improved user engagement.
Redtie
Redtie allows small business owners to share marketing materials via text message, sending links to securely stored documents, images, audio, and videos.
erxes
erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
DemandHub
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
Velaro
Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.
Sociocs
Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.
Futr
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Supsis
Supsis is a live support system that integrates multiple communication channels, automates responses, and provides 24/7 support for improved customer interaction.
Olark
Olark is a live chat tool for websites that enhances customer support and engagement through real-time communication and automation features.
Terminus
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Signpost
Signpost automates the collection of customer feedback and reviews, helping businesses attract new customers, gain referrals, and increase repeat business.
WotNot
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
iAdvize
iAdvize is a conversational platform for e-commerce, enabling brands to engage customers through messaging and real-time support across multiple channels.
Hatch
Hatch is a customer communication platform that automates messaging and follow-ups to improve lead management and enhance outreach efficiency.
Upsellit
UpSellit optimizes online sales through various managed services, including email and SMS campaigns, cart recovery, and conversion rate strategies.
Froged
Froged is a customer engagement platform that provides tools for messaging, knowledge sharing, and automation to help businesses enhance customer relationships.
pagealive
Pagealive is a live video chat widget that enables businesses to provide real-time support and engagement with customers.
Zowie
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
Deskpro
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
Orlo
Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.
Desku
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
FreshLime
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Locobuzz
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Chatspell
Chatspell enables businesses to chat with website visitors directly in Slack, improving communication, support, and conversion rates.
Blazeo
Blazeo is an ad conversion platform offering lead capture, qualification, appointment setting, and retainer signing through customizable communication tools.
giosg
Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.
GoSite
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
Pulsedesk
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
SharurAI
SharurAI builds customized AI chatbots for businesses to enhance customer engagement and support, aligning with specific operational needs.
Formilla
Formilla is a customer messaging platform that combines live chat, email, and in-app messaging tools for sales, marketing, and support.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Apizee
Apizee offers live video chat, screen sharing, and co-browsing tools for sales and support teams to enhance customer service and solve issues efficiently.
Whisbi
Whisbi is a mobile-focused sales and marketing platform that integrates various communication channels to enhance customer engagement and increase conversion rates.
Nvoip
Nvoip is a cloud VoIP platform offering voice calls, SMS, chat, real-time call management, CRM integration and an API for automating and monitoring business communications.
Mozeo
Mozeo is an SMS marketing platform for businesses to manage contacts, send SMS/MMS campaigns, handle short codes and compliance, and track campaign metrics.
UJET
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
Blinger.io
Blinger.io is an omnichannel customer support platform that integrates messaging apps, live chat, and email into a single helpdesk interface.
ZyraTalk
ZyraTalk helps local service businesses enhance customer relationships and growth using web-chat, SMS, and email marketing integrated with AI.
OvationCXM
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
MindBehind
MindBehind is a platform that enables non-technical teams to create and manage chatbots and virtual assistants for various channels, enhancing customer experience.
Chekkit
Chekkit is a platform that helps local businesses manage customer feedback, communications, and operations efficiently through automation and integrated tools.
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