Feedback Analytics - Top Apps & Software

Confero

Confero helps businesses measure customer experience and operational performance through mystery shopping, surveys, audits, and reporting across locations.

Canvas Score

Canvas Score helps businesses collect NPS feedback, manage online reviews, automate review and referral requests, and track reputation data through web and mobile tools.

Entropik

Entropik is a research platform that analyzes emotions, attention, and behavior from surveys, interviews, and tests to support consumer, UX, and creative research.

PainMap

PainMap analyzes discussions and reviews across Reddit, X, G2, Capterra, and Trustpilot to produce a product brief with pain points, pricing insights, and landing page copy.

Bragly

Bragly helps businesses collect, manage, analyze, and display customer reviews from sites like Google and Trustpilot with no-code widgets.

Perspiva

Perspiva is a customer research app that collects survey, voice, and video feedback, analyzes responses, and turns them into reports, themes, and insights for teams.

User Intuition

An AI-moderated customer research app for chat, voice, and video interviews that captures user feedback and organizes it into searchable insights.

Klero

Klero is an AI-powered feedback management app that collects user feedback, organizes feature requests, and helps product teams plan and share updates.

Bagel AI

AI product analytics app that gathers customer feedback and other signals from tools like Salesforce, Zendesk, and Slack to surface insights for product decisions.

Terapage

AI-powered market research platform for surveys, interviews, participant management, and analysis across qualitative and quantitative studies.

Metricsense

Metricsense is a web app that analyzes customer feedback from reviews, tickets, calls, and surveys in plain English and links insights to source data.

LexiCore

Analyzes raw customer comments with QDA methods to turn them into structured insights for marketing decisions.

MetricsCart

Tracks digital shelf performance, prices, MAP violations, availability, and consumer reviews across online marketplaces and social channels.

HappyInsights

Analyzes YouTube comments and video metrics to summarize sentiment, track competitors, compare content performance, and answer feedback questions.

ReviewSense AI

AI review management app that centralizes customer reviews, analyzes feedback, drafts replies, and sends alerts from one dashboard.

ProductBridge

Product feedback and roadmap management app that collects, organizes, and prioritizes user requests from multiple channels.

RepRadar

Analyzes sales calls for discovery, objections, closing, and rapport; highlights where deals stall, sends immediate coaching tips, joins calls via Google Calendar, and provides manager leaderboards.

Sentimo

Sentimo moderates Shopify customer reviews, analyzes sentiment, auto-generates and sends personalized reply drafts, and provides dashboard analytics for tracking review trends and response performance.

Efeedor

Efeedor is a patient experience management platform for hospitals that collects multi-channel feedback, analyzes sentiment, issues alerts, and provides dashboards and reports for quality improvement.

Lorikeet

Lorikeet provides AI agents for regulated businesses to handle voice, chat and email support, integrate with systems, take actions, and analyze tickets via thematic and quality scoring.

Performise

Performs prioritization of employee feedback: AI groups issues and BIBD ranking compares management vs employee views, producing a 2x2 quadrant (Snowball, Blindspots, Undervalued) to guide action.

Opinon

Generates AI-crafted, context-aware replies to Google reviews and posts them to Google Business Profile; manage multiple locations from one dashboard for restaurants, hotels, clinics.

Convogo

Convogo automates analysis of 360° feedback and assessment data, extracts themes and supporting quotes, and generates structured reports for coaches, consultants, and HR teams.

Ask Users

Ask Users lets teams build and send customizable surveys, collect and segment responses, and view analytics to analyze user feedback via a web dashboard.

PainPointFinder

Scans real online questions to identify user pain points and instantly suggests SaaS product ideas you can build.

Kestral

Ingests customer feedback and call transcripts, extracts and cites actionable requests, prioritizes by impact and frequency, links to roadmap and automates follow‑up.

Rovvi

Rovvi converts customer reviews and testimonials into structured marketing content using AI, extracting insights, categorizing feedback, and integrating with marketing workflows.

Feedbackview

Collects, manages, and analyzes customer feedback via an AI-powered widget; offers smart prioritization, automated replies, and team collaboration to streamline feedback handling and inform decisions.

Uini

Uini provides a no-code widget that collects user feedback, uses AI to analyze responses and generate follow-up questions, and delivers actionable insights for product teams.

SatisFacts

SatisFacts collects resident feedback and provides survey-based analytics, real-time reporting, and benchmarking for multifamily property managers to track satisfaction, operations, and retention.

Surva.ai

Collects customer feedback with AI conversational surveys, analyzes responses for actionable insights, manages cancellation flows to reduce churn, and turns positive feedback into testimonials.

Feedback Glow

Feedback Glow is a SaaS platform that centralizes customer feedback collection, helping teams manage and prioritize insights to improve products and enhance customer satisfaction.

FeedbackStream

FeedbackStream is an AI-powered tool that allows businesses to conduct customer interviews more frequently and efficiently than traditional methods.

Usercall

Usercall uses AI to analyze user feedback, facilitating qualitative research through dynamic interviews and surveys for deeper insights.

FullReviews

FullReviews helps businesses manage and analyze reviews from multiple platforms to improve customer satisfaction and enhance local SEO.

Authority Feedback

Authority Feedback provides user experiences and expert reviews on AI tools, software, and SaaS deals, offering trusted updates and insights.

HSD Metrics

HSD Metrics is an app for collecting and analyzing employee feedback, particularly exit surveys, to enhance organizational performance and retention strategies.

People Gauge

People Gauge is a diagnostic tool that measures engagement levels in organizations and schools through real-time pulse surveys and well-being assessments.

Talmetrix

Talmetrix is an app that collects employee feedback and analytics to help organizations improve workplace wellbeing and culture through data-driven insights.

Gravite

Gravite is an AI tool that analyzes customer interactions to provide insights for improving service, identifying pain points, and optimizing operations.

Adoreboard

Adoreboard uses Emotion AI to analyze customer feedback and sentiment, providing actionable insights to enhance customer retention and satisfaction.

Product Signals

Product Signals is a platform for managing product feedback and backlog, enabling teams to prioritize developments and align on customer needs effectively.

Clootrack

Clootrack is an AI-based customer experience analytics platform that analyzes data to help businesses understand customer behavior and improve engagement.

Enterpret

Enterpret aggregates and analyzes user feedback from multiple sources using NLP, providing centralized insights for product growth and revenue improvement.

Opiniator

Opiniator is a customer feedback platform for businesses, enabling on-the-spot ratings and comments, tracking issues until resolution, and analyzing insights for improvements.

Flow CX

Flow CX is a customer feedback platform that offers configurable surveys, multi-channel feedback, action management, CRM integration, review management, text analysis, and reporting.

RateIt

RateIt is an app that helps businesses track real-time customer feedback to improve customer experiences and inform decisions.

nps.today

The nps.today app helps businesses collect and analyze customer feedback using Net Promoter Score (NPS) surveys to enhance customer loyalty and experience.

FeedbackRig

FeedbackRig is a cloud-based app for collecting real-time feedback from customers and employees through customizable surveys and data analytics.

EvaluationsHub

EvaluationsHub automates B2B customer experience evaluations with customizable surveys, analytics, and integration for better retention and insights.

Callexa

Callexa is an app for collecting client feedback via NPS surveys, designed to improve customer service and engagement through quick response to feedback.

Nicereply

Nicereply is a survey platform that collects customer feedback through customizable CSAT, NPS, and CES surveys integrated with email and ticketing systems.

Sentiment

Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.

Loopon

Loopon is a tool for the hospitality industry that analyzes guest feedback post-stay to enhance service quality and improve guest satisfaction.

AskYourTeam

AskYourTeam is an insights platform for councils that collects employee and community feedback to improve decision-making and service delivery.

EdgeTier

EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.

StackTome

StackTome helps ecommerce businesses manage reviews, enhance SEO with relevant content, analyze customer experiences, and respond to feedback effectively.

ListenFirst

ListenFirst provides social analytics by capturing consumer interactions and integrating them with sales and web data for actionable insights across brands.

Wordnerds

Wordnerds is a SaaS app that helps businesses analyze and understand unstructured text data from various sources like emails, reviews, and social media.

SemanticForce

SemanticForce is a platform that integrates media intelligence, e-commerce, and customer service, offering analytics, sentiment analysis, and monitoring across various channels.