Feedback Analytics - Top Apps & Software

Parliant.AI

Parliant.AI enables conversational surveys using AI to gather customer feedback and insights through typed or voice responses, with automated analysis and categorization.

Whyser

Whyser is a qualitative research platform that uses AI to conduct user interviews and analyze feedback quickly, helping teams gather insights to inform product design.

VoiceBase

VoiceBase analyzes voice and text interactions for enterprises, providing insights to improve customer service and operational efficiency through speech analytics.

EngagementHQ

EngagementHQ is a digital platform that facilitates community engagement through surveys, forums, and feedback tools, helping organizations make informed decisions.

Peoplelytics

Peoplelytics enables businesses to conduct customizable employee surveys, including eNPS and engagement surveys, with detailed analysis and AI recommendations.

Mapal Reputation

Mapal Reputation is an app that helps businesses manage and improve their online reputation by monitoring customer reviews and providing performance insights.

Sparkbay

Sparkbay is an employee engagement platform that uses surveys to gather insights on workforce experiences, helping organizations drive culture change and improve retention.

CultureMonkey

CultureMonkey is an app for collecting employee feedback, measuring engagement, and improving workplace culture through surveys and data analysis.

Energage

Energage is a platform that measures and enhances employee engagement through surveys, data analytics, and benchmarking to improve workplace culture and performance.

Visionari

Visionari is an app that collects, prioritizes, and acts on feedback using AI to improve product development and operational efficiency.

BayReviews

BayReviews helps ecommerce brands manage and analyze customer reviews, enhancing online reputation and engagement while driving user-generated content.

Tagado

Tagado is an AI-driven platform that analyzes and categorizes customer feedback in real-time to improve customer satisfaction and retention.

Hoick

Hoick is a platform that helps businesses gather, analyze, and act on customer and employee feedback to improve experiences and drive informed decision-making.

SATISFYD

SATISFYD enables machinery dealerships to gather and analyze customer and employee feedback through surveys, enhancing satisfaction and optimizing services.

CX Index

CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.

Feebak

Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.

eTrusted

eTrusted is a platform for Experience Management, focused on collecting and analyzing customer and employee feedback to improve experiences across different industries.

Askemo

Askemo is a platform for employee engagement and customer satisfaction surveys that streamlines feedback collection with short questions and provides real-time insights.

InputKit

InputKit is a web-based customer experience management tool that helps businesses collect and analyze customer feedback to improve satisfaction and staff evaluation.

Asklayer

Asklayer enables businesses to gather feedback via quick surveys and NPS widgets on websites and through emails, enhancing customer engagement and data analysis.

Appzi

Appzi is a web-based tool that helps startups and SaaS businesses gather user feedback, report bugs, and suggest improvements through customizable surveys.

piHappiness

piHappiness is a feedback management app for creating and analyzing customer surveys, providing real-time insights to enhance customer satisfaction and experience.

TheySaid

TheySaid offers conversational AI surveys that provide deeper insights, quick launch, interactive engagement, simplified analysis, and automated follow-ups for effective decision-making.

Simplesat

Simplesat is a customer feedback tool that simplifies collecting and analyzing customer satisfaction data through CRM integration for actionable insights.

SmileBack

SmileBack is a customer satisfaction platform for MSPs that helps IT professionals collect and analyze customer feedback through CSAT and NPS tools.

VOZIQ

VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.

CustomerSure

CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.

RightResponse AI

RightResponse AI helps businesses manage online reviews and reputation by analyzing customer sentiments and generating customized responses.

Reviews.com

Reviews.com helps users find the best services by providing unbiased reviews and information on various options available.

Feedaty

Feedaty is a review management platform that helps businesses collect, display, and analyze customer feedback to enhance their online reputation and customer satisfaction.

First Insight

First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.

Lumoa

Lumoa is an AI-driven platform that analyzes customer feedback in real-time, helping businesses gather insights and make data-driven decisions to improve customer satisfaction.

Konnect Insights

Konnect Insights is a customer experience management platform that integrates social listening, CRM, analytics, and support across various channels to enhance brand engagement.

Avarup

Avarup is an online reviews management platform that helps businesses collect, manage, and respond to customer reviews across multiple platforms.

Viavoo

Viavoo is a SaaS platform for real-time analysis of customer feedback from digital sources, helping businesses understand and improve customer experience.

ReviewCaddy

ReviewCaddy helps sellers collect customer feedback on purchased items from their website to improve product pages.

FeedbackCorner

FeedbackCorner is an app that helps businesses collect and manage customer feedback through customizable QR codes and an intuitive dashboard.

Feefo

Feefo is a customer feedback platform that helps businesses collect and manage verified reviews from genuine customers to improve services and enhance online reputation.

CustomerIQ

CustomerIQ uses AI to organize and analyze customer feedback from multiple sources, helping businesses understand customer needs and improve satisfaction.

Pisano

Pisano is an app for businesses to collect and analyze customer feedback, improve customer journeys, and enhance engagement across multiple channels.

ProdCamp

ProdCamp is a B2B customer feedback software for SaaS, helping companies collect, analyze, and prioritize user feedback to enhance their products.

Comtura

Comtura analyzes customer conversations to provide insights that enhance sales processes and improve revenue.

Possip

Possip is a feedback platform for schools that facilitates real-time communication between parents, teachers, and students to improve educational outcomes.

GuildQuality

GuildQuality helps construction businesses gather customer feedback, analyze satisfaction data, and promote reviews to improve service and grow their customer base.

GetFeedback

GetFeedback is a customer feedback platform that helps businesses collect and analyze insights through targeted surveys across various channels.

Usereviews

Usereviews collects customer reviews and feedback in one workspace, analyzes themes and sentiment, and helps teams manage product issues, contacts, and follow-ups.

Survey Coder Pro

Codes open-ended survey responses, builds codebooks, and creates tabulations with banners, bases, nets, and significance testing for export to Excel or SPSS.

Oprosso

Oprosso is a platform for creating, distributing, and analyzing online surveys and research studies, including customer, employee, product, UX, and marketing research.

Poth Labs

Poth Labs connects customer data, identifies gaps and conflicting signals, and collects targeted feedback through adaptive surveys to support customer research and decisions.

ReputationStacker

ReputationStacker helps businesses request, monitor, and manage customer reviews, collect feedback through surveys, and analyze results across Google, Facebook, and other platforms.

바리뷰

Bariview collects and manages restaurant reviews from major Korean delivery platforms, analyzes customer feedback, and generates AI-assisted responses across multiple stores.

유저스푼 user spoon

A UX research platform for creating studies and surveys, recruiting participants, collecting feedback, and analyzing user responses in one workspace.

브이리뷰

AI-powered review management for e-commerce stores, helping businesses collect, organize, display, analyze, and respond to text, photo, and video customer reviews.

Rviewo

Rviewo collects customer feedback through QR codes and surveys, routes issues privately, monitors reviews and sentiment, and guides satisfied customers to public review platforms.

ShouldBuild

ShouldBuild analyzes user complaints, reviews, discussions, and competitors to help teams validate product ideas, decide whether to build, and turn findings into product plans.

AskReplicas

AI-powered market research platform that simulates targeted consumer and expert groups to test products, pricing, ads, ideas, and content through surveys and interviews.

Clariv

Clariv monitors reviews and social media, analyzes customer sentiment and trends, and helps teams manage online reputation and schedule content from one dashboard.

PersonaHive

AI consumer research platform that uses synthetic personas to survey audiences, test ideas, analyze responses, and explore customer needs, pricing, messaging, and product concepts.

ReplyArgus

ReplyArgus centralizes App Store and Google Play reviews, drafts replies in reviewers’ languages, and groups feedback to help teams prioritize product improvements.

TrueSignal

TrueSignal connects to Shopify to send branded post-purchase surveys and analyze customer feedback on product use, delivery, quality, waste, and repurchase intent.