Feedback Analytics - Top Apps & Software

Wonderflow

Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.

Chatty Insights

Chatty Insights is an app that collects and analyzes customer feedback to provide data-driven insights for informed decision-making.

Customer Alliance

Customer Alliance is web-based hospitality management software for managing hotel operations, reservations, room control, and online reputation for businesses of various sizes.

ClientSuccess

ClientSuccess is a platform for B2B SaaS companies that supports customer success operations, onboarding, analytics, and feedback management to enhance customer relationships.

Reviewshake

Reviewshake is a reputation management tool that helps businesses manage, collect, and analyze customer reviews across multiple platforms.

Questback

Questback is a feedback platform that enables companies to collect and analyze surveys to improve customer and employee engagement across various sectors.

CustomerGauge

CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.

Leanplum

Leanplum is a mobile marketing platform that personalizes customer interactions and optimizes engagement through multi-channel campaigns and A/B testing.

Delighted

Delighted is a survey app that enables businesses to collect and analyze feedback from customers and employees to improve experiences and reduce churn.

Feedier

Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.

Versive

Versive is an AI-driven survey platform that uses adaptive conversational surveys to ask follow-ups and automatically analyzes and categorizes responses to provide actionable insights for teams.

FeedbackHQ

FeedbackHQ is a tool for managing customer feedback, allowing businesses to collect insights via surveys and widgets, analyze data, and monitor user satisfaction.

Opinly

Opinly AI provides automated competitor analysis and real-time tracking for SEO, social media, and email marketing.

Artiwise

Artiwise is an AI platform that analyzes customer feedback from various channels to provide actionable insights for improving customer satisfaction and decision-making.

DropThought

DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.

Zonka Feedback

Zonka Feedback is a platform for businesses to collect and analyze customer and employee feedback across various channels to enhance experiences and drive growth.

Zefi AI

Zefi AI is a tool for product teams that collects, organizes, and analyzes customer feedback to streamline product development and improve decision-making.

Unwrap.ai

Unwrap.ai is an AI-driven platform that analyzes customer feedback to provide insights for product development, enhancing customer satisfaction and prioritizing feature improvement.

Monterey AI

Monterey AI helps product teams gather, analyze, and integrate customer feedback to improve engagement, reduce churn, and enhance decision-making.

Surveypal CXM

Surveypal CXM is a customer experience management app that helps businesses collect and analyze customer feedback to improve satisfaction and loyalty.

Kapiche

Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.

GatherUp

GatherUp is a reputation management platform for businesses, helping them collect and analyze customer feedback and manage reviews across multiple locations.

ReviewInc

ReviewInc is a reputation management software that helps businesses monitor, generate, and manage online reviews from a centralized dashboard.

Revuze

Revuze analyzes online customer reviews using Generative AI, providing actionable insights for businesses to understand consumer behavior and improve products.

Survicate

Survicate is survey software for collecting customer feedback across channels, measuring satisfaction, and analyzing insights to improve products and services.

Opiniion

Opiniion helps property managers measure resident experiences through automated feedback collection, enhancing knowledge and potentially increasing leases and retention.

Wootric

Wootric is a customer experience management app that collects and analyzes feedback using microsurveys to improve satisfaction and engagement across digital platforms.

Populum

Populum is an HR app that conducts employee pulse surveys and analyzes experiences to enhance well-being and performance in organizations.

PingPolls

Creates conversational chat- and voice-based surveys and forms, supports priority ranking, swipe and A/B tests, auto-generates surveys, plans distribution, analyzes sentiment and summarizes results.

Webbosaurus

Webbosaurus helps companies monitor reviews and social mentions across over 300 million sources to improve customer understanding and response.

FeedbackNow

FeedbackNow is an app that helps businesses collect, analyze, and act on real-time customer feedback to improve operations and enhance user experience.

Pivony

Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.

SentiSum

SentiSum analyzes customer feedback across various channels to provide insights on sentiment and common issues, aiding businesses in improving customer interactions.

Alterna CX

Alterna CX is a customer experience management app that organizes customer feedback and insights, enabling businesses to enhance engagement and loyalty through data analysis.

AskNicely

AskNicely is a customer feedback platform that helps businesses collect, analyze, and act on customer insights to improve satisfaction and team performance.

KePSLA

KePSLA provides guest intelligence and feedback solutions for the hospitality sector, using AI to enhance personalization and operational efficiency for hotels and OTAs.

JustFeedback

JustFeedback is a SaaS platform for managing customer feedback, enabling businesses to collect, analyze, and respond to insights throughout the customer journey.

e-satisfaction

The e-satisfaction app collects and analyzes customer feedback to improve satisfaction and drive data-driven business decisions.

Mopinion

Mopinion is a user feedback software that collects and analyzes feedback from digital channels like websites and apps, offering customizable forms and real-time analytics.

Customer Radar

Customer Radar helps businesses manage their online reputation by capturing feedback, analyzing customer interactions, and improving service quality.

Chatdesk Trends

Chatdesk Trends analyzes customer feedback from various channels, providing insights and trends to help businesses improve customer experience and make informed decisions.

Tattle

Tattle is a platform that collects customer feedback throughout their journey to improve guest satisfaction and operational performance in hospitality.

Conveo

Conveo is a qualitative research platform that uses AI to conduct and analyze video and voice interviews for customer insights.

Retently

Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.

Emozo Labs

Emozo Labs is a platform for DIY research and feedback collection that uses emotional insights to improve digital content effectiveness across various channels.

Chattermill

Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.

ReviewRev

ReviewRev is a tool for businesses to manage, analyze, and utilize customer reviews from multiple platforms to enhance online reputation and customer engagement.

Listen360

Listen360 is a customer feedback platform that helps businesses collect, analyze, and act on insights to improve customer satisfaction and relationships.

Bazaarvoice

Bazaarvoice is a platform for managing user-generated content, enabling businesses to collect, publish, and leverage customer reviews and insights to enhance marketing strategies.

FeedbackSpark

FeedbackSpark allows SaaS teams to collect and analyze customer feedback through customizable surveys, aiming to improve product development and decision-making.

Feedback Company

Feedback Company helps businesses collect and analyze customer feedback through surveys and other channels, enabling insights for improving customer satisfaction and loyalty.

VibeCatch

VibeCatch helps measure team job satisfaction through automated polls, providing insights to improve employee engagement and workplace culture.

Frictly

Frictly monitors App Store and Google Play reviews, groups feedback into issues, and sends alerts and reports to help teams track app ratings.

Clarity

AI platform for customer support and feedback analysis that automates replies, routes tickets, and turns customer conversations into insights.

Intuitive Stay

Intuitive Stay collects private guest feedback for hospitality businesses and turns it into real-time scores, alerts, and daily insights on service performance.

VoiceZero.AI

Anonymous voice feedback platform that collects audio responses via QR code, WhatsApp, or phone and uses AI to analyze sentiment, urgency, and themes.

ReviewLinker

Helps Amazon and KDP authors create review links, route readers to the right store, make QR codes, and track clicks by book, country, and marketplace.

Qualz.ai

Qualz.ai conducts AI-moderated customer interviews and expert analysis to deliver fast, high-quality customer insights for validating strategic decisions within a week.

UltimaReviews

UltimaReviews collects reviews from 40+ platforms, centralizes and manages replies including AI responses, filters unfair reviews, and publishes selected reviews to websites and social media.

NPSpack

Collect NPS feedback via a JavaScript widget, receive real-time responses, and view customer satisfaction scores and trends to monitor loyalty and identify issues.