Don't have WebCatalog Desktop installed? Download WebCatalog Desktop.
Desktop App for Mac, Windows (PC)
Use Lorikeet in a dedicated, distraction-free window with WebCatalog Desktop for macOS and Windows. Improve your productivity with faster app switching and smoother multitasking. Easily manage and switch between multiple accounts without using multiple browsers.
Run apps in distraction-free windows with many enhancements.
Manage and switch between multiple accounts and apps easily without switching browsers.
Lorikeet is an AI support platform designed for regulated industries, providing an AI agent that integrates with existing systems and workflows to handle customer service interactions.[4][1]
The platform includes Coach, a self-service analytics agent that evaluates support tickets for both AI and human-handled interactions, offering 100% coverage beyond traditional sampling methods.[1] Coach operates through two core capabilities: thematic analysis, which uses AI clustering to categorize tickets into topic buckets and reveal performance variations across themes, and ticket quality scoring, which diagnoses issues like resolution failures, sentiment shifts, and problematic policies or configurations.[1][3]
These features enable teams to identify why support metrics fluctuate, track topic-specific success rates—such as 91% resolution on one theme versus 56% on another—and maintain consistent quality standards across AI and human agents.[1] By providing diagnostic insights into conversations and topics, Lorikeet supports scalable AI customer support with improved visibility and actionable trajectories for optimization.[1]
Website: lorikeetcx.ai
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Lorikeet. All product names, logos, and brands are property of their respective owners.
Solutions
© 2026 WebCatalog, Inc.
