Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Alendei
alendei.com
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
AIhelp
aihelp.net
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
BotSpice
botspice.com
BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.
eBotify
ebotify.com
eBotify is a platform for creating customized chatbots for lead generation, customer support, surveys, appointments, and feedback.
crafter.ai
crafter.ai
Crafter.ai is a platform that allows users to easily create chatbots and virtual assistants using rules, machine learning, and generative AI.
Hello Moe
hellomoe.co.uk
Hello Moe is a platform for companies to automate conversations and offer live support, using a no-code bot builder and customizable chat templates.
Noodle Factory
noodlefactory.ai
Noodle Factory provides AI-driven tutoring, exam prep, and assessment management for educators, enabling personalized student interactions and saving time.
SharurAI
sharurai.com
SharurAI builds customized AI chatbots for businesses to enhance customer engagement and support, aligning with specific operational needs.
Scotty AI
scottytechnologies.com
Scotty AI is a conversational chatbot that automates recruitment tasks, enhancing candidate engagement and streamlining hiring processes through voice and text interactions.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
TxtCart
txtcartapp.com
TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.
Alltius
alltius.ai
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
Heyday AI
app.heyday.ai
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
My AskAI
myaskai.com
My AskAI is an AI chatbot for customer support, providing 24/7 answers, passing complex inquiries to humans, and reducing support requests significantly.
Humley Studio
humleyai.com
Humley Studio is a user-friendly SaaS platform for building AI-driven conversational assistants without coding, enhancing customer interactions and engagement.
Ivy.ai
ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
ProManage
promanage.biz
ProManage is a MaaS platform that helps brands engage customers, manage reviews, and unify customer databases through integrations and chat support.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
WotNot
wotnot.io
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
Customers.ai
customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.
AskHandle
askhandle.com
AskHandle is an AI support system that enables users to create and manage chatbots for customer support and task automation, enhancing efficiency and user experience.
ChatShape
chatshape.com
ChatShape enables users to create AI-powered chatbots for websites, enhancing customer support and engagement by providing instant responses to queries.
Vizury
vizury.com
Vizury is a martech app that helps brands improve customer engagement and retention through data-driven insights and strategies for digital marketing.
Hubtype
hubtype.com
Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.
Botbuz
botbuz.com
Botbuz is a no-code chatbot platform that enables businesses to create and manage AI chatbots for improved customer engagement and service across multiple channels.
Inbenta
inbenta.com
Inbenta is a conversational AI platform that automates customer service, IT helpdesk, marketing, and HR, providing tools like chatbots and knowledge management.
Goodcall
goodcall.com
Goodcall is a conversational AI app for small businesses, handling messages, sharing information like hours and policies, and managing orders and reservations.
EmbedAI
thesamur.ai
EmbedAI allows users to build AI chatbots using their own data, powered by ChatGPT, serving as an alternative to Chatbase.
Blits
blits.ai
Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.
Omnie AI
omnie.ai
Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.
Webio
webio.com
Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.
IntelliTicks
intelliticks.com
IntelliTicks is a chatbot platform that automates customer engagement and sales, connecting leads with representatives and providing real-time insights and analytics.
Optiwe
optiwe.com
Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.
Swiftsell
swiftsell.biz
Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.
Unleash
unleash.so
Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Answered.so
answered.so
Answered.so is an AI-driven customer service tool that helps resolve customer issues using a chatbot, knowledge base, HelpHub, and intelligent search.
Algomo
algomo.com
Algomo is an AI-powered platform that automates customer support via customizable bots, improving efficiency and satisfaction while reducing manual tasks.
BotDistrikt
botdistrikt.com
BotDistrikt is a platform for creating customizable AI-powered chatbots for businesses, facilitating customer interactions across multiple channels with human support options.
arabot
arabot.io
Arabot is a no-code chatbot platform for businesses to automate customer interactions and service fulfillment across multiple channels.
FranklyAI
frankly.ai
FranklyAI integrates generative AI tools like ChatGPT into Microsoft Teams, offering training and custom solutions to enhance productivity and streamline workflows.
Codar.io
codar.io
Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.
OCA
ocaindonesia.co.id
OCA is a web-based dashboard for real-time communication, helping businesses enhance awareness and improve customer experiences.
Lyris.ai
lyris.ai
Lyris.ai is an AI-powered chatbot platform that customizes roles for sales, customer support, and employee assistance, enhancing productivity and engagement.
Louisebot
louisebot.com
LouiseBot is an AI chatbot platform that allows users to create customizable, interactive chat experiences for enhanced user engagement and support.
QuickReply.ai
quickreply.ai
QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.
Posh AI
posh.ai
Posh AI is an app that uses conversational AI to improve customer interactions and automate workflows for financial institutions through messaging and voice channels.
konversable
konversable.com
Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.
Mongoose
hellomongoose.com
Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.
Unifonic
unifonic.com
Unifonic is a customer engagement platform that unifies communication channels to enhance customer experiences and streamline operations for businesses.
Unless
unless.com
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
OneHash
onehash.ai
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
CodeBaby
codebaby.com
CodeBaby provides avatars that integrate with chat platforms to assist users through personalized interactions, support, and resource recommendations.
Leadster
leadster.com.br
Leadster is a conversational marketing chatbot that helps businesses capture and manage qualified leads from their website.
Whisbi
whisbi.com
Whisbi is a mobile-focused sales and marketing platform that integrates various communication channels to enhance customer engagement and increase conversion rates.
CHATTERgo
chattergo.com
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
SocialNowa
socialnowa.io
SocialNowa is a chatbot automation tool for Messenger and Instagram, enabling businesses to automate communications, create funnels, and integrate sales with various payment gateways.
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