Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Noodle Factory
noodlefactory.ai
Noodle Factory provides AI-driven tutoring, exam prep, and assessment management for educators, enabling personalized student interactions and saving time.
TxtCart
txtcartapp.com
TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.
Alltius
alltius.ai
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
Laiye
laiye.com
Laiye is a platform that integrates tools for digital tasks, such as automation and AI, to optimize business processes and improve efficiency.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Pandachat
pandachat.ai
PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.
Activechat
activechat.ai
Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.
42chat
42chat.com
42Chat is a chatbot platform that automates user interactions, providing support and information for businesses and events through customized conversational interfaces.
VirtualSpirits
virtualspirits.com
VirtualSpirits is a customizable chatbot for businesses, offering support in e-commerce, services, and inquiries, helping to engage users and potentially convert them into customers.
BIK
bik.ai
BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Coachvox AI
coachvox.ai
Coachvox AI allows entrepreneurs to create an AI version of themselves for lead generation, client support, and personalized business advice 24/7.
WotNot
wotnot.io
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
SentiOne
sentione.com
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
Rapidbott
rapidbott.com
Rapidbott is a platform for creating and managing chatbots without coding, allowing users to automate tasks and integrate with data sources like Google Sheets.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform that allows users to create intelligent virtual assistants for automating customer support.
WayMore
waymore.io
WayMore is an omnichannel marketing platform that helps businesses analyze data, segment audiences, automate tasks, and improve customer engagement to enhance sales and reduce costs.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Customers.ai
customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
MegaCHAT
megachat247.com
MegaCHAT is a sales chatbot platform that automates omnichannel marketing with interactive conversations, voice recognition, and payment integration.
eBotify
ebotify.com
eBotify is a platform for creating customized chatbots for lead generation, customer support, surveys, appointments, and feedback.
Jekka.ai
jekka.ai
Jekka is an AI chatbot that answers customer inquiries and assists with purchases 24/7, offering human escalation and multilingual support.
ProManage
promanage.biz
ProManage is a MaaS platform that helps brands engage customers, manage reviews, and unify customer databases through integrations and chat support.
IntelliTicks
intelliticks.com
IntelliTicks is a chatbot platform that automates customer engagement and sales, connecting leads with representatives and providing real-time insights and analytics.
Hello Moe
hellomoe.co.uk
Hello Moe is a platform for companies to automate conversations and offer live support, using a no-code bot builder and customizable chat templates.
FURTHER
talkfurther.com
FURTHER automates conversations with senior living prospects to enhance lead generation and qualification, ensuring more opportunities are captured.
Locobuzz
locobuzz.com
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Amio
amio.io
Amio is an AI platform that automates customer service, providing real-time support and responding to over 80% of inquiries across multiple channels.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that helps businesses manage customer interactions across various channels, improving communication and operational efficiency.
Trring Me
trringme.com
Trring Me allows businesses to communicate with customers via WhatsApp, enabling quick responses to messages, notifications, and appointments using the WhatsApp Business API.
Goodcall
goodcall.com
Goodcall is a conversational AI app for small businesses, handling messages, sharing information like hours and policies, and managing orders and reservations.
Blits
blits.ai
Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.
OpenDialog
opendialog.ai
OpenDialog provides AI chatbots and digital assistants for regulated industries, automating interactions and ensuring compliance through advanced analytics.
ResolveAI
resolveai.co
ResolveAI is a platform for creating custom AI agents for business tasks like customer service, with features for training, customization, integration, and monitoring.
Plantt
plantt.io
Plantt is a platform designed to enhance customer success management by enabling teams to prioritize and engage with customers effectively.
Optiwe
optiwe.com
Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.
Alendei
alendei.com
Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.
Creative Virtual
creativevirtual.com
Creative Virtual offers a conversational AI platform for customer service, integrating chat, voice, and email for personalized support across various channels.
Ivy.ai
ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Bonfire
justbonfire.com
Bonfire is a B2B chatbot service that allows businesses to create AI-driven chatbots using their own data, requiring no coding for integration into websites.
Webio
webio.com
Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.
CodiBot
codibot.ai
CodiBot is an AI chatbot designed for SMEs to improve customer support, streamline sales processes, and enhance personalization in interactions.
AbsolutChat
absolutchat.com
AbsolutChat is a no-code platform for creating chatbots for social channels like WhatsApp and Facebook, facilitating customer engagement and support.
Unleash
unleash.so
Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.
Jetlink
jetlink.io
Jetlink is an AI-powered messaging platform that enhances customer communication for businesses through real-time, personalized interactions across various channels.
Algomo
algomo.com
Algomo is an AI-powered platform that automates customer support via customizable bots, improving efficiency and satisfaction while reducing manual tasks.
FranklyAI
frankly.ai
FranklyAI integrates generative AI tools like ChatGPT into Microsoft Teams, offering training and custom solutions to enhance productivity and streamline workflows.
Lyris.ai
lyris.ai
Lyris.ai is an AI-powered chatbot platform that customizes roles for sales, customer support, and employee assistance, enhancing productivity and engagement.
Louisebot
louisebot.com
LouiseBot is an AI chatbot platform that allows users to create customizable, interactive chat experiences for enhanced user engagement and support.
SharurAI
sharurai.com
SharurAI builds customized AI chatbots for businesses to enhance customer engagement and support, aligning with specific operational needs.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Mainstay
mainstay.com
Mainstay is a student engagement platform using chatbots to support and guide students during their academic journeys, helping improve enrollment and retention.
Unifonic
unifonic.com
Unifonic is a customer engagement platform that unifies communication channels to enhance customer experiences and streamline operations for businesses.
Vizury
vizury.com
Vizury is a martech app that helps brands improve customer engagement and retention through data-driven insights and strategies for digital marketing.
Whisbi
whisbi.com
Whisbi is a mobile-focused sales and marketing platform that integrates various communication channels to enhance customer engagement and increase conversion rates.
giosg
giosg.com
Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.
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