Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
chatof.ai
ChatOf.ai allows businesses to create customized AI chatbots for customer support, lead generation, and e-commerce, using a no-code builder and offering analytics.
ChatbotGen
ChatbotGen creates customizable chatbots for businesses, integrating with platforms like WhatsApp and Telegram for improved customer interactions and support automation.
Bot9
Bot9 is an app that allows users to create custom AI assistants for automating tasks, managing workflows, and integrating with various platforms.
Glassix
Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.
AIhelp
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
Blits
Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.
Ebbot
Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.
Yugasa Bot
Yugasa Bot is a SaaS platform that automates hospital front desk tasks using AI chatbots, supporting 100+ languages and integrating with various communication channels.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
HappyFox
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
Botmakers
Botmakers enables agencies and marketers to create various chatbots using over 150 templates, facilitating customer engagement across multiple platforms.
Chatsimple
Chatsimple is an AI chatbot that engages website visitors, answers questions, and generates leads, helping businesses enhance customer support and conversion rates.
Capacity
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Clickatell
Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.
Botmaker
Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.
Khoros
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Botmother
Botmother is a no-code platform for creating and managing chatbots for various messaging apps using a visual builder.
CHATTERgo
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
SYDLE ONE
SYDLE ONE is a corporate digital platform that integrates solutions for process automation, data management, CRM, analytics, and more for efficient business operations.
Gerabot
Gerabot is a website chat tool and chatbot builder for messaging platforms, enabling users to create and develop chatbots.
NotBot
Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.
MegaCHAT
MegaCHAT is a sales chatbot platform that automates omnichannel marketing with interactive conversations, voice recognition, and payment integration.
Scotty AI
Scotty AI is a conversational chatbot that automates recruitment tasks, enhancing candidate engagement and streamlining hiring processes through voice and text interactions.
SocialNowa
SocialNowa is a chatbot automation tool for Messenger and Instagram, enabling businesses to automate communications, create funnels, and integrate sales with various payment gateways.
Botbuz
Botbuz is a no-code chatbot platform that enables businesses to create and manage AI chatbots for improved customer engagement and service across multiple channels.
Answered.so
Answered.so is an AI-driven customer service tool that helps resolve customer issues using a chatbot, knowledge base, HelpHub, and intelligent search.
WeConnect.chat
WeConnect.chat is a conversational AI platform for automating messaging, managing outreach campaigns, and enhancing customer engagement across multiple channels.
Alltius
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
Laiye
Laiye is a platform that integrates tools for digital tasks, such as automation and AI, to optimize business processes and improve efficiency.
Activechat
Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.
Tiny Talk
Tiny Talk is a platform for quickly building and deploying chatbots, allowing customization, training with user data, and integration into various applications.
IngestAI
IngestAI enables businesses to build custom AI tools like chatbots using various AI models, simplifying knowledge retrieval and improving operational efficiency.
Infobip
Infobip Email API allows users to send and manage large volumes of emails via SMTP or HTTP API, ensuring high deliverability and efficient analytics.
BotSpace
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
Watermelon
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
BMC
The BMC app improves IT Service Management with AI-driven automation, predictive analytics, and user-friendly interfaces to enhance operational efficiency and service reliability.
SentiOne
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
Botifi
Botifi is a chatbot builder that automates sales, marketing, and support across platforms like Telegram, Facebook Messenger, and Instagram.
Jekka.ai
Jekka is an AI chatbot that answers customer inquiries and assists with purchases 24/7, offering human escalation and multilingual support.
Heyday AI
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Cliengo
Cliengo automates conversations across web, WhatsApp, and social media, facilitating customer interactions, lead management, and data collection for businesses.
CBOT
CBOT offers AI-powered chatbots for industries like finance and e-commerce, enhancing customer interactions and helping businesses boost loyalty and revenue.
Metanoz
Metanoz AI is a chatbot app providing 24/7 problem-solving services across various fields for individuals and businesses.
Leadoo
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
tolk.ai
tolk.ai is a no-code automation platform for customer support and lead generation, using AI-powered virtual agents to handle customer inquiries effectively.
Joonbot
Joonbot is a no-code chatbot builder that enables businesses to create personalized chatbots for lead generation, customer support, and automated interactions.
Outgrow
Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Cloozo
Cloozo allows users to create and customize ChatGPT-powered chatbots for websites, training them with user data and offering visual customization options.
Codar.io
Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.
Ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
Pandachat
PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
AbsolutChat
AbsolutChat is a no-code platform for creating chatbots for social channels like WhatsApp and Facebook, facilitating customer engagement and support.
Plazbot
Plazbot is a comprehensive customer service platform that integrates multiple communication channels and AI chatbots for support and marketing.
VoiceGenie
VoiceGenie.ai is a voice automation tool that provides customer service and sales support in over 100 languages, offering personalized, human-like interactions.
Quriobot
Quriobot is a chatbot platform that enables businesses to engage customers, automate support, capture leads, and create interactive surveys without coding.
ChatShape
ChatShape enables users to create AI-powered chatbots for websites, enhancing customer support and engagement by providing instant responses to queries.
BIK
BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.
AINIRO.IO
AINIRO.IO allows users to create custom AI chatbots using the ChatGPT model, with integration options for websites and tools, tailored to specific content.
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