Jekka is an AI chatbot that answers customer inquiries and assists with purchases 24/7, offering human escalation and multilingual support.

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Get a dedicated desktop app for Jekka.ai on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch Jekka.ai directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple Jekka.ai accounts and switch between them without logging out.

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Jekka.ai is for e-commerce businesses that want to answer routine customer questions and help shoppers choose products without requiring a support agent to handle every chat. Its chatbot uses store and product information, including learned policies, to respond to questions about items and store details around the clock. It can also generate FAQs from store content and recommend products based on customer interests and history. For questions that need a person, Jekka supports live chat and ticket handling, with ticket notifications sent by email so staff can follow up. It also supports multiple languages. Jekka may suit online sellers looking to automate common support and sales inquiries while keeping a way for customers to reach human assistance.

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