Top Sunrise Software Alternatives
Service desk and service management app for tracking incidents, requests, contacts, self-service, and knowledge sharing in one system.
Looking for apps like Sunrise Software? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Freshservice
Freshservice is a cloud-based IT service management solution that streamlines operations, supports employee services, and enhances efficiency through automation and AI-driven insights.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
ConnectWise Manage
ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.
Espressive
Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.
Autotask
Autotask is a cloud-based platform for managing IT operations, offering tools for ticket management, CRM, sales, and billing to improve business efficiency.
Xurrent
Cloud-based IT service management app for handling incidents, requests, changes, problems, assets, and automated support workflows.
ME ServiceDesk
ME ServiceDesk is an IT service management solution for tracking and managing IT requests, incidents, and workflows in mid to large organizations.
Spiceworks
Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.
Atera
Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.
ITSM 365
Cloud-based service desk for managing support tickets, SLAs, assets, workflows, knowledge bases, and reports across IT and other business departments.
DeskDay
Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.
OneDesk
OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.
Apple Support
The Apple Support app provides personalized assistance and troubleshooting for Apple products, allowing users to manage settings, book services, and connect with support.
HappyFox
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
Serval
Automates IT help desk requests and onboarding/offboarding using AI-generated workflows, routes complex tickets to staff, and enforces policy checks and access logging.
Knowmax
Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service
Giva
Giva is a cloud-based, HIPAA-compliant service management app for help desk, ITSM, and customer support. It provides ticketing, SLA tracking, reporting, analytics, and AI-assisted agent tools.
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
Risotto
Risotto automates IT support by ticketing and resolving access requests, expediting unresolved issues, and teaching users troubleshooting steps through integration with tools like Slack.
Hornbill
Hornbill is a cloud-based app for business collaboration, focusing on service and IT management, process automation, and data analytics to improve efficiency.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
incident.io
Incident.io is an incident management app that helps tech businesses streamline incident response and facilitate collaboration among team members.
HelpShelf
Combines a company's support tools into a single widget that presents context-aware help by learning what users search and view on each page to suggest relevant resources.
Notiondesk
Notiondesk transforms Notion documents into a searchable help center, facilitating customer support and knowledge management with customization and multilingual support.
MINT Service Desk
MINT Service Desk is a web-based service management tool for tracking IT requests, managing assets, and facilitating communication between users and support teams.
KnowledgeBase
KnowledgeBase is a tool for building and managing knowledge that improves customer support and self-service through AI and user-friendly features.
SparrowDesk
SparrowDesk is a help desk and ticketing platform that centralizes email, chat and other channels into one inbox, with automation, an AI agent, a knowledge base and SLA tools.