Page 36 - Top ServiceNow Alternatives

Way

way.co

Way is unlocking the power of experiences for brands with its all-in-one experiential platform. From highly bespoke curated experiences to one-time brand activations and recurring experiential resources, Way integrates the management of these diverse offerings into a singular technology, eliminating the need for excess third-party platforms that fragment the customer's journey.

Rzilient

rzilient.club

Rzilient facilitates iT management for professionals looking for a complete service that allows the integration of different flows, data and operational approaches for all companies. Rzilient makes automated IT management simpler and more sustainable through a threefold offer: - from the management of all iT subjects via a unique and personalized dedicated platform, - to an exclusive budget control and expense optimization functionality related to IT management, - through the acquisition of hardware (available for purchase or leasing) adapted to the needs and profiles of the teams, and the services that accompany it).

Montra

montra.io

Montra is IT management-as-a-service and used by some of the world’s most recognizable brands to improve the speed, reliability, and security of their most critical IT processes, including employee IT on/offboarding, device and application management, edge-computing compliance, and more. As the nature of work across the world continues to evolve, significantly affected by the recent pandemic, Montra facilitates the shift with innovative software that speeds IT management, strengthens remote security, streamlines important processes, and improves the overall employee-work experience. Montra’s platform directly connects IT onboarding to HR onboarding, vastly improving employee time-to-effectiveness by speeding up application access and device deployments from days to minutes. The innovative IT Management-as-a-Service solution helps ensure every employee has access to the information, resources, and tools they need to be effective and automates IT onboarding directly from the HRIS making certain staff have the devices and access they need as soon as possible.

BlueTally

bluetallyapp.com

Forget about spreadsheets and clunky systems with BlueTally. BlueTally is a powerful asset management software that helps you stay organized and manage everything from pianos to phones. «Where is this?» Get an overview of where your assets are, and how many assets are at a location. «Who has this?» Find which employee that has the asset you're looking for, and who had it beforehand. «How many are left?» Easily see how many assets are ready for checkout, out for repair or currently in use. Try our instant demo on our website for yourself today! Get started for free with all features available up to 50 assets.

Workwize

goworkwize.com

Workwize is the all-in-one global equipment platform that enables IT teams to deploy, manage, and retrieve IT & office equipment for remote employees across 100+ countries within days.

runZero

runzero.com

runZero delivers the most complete security visibility possible, providing organizations the ultimate foundation for successfully managing risk and exposure. Rated number one on Gartner Peer Insights, their leading cyber asset attack surface management (CAASM) platform starts delivering insights in literally minutes, with coverage for both managed and unmanaged devices across the full spectrum of IT, OT, IoT, cloud, mobile, and remote assets. With a world-class NPS score of 82, runZero has been trusted by more than 30,000 users to improve security visibility since the company was founded by industry veterans HD Moore and Chris Kirsch. To discover the runZero Platform for yourself, start a free trial today or visit the website.

quipteams

quipteams.com

quipteams enables +200 companies to efficiently procure, setup, retrieve and store devices globally, offering a unified solution under a single PoC and currency. We also perform setups, resets, cleanings, and specific support requests prior delivery or after retrieval. Order straight from our platform and get a clear overview of your equipment, whether it’s stored in our warehouses or in your employees’ hands with our free IT Asset Tracking Dashboard.

Hector

hectorassetmanager.com

Hector is a SaaS tool for monitoring and tracking your equipment and software from the planning phase to the end of the product life cycle. The application allows, among other things, the management of equipment loans, software licenses, asset depreciation, and Barcode Inventory Management. Hector allows companies to build a list of assets from the ground up to gain greater control over their inventory. Plus you can pay only for the number of assets registered in the system !

iLert

ilert.com

One platform for alerting, on-call management and status pages. Manage on-call, respond to incidents and communicate them via status pages using a single application.

StatusHub

statushub.com

StatusHub is a flexible IT Incident & Disruption Communication Tool that helps you keep your impacted staff and end users updated effectively. It helps organizations of all sizes establish a clear and flexible incident communication process and build trust. StatusHub’s features make it easy to keep your customers and team informed during any downtime: - Create incidents manually or through integrations; - Create and use templates for incidents and maintenance events; - Create and schedule maintenance events; - Update the incidents or maintenance events; - Use Connected Hubs: Operate multiple status pages in a way to achieve more relevant communication with end-users; - Update end-users by Multiple Notification Channels; - Create Public and Private Status Pages.

AlertOps

alertops.com

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

CAST AI

cast.ai

CAST AI is the leading Kubernetes automation platform that cuts AWS, Azure, and GCP customers’ cloud costs by over 50%. CAST AI goes beyond monitoring clusters and making recommendations. The platform utilizes advanced machine learning algorithms to analyze and automatically optimize clusters in real time, reducing customers’ cloud costs, improving performance and security, and boosting DevOps and engineering productivity.

Softwaregini

softwaregini.com

Softwaregini is a leading platform for technology decision processes. The solution is focused in particular on IT teams working on software demands like IT Governance, Enterprise Architecture and IT procurement. Our Software-as-a-Service solution enables organizations to stay in full control of how their IT portfolio evolves and drive the reuse of their existing IT portfolio. Here, Softwaregini integrates in all other needed platforms like EAM (LeanIX, Ardoq, ...), ITSM (ServiceNow, Ivanti, ...) and procurement (SAP Ariba, Coupa, ...) to create a seamless process across all teams. By utilizing a data-driven and automated approach enhanced with AI, Softwaregini helps organizations make informed technology decisions while promoting collaboration and ensuring compliance. With Softwaregini you can: - Collect all software demands in a central place - Easily gather all functional requirements from business units with AI-powered requirements engineering - Centralize compliance with automated non-functional requirements catalogs - Automate research for suitable software solutions in your IT portfolio or on the market (+50.000 solutions listed) - Execute RfX processes to get all needed data from vendors for an informed decision

Kabeen

kabeen.io

Kabeen allows you to track your applications, mitigate shadow IT, cut costs and only retain the most efficient programs.

Cloudockit

cloudockit.com

CLOUD VISUALIZATION FUTURE IS HERE Know Your Cloud Automatically generate architecture diagrams and technical documentation of your cloud environments No credit card required Cloudockit helps Advanced Cloud Documentation Software Features Choose the one that suits you better Versions One License for All Cloudockit Works With Save time, and energy & reduce the risk of errors […]

SquaredUp

squaredup.com

SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh. Teams have one place to go where they can search, visualize, and analyze data across all their tools. Take control of infrastructure, application, and product performance with unified visibility. Learn more at squaredup.com What you get: > Cutting-edge data visualization > Access to 100+ data sources > Any custom data source via Web API > Multi-cloud observability > Cost monitoring > Unlimited dashboards > Unlimited monitors Key features: > Out-of-box dashboards > Simple, flexible dashboard designer > Real-time monitoring > High-level roll-up views > Object drill downs > Notifications (Slack, Teams, email, etc.) > SQL analytics Free for up to 3 users. Head over to SquaredUp - The Unified Observability Portal to learn more >>> https://squaredup.com/ We also have a dedicated SCOM product, Dashboard Server for SCOM. See our product page to learn how we help to transform SCOM with end-to-end visibility >>> https://ds.squaredup.com/ To find out what plan is best for you, go to >>> https://squaredup.com/pricing/

Salesflo Engage

salesflo.com

Salesflo Engage is a smart retail platform that enhances retail experience where merchandize is always perfectly displayed, employees are empowered to sell, and all stakeholders have the insights to optimize their order-booker journeys. The purpose of this software is to simplify the management of daily tasks as it integrates retail stores’ data and order-bookers activity for a seamless process of order-booking in order to expedite product delivery owing to the distribution process. It thereby gives complete visibility and consolidation of touch point information, all in one place.

ClearTalk

cleartalk.ai

ClearTalk is a no code conversational voice AI platform that allows users and agencies to dial thousands of contacts at the click of a button. Whether you need appointment setting, customer support, interviews, customer touchpoints, or any other phone function you can think of, ClearTalk can automate the process. ClearTalk integrates into thousands of different applications and CRM's for ease of use and convenience.

Zingly.ai

zingly.ai

Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.

Rezo.ai

rezo.ai

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With their suite of products, including Engage AI, Analyze AI, and Agent Assist, they empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Their products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by their deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.

Shopl

shoplworks.com

Shopl is an All-in-one solution for time & attendance, task management. 01. Attendance and schedule management For all employees both working at one and multiple locations, we enable convenient scheduling for visiting workplaces and keeping records of the working hours. * Scheduling * Attendance (clock in/out) * Journey Plan 02. Communications Receive on-site reporting easily and communicate with frontline employees in real time. * Notice & Survey * Posting Board * Chat 03. Task Management Employees can easily check today's tasks and get them done. Leaders can monitor the results of assigned tasks. * To-Do (Checklists) * Report * Today’s Task 04. Target Management & Expense Assign targets to each workplace and manage performance. It is also possible to manage expenses(receipts). * Target & Achievement * Expense Management 05. Data Extraction and Analysis Shopl dashboard(PC ver.) provides important indicators, insights, and reports for decision-making and strategizing. Access the dashboard and try more features that will support managing frontline work.

Cinareo

cinareo.com

Cinareo is an innovative SaaS solution for capacity planning that complements any WFM platform and sets a new standard for workforce planning and decision support for multi-channel contact centers. This platform provides robust and pro-active resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff. Cinareo is founded in best practices with inputs spanning over 30 different categories, allowing for extremely accurate planning capabilities, including recruitment and training planning and what-if scenario modelling. Cinareo eliminates the need for unsustainable Excel spreadsheets, answers “What if?” questions in mere seconds, while providing a single source of truth for resources and financial requirements across all queues, skills, and lines of business within an organization. Not only is Cinareo configurable to each unique organization, but it provides "one source of the truth" with built-in version control, online collaboration capabilities, and pro-active planning for new hire recruitment and training. Stop planning just one or twice a year. Stop struggling with manual spreadsheets and spending hours using Excel. Plan quickly, plan easily and plan often online with Cinareo.

Primo Dialler

primodialler.com

Call Centre Technology The Primo Partnership is a leading telecommunications business whose focus is the supply of a full range of emerging Internet Protocol (IP) based products and services to businesses. Their voice and data product portfolio includes minutes, line rental, broadband, call centre dialer applications, telephone system installation and maintenance, and a full range of Hosted Cloud services. They bring together proven and scalable products that deliver improved service, reduce costs and increase operational efficiency for SME and corporate clients throughout the UK. Their team has a collective knowledge of over 20 years in the communication industry and are already well skilled in the new frontiers of telecommunications, from hosted dialers and VOIP technology to voice broadcasting and mobile communication. With a rapidly expanding client base and reliable global presence, you can be sure The Primo Partnership is best placed to lead your organisation into cutting edge telephony.

QStory

qstory.ai

QStory is the pioneer of Intraday Automation (IDA). QStory exists to create a better everyday life for customer service professionals by helping them work in a happier, more empowering, and productive environment. QStory's powerful AI platform automates resource management in line with real-time customer demand and staff availability, giving agents proactive control over their work schedules while still offering customers the best possible service experience. With QStory IDA, contact centers can supercharge their existing workforce management systems to enhance staff engagement, well-being, and satisfaction, leading to greater retention, performance levels, and results.

PCIPal

pcipal.com

PCI Pal is the global provider of secure payment solutions. PCI Pal’s globally accessible cloud platform empowers organisations to take Cardholder Not Present payments securely without bringing their environments into scope of PCI DSS and other card payment data security rules and regulations. With products served from PCI Pal’s cloud environment, integrations with existing telephony, payment, and desktop environments are flexible and proven, ensuring no degradation of service while achieving security and compliance. PCI Pal provides a true omnichannel solution so payments can be managed securely via telephone, IVR or across any digital channel, including Webchat, Whatsapp, Social Media, Email and SMS. PCI Pal has offices in London, Ipswich (UK), Charlotte NC (USA), Sydney (Australia) and Toronto (Canada).

MiaRec

miarec.com

MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Its platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance. Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide.

ConvoZen.AI

convozen.ai

ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.

Zersent

zersent.com

Zersent provides an end-to-end solution allowing organizations to automate a number of manual ESG processes from measuring/changing organizational culture, diversity and inclusion, benchmarking stakeholder sentiment, creating actionable insights from your data, and creating ESG reporting documents.

Novata

novata.com

Designed to be an independent intermediary for the private markets, Novata’s secure and intuitive technology platform empowers private equity firms and private companies to easily navigate the complex ESG landscape with a collection of data collection, benchmarking, and reporting solutions.

Measurabl

measurabl.com

Measurabl is the world’s most widely adopted ESG data management solution by commercial real estate. Firms and Managers entrust Measurabl with more than $2 trillion in assets, representing over 12 billion square feet across 90 countries. Measurabl helps forward-thinking companies measure, manage, and disclose their ESG performance. Integrate high-quality ESG data into asset-level and portfolio-level decisions.Your utility data syncs directly into Measurabl allowing you to set targets and track goals. Start leveraging investment-grade data to influence stakeholders, benchmark building performance, and streamline reporting processes. Learn More at Measurabl.com